Southern Solar & Electricals Dorset Ltd

Reviews (50)

• 10

  We had new internet installed our solar app didn’t work

  Posted 16 May

  We had new internet installed our solar app stopped working. Called solar provider Glow Green all they did was send email with instruction to reset password. Not easy to follow. Called Billy Sweeney who was the contractor who fitted the solar panels for Glow Green. Hoping he could help in some way. Without hesitation he said he would come and help us even though he works for his own company Southern Solar & Electricals. You couldn’t wish to meet a nicer more amiable young man. Talk about customer care. He went extra mile without question popped in and fixed for us. First class chap & Company
  Verified reviewer
  Job location: BH11
• 9

  Solar panel replacement

  Posted 12 May

  Billy sourced a new solar panel to match the existing panels, and kept me informed all through the process
  Verified reviewer
  Job location: BH19
• 10

  Why are my solar panels not recording any generation ?

  Posted 02 May

  As a widow in my 80’s with mobility issues, any unexpected problem with the house is worrying and stressful. When my solar panels (installed 2010) stopped recording any generation I found Billy’s outstanding reviews online. Wow were they accurate ! What a lovely, amazing guy ! He immediately found and fixed the problem, did a complete health check and explained everything. He took photos of all relevant equipment in the attic and sent them to my iPad. I found him friendly, knowledgeable and enthusiastic. He made the experience pleasant and reassuring. Solar problem ? No one better ! 🤗
  Verified reviewer
  Job location: BH24
• A
  Anonymous
  10

  Brilliant Service

  Posted 02 April

  I bought a Solar system from a third party who contracted Billy to do the installation. I found him to be very professional and knowledgeable. The work was carried out quickly and efficiently and the system was installed in a day. All rubbish was removed and my house was left clean and Tidy 9 months on I have had a few problems with the equipment and was getting no help from supplier. I contacted Billy. He was happy to help nearly a year later. I have no hesitation recommending Billy and Southern Solar A brilliant Company
  Verified reviewer
  Job location: SP10
• 10

  Solar fault finding

  Posted 28 February

  I can definitely recommend Southern Solar & Electrical’s Problem with my Solar installation Billy arrived found the fault & rectified it marvellous. Many thanks Frances Henderson
  Verified reviewer
  Job location: BH8
• A
  Anonymous
  10

  Solar inverter fault

  Posted 07 February

  I used the chechatrade app to get in touch with 3 companies and Billy from Southern Solar Solutions replied very quickly. After discussion about the possible cause of the fault, he offered to come out the same day to have a look. dc and Ac switches but these were ok, so he deduced the fault must be with the panels or their wiring, or the inverter itself. He was determined to keep looking and thought to check the wiring from the inverter to the panels that went through the roof first. Bingo! One of the wires had worn through which he fixed. All working properly again. Great quick service.
  Verified reviewer
  Job location: DT10