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Southern PC Doctor Ltd

10/10

Waterlooville, Hampshire

Checkatrade member since June 2011
10

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Services

  • B2B IT Support
  • Computer Maintenance
  • Computer Repair
  • Data Recovery / Back up
  • Hardware Consultants / Technicians
  • Laptop Repairs
  • PC Repairs
  • Smart Home Technology Consultant

Customer Reviews

Write a review

10 /10

Based on 24 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe the service as excellent, praising the technician for being prompt, knowledgeable, and professional. He is highly recommended for his ability to efficiently solve a wide variety of computer problems while explaining things clearly.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (1277)

  • 10

    Total satisfaction

    Posted 3 days ago

    A first class service by Mark with careful attention to several issues associated with my PC. They were all addressed and resolved with many helpful comments about future management of my PC. The home service was a huge bonus at a very reasonable price.
    Verified reviewer
    Job location: PO6
  • 10

    Windows 11 uplift

    Posted 04 November

    We called in Mark from Southern PC Doctor to uplift two PCs to enable them to run Windows 11. Extra memory and new discs were installed along with the new operating system. The service provided was excellent with a quick response and a professional follow up once the job was completed. We are very pleased with the work and would certainly use Mark again. We certainly recommend Southern PC Doctor.
    Verified reviewer
    Job location: PO8
  • 10

    Mark is someone to be relied on to sort your IT problem.

    Posted 25 October

    Mark very helpful in giving me advice when I wanted a new laptop, ordered for me then set it up. Showed me the basics as I was switching to Apple. Also made my iPhone and iPad compatible and improved the security. Always turned up at the time he had arranged with me.
    Verified reviewer
    Job location: PO7
  • 10

    Expert help quickly solved problem with new laptop.

    Posted 10 October

    I had a problem with a new laptop. Mark attended punctually and after patiently hearing my inarticulate explanation, quickly put the device right.
    Verified reviewer
    Job location: PO7
  • 10

    Fuss free problem solving.

    Posted 07 October

    As usual, Mark was helpful and efficient and resolved our problems speedily.
    Job location: PO5

    Response from Southern PC Doctor Ltd

    Anthony and Anitra, I hope your new PC serves its purpose and I am hapy to serve you in your times of 'IT' need.

  • 10

    Excellent Computer Man

    Posted 28 September

    2nd time I have used Mark to upgrade my desktop computer, this time from windows 10 to windows 11. Sounds simple, but way beyond my capability when I saw what was involved! Mark ordered everything required and had it all installed within a week, taking about 3 hours in all. He transferred all my existing files across including photos and gave me a full run down on what was different in Windows 11, discussed what icons I wanted where & everything done at a very competitive rate as well. I wouldn’t use anyone else, he is excellent. Willing to come back if I needed any help (not reqd)
    Verified reviewer
    Job location: PO17

    Response from Southern PC Doctor Ltd

    Hey Graham, thanks for the great review. I am glad you are happy with my service and your new PC. Thanks for being a loyal customer.

Photos

+8

Company Info

Owner

Mr. Mark The Pc Doctor

Ltd Company

14 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkCards AcceptedFree Estimates

My name is Mark, and I have been the face of Southern PC Doctor for the past 21 years and in the world of IT for the past 25 years.


Based in Waterlooville, I offer a mobile Computer PC and laptop repair service from le, Canfield to Southsea and Emsworth to Portchester and everywhere in between.


Post codes I cover are: PO1, PO2, PO3, PO4, PO5, PO6, PO7, PO8, PO9, PO10.


I come to you to carry out repairs on your laptops, Desktops or Tower PC’s.


I also set up, and trouble shoot Wireless networking issues, email issues and much more, Check the list below or contact me to find out if I can help you with you, IT issues.


Please note that I Don't install any cable networking to other parts of your home or business, you will need to employ an electrician for that type of work.

My Services Include:


  • Slow Computer PC or Laptop.
  • Virus / Malware removal.
  • Wireless Broadband / Internet / networking issues. (please note I don't install network Data cabling or ethernet ports, you would need an electrician for that type of work)
  • Bluetooth and other peripherals.
  • Laptop screen replacements.
  • Email problems.
  • iPad, iPhone, Android tablet and phone software issues.
  • Data backups advise and set up.
  • I do work on Apple Mac's but only to a basic level e.g. If you need help setting one up or you have software issues like word excel, emails etc.

Time Frames:

I can normally get to you within 48 hours and sometimes the same day, carrying essential spares with me just in case you need parts to get you up and running again.


I pride myself on troubleshooting all manner of internet, broadband and wireless issues.

Friendly Advice and Options:

More importantly I communicate with you, the customer.


I like to help make you feel at ease with your IT issues, Options you have to get the best result, and I explain in laymen's terms how I am going to fix them.


Advice is also given on how to avoid issues in the future.


Don't forget I come to you.

I am a mobile PC repair service, I come to you at work or home, you can drop your PC repair to me by appointment only, because I am out most of the day and work from home and not have a shop front.


Please contact me to discuss further.

Southern PC Doctor Ltd - Saving the World one PC at a time.

This trade passed up to 12 Checkatrade vetting checks

Member since June 2011

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

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  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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