Southern Softflow Ltd

Reviews (472)

• 10

  Brilliant water softener

  Posted 5 days ago

  We recently had a water softener fitted into our home by Southern Softflow. The initial visit to discuss options was really helpful and we decided to go for the recommended option. We then made an appointment to have the system fitted a week later. The staff we dealt with were very professional and helpful and worked though a couple of practical issues when installing the system. The difference in our water is amazing. It’s so soft! Hair and skin feels very different and the bathrooms look cleaner. Would definitely recommend.
  Verified reviewer
  Job location: BH23
• 10

  Well organised firm.

  Posted 15 November 2025

  This was only a delivery which came in a timely manner and the salt was carried to its normal storage point. In the past they have always been easy and quick to deal with.
  Job location: SP1
• 10

  Excellent service throughout

  Posted 11 November 2025

  Friendly and prompt service from the person who came to quote, figured out a way to fit the softener as it was too large for the nearby cupboard. Booked the fitting and the fitter came as booked, was pleasant and friendly and did a neat and tidy job in less time than expected. He explained everything carefully and left leaflets to remind if needed. All fine, thanks to them.
  Job location: BH21
• 10

  Great Service From a Professional & Friendly Team

  Posted 24 October 2025

  Great experience with Southern Softflow, We are new to east Dorset but the hard water was obvious from the start. Using a local supplier is alway preferable and they visited to assess the installation, gave great advice on running costs and followed up with installation in a few days that was conducted thoughtfully and with care. Happy to recommend them.
  
  Verified reviewer
  Job location: BH21
• 10

  Water softener installation.

  Posted 28 August 2025

  First class installation of new water softener, Very tidy and neat.
  Job location: BH24
• 10

  Water softener fitted

  Posted 02 July 2025

  Fast response to our enquiry, full information provided, work booked for following week. Fitter arrived on time, pleasant, efficient, very tidy and cleaned up when work finished. Very neat pipework, showed us how to isolate soft water if required at any time, and showed us position of new stopcock. Explained how filter system worked, helped us to set up App for notifications when salt low. Stacked spare salt in garage, advised how to apply for more supplies. Presented us with a delightful gift hamper of locally sourced products. Would highly recommend Southern Softflow Ltd.
  Verified reviewer
  Job location: BH21