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Southern Softflow Ltd

9.96/10

Wimborne

Checkatrade member since August 2009
15

Customer Reviews

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9.96 /10

Based on 30 reviews over the past 12 months

Quality of work

10

Reliability

9.97

Communication

9.82

What customers are saying

AI-generated from customer reviews over last 24 months

Southern Softflow receives high praise for their friendly, efficient service, quality workmanship, and clear communication throughout the installation process. Customers also appreciate the tidy work and the helpful explanations provided about the water softener's operation.

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Reviews (467)

  • 10

    Water softener fitted

    Posted 02 July

    Fast response to our enquiry, full information provided, work booked for following week. Fitter arrived on time, pleasant, efficient, very tidy and cleaned up when work finished. Very neat pipework, showed us how to isolate soft water if required at any time, and showed us position of new stopcock. Explained how filter system worked, helped us to set up App for notifications when salt low. Stacked spare salt in garage, advised how to apply for more supplies. Presented us with a delightful gift hamper of locally sourced products. Would highly recommend Southern Softflow Ltd.
    Verified reviewer
    Job location: BH21
  • 10

    Water Softener

    Posted 10 June

    I asked Southern Softflow for a home visit to discuss the benefits of a water softener. Everything explained to me in simple easy to understand English. A week later the fitter came and installed my unit. He arrived at the agreed time. Explained what he was doing. Unit was fitted in no time. Had instructions on how it worked. No mess, all cleared up and removed. Very professional very polite and friendly. I am very happy with my purchase and my dealings with Southern Softflow was so easy from start to finish. I would highly recommend them. One very happy customer
    Verified reviewer
    Job location: BH15
  • 10

    Water softener

    Posted 23 May

    Very friendly from the beginning, not pushy at all. Explain everything. Would highly recommend.
    Job location: BH15
  • 9.67

    Kinetico Infinity T4 Water Softener fitted

    Posted 20 May

    We called Southern Softflow for a survey to be carried out at our home. Ben carried out the survey and advised us what units were available and which one would meet our requirements. He provided us with a quote for carrying out the installation, which we were happy with. He arranged for the unit to be fitted, the following week. The plumber / fitter arrived early to fit the unit, which suited us and set about work. He explained what he was doing and worked in a very tidy and professional manner. He told us how the unit worked and provided the necessary paperwork when the job was complete.
    Verified reviewer
    Job location: SP7
  • 10

    Water softener, new tap and filter installation

    Posted 22 April

    From the first contact through to survey visit and arranging for installation, this family-run company was excellent, with plenty of communication. The water softener had to be installed in a very restricted space with very difficult to access mains water inlet and drain. However the company plumber found a workaround, even preserving some of the middle shelf in the cupboard concerned. The installation was completed in one morning, working was clean, and the finished job is very neat.
    Verified reviewer
    Job location: BH19
  • 10

    Install Water Softener

    Posted 22 April

    Very friendly and efficient. Installed Water Softener and left everything very clean and tidy,
    Verified reviewer
    Job location: BH23

Photos

Company Info

Owner

Mr Keith Martin

Ltd Company

16 years on Checkatrade

VAT Registered

Yes: 768944072

Domestic WorkCommercial WorkFree Estimates24 Hour Call-out

Southern Softflow have been selling water softeners and drinking water products for over 20 years. We have a vast wealth of knowledge and experience on all matters to do with the softening and purifying of domestic water and are one of the leading suppliers in the UK.

We are an independent business and we work with the top manufacturers in the industry. We also supply and deliver block salt and are proud to offer an unrivalled sales and after care service.

Our products have been designed to get the very best from softened water, for you and your family.

This trade passed up to 12 Checkatrade vetting checks

Member since 2009

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