Reviews

  • 10

    Excellent solar panel service

    Posted 19 July

    My solar panels stopped working, and I phoned Southern Solar and Electrical Dorset LTD. Billy came round later the same day on his way back from another job. He diagnosed a broken Invertor (12 years old). A week later he fitted a new invertor, converted our solar panels to comply with it, and cleaned the system. Throughout the process he was polite and kept us fully informed. He explained the working of the SolarXcloud app. and even contacted us after the installation to confirm all was working well. I can strongly recommend his work
    Verified reviewer
    Job location: BH20

    Response from Southern Solar & Electricals Dorset Ltd

    Thanks for the kind words lewis, if you ever have any questions please dont hesitate to contact us.

  • 10

    Installing new PV panels

    Posted 27 June

    reliable, punctual,informative, tidy, gave quotation before the work
    Verified reviewer
    Job location: BH23
  • 10

    Absolutely Highly Recommend, so professional and knowledgeable and amiable

    Posted 16 June

    Had panels fitted a couple of years back by Billy Sweeney The password for the control panel needed to be re entered as we changed our internet. Called Billy to ask how we do it as instructions were a bit confusing. He came round next day to do it for us. What a fabulous chap you couldn’t meet a nicer fella. We decided we wanted 4 more panels so he came to fit them within a couple of weeks on 14th June doing the job within a few hours. Turned up exactly on time and were so professional. You really couldn’t meet nicer service providers. Highly recommend Billy and his team. They are brilliant!
    Verified reviewer
    Job location: BH11
  • 10

    We had new internet installed our solar app didn’t work

    Posted 16 May

    We had new internet installed our solar app stopped working. Called solar provider Glow Green all they did was send email with instruction to reset password. Not easy to follow. Called Billy Sweeney who was the contractor who fitted the solar panels for Glow Green. Hoping he could help in some way. Without hesitation he said he would come and help us even though he works for his own company Southern Solar & Electricals. You couldn’t wish to meet a nicer more amiable young man. Talk about customer care. He went extra mile without question popped in and fixed for us. First class chap & Company
    Verified reviewer
    Job location: BH11
  • 9

    Solar panel replacement

    Posted 12 May

    Billy sourced a new solar panel to match the existing panels, and kept me informed all through the process
    Verified reviewer
    Job location: BH19
  • 10

    Why are my solar panels not recording any generation ?

    Posted 02 May

    As a widow in my 80’s with mobility issues, any unexpected problem with the house is worrying and stressful. When my solar panels (installed 2010) stopped recording any generation I found Billy’s outstanding reviews online. Wow were they accurate ! What a lovely, amazing guy ! He immediately found and fixed the problem, did a complete health check and explained everything. He took photos of all relevant equipment in the attic and sent them to my iPad. I found him friendly, knowledgeable and enthusiastic. He made the experience pleasant and reassuring. Solar problem ? No one better ! 🤗
    Verified reviewer
    Job location: BH24