Southern PC Doctor Ltd
Waterlooville, Hampshire
Checkatrade member since June 201110
Services
- B2B IT Support
- Computer Maintenance
- Computer Repair
- Data Recovery / Back up
- Hardware Consultants / Technicians
- Laptop Repairs
- PC Repairs
- Smart Home Technology Consultant
Customer Reviews
Write a review10 /10
Based on 16 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this tradesperson for their prompt, knowledgeable, and efficient service in resolving a wide range of computer issues. Reviews frequently highlight a professional and helpful approach, with many appreciating the clear explanations and patient manner.
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Reviews (1286)
10 Absolute diamond
Posted 30 April
Mark is an absolute diamond. I needed help with emails, I could not access one account which was frozen. This was rectified in a few minutes. Also set up new printer and print option on my phone. He was very patient as I am quite mature and not good with technology! I would thoroughly recommend him.Verified reviewerJob location: PO310 Honesty best policy for this guy
Posted 27 April
Job location: PO7Mark was very confident, new his job well and resolved the problem I had in good time, he was polite and very helpful in explaining everything as he went through the job, I would definitely use him again, excellent end result and not over expensive ,10 Fast response and excellent service - would recommend
Posted 23 March
Job location: PO7Fast response and excellent service. Took time to understand the problem with my emails that had been hacked. Helped me safeguard the account and set up additional security measures during what was a very worrying experience. Checked in with me a number of times in the following days to ensure no further problems. Great customer service. Would recommend- JJulia W
10 Laptop repair of dead SSD card
Posted 23 February
Great initial phone call with Mark who was respectful of my lack of knowledge and words to use to explain.. work done in 2 days, very happy.Verified reviewerJob location: PO3 10 Symptoms, Laptop Bitlocker display & exclusion from E' mail Live.
Posted 23 February
Job location: PO7Situation:- my laptop holds significant data however access prevented by Bitlocker display additionally I was unable to access my Live E'mail account that holds 15 years of contact addresses. A dire situation, however a call to Southern PC Doctor Ltd., (07795278635) & a visit date & time agreed. To my enormous relief all were restored within less than one hour. The doctor succeeded where another organisation had failed.10 Efficient PC doctor
Posted 20 February
Came on time, explained problem and Mark sorted it, further problem arose and Mark came back and fixed it next day. Would recommend himVerified reviewerJob location: PO7
Photos
Company Info
Owner
Mr. Mark The Pc Doctor
Ltd Company
15 years on Checkatrade
VAT Registered
No
My name is Mark, and I have been the face of Southern PC Doctor for the past 23 years
Based in Waterlooville, I offer a mobile Computer PC and laptop repair service from Clanfield to Southsea and Emsworth to Portchester and everywhere in between.
Post codes I cover are: PO1, PO2, PO3, PO4, PO5, PO6, PO7, PO8, PO9, PO10.PO11 and PO16
I come to you to carry out repairs on your laptops, Desktops or Tower PC’s.
I also set up, and trouble shoot Wireless networking issues, email issues and much more, Check the list below or contact me to find out if I can help you with you, IT issues.
Please note that I Don't install any cable networking to other parts of your home or business, you will need to employ an electrician for that type of work.
My Services Include:
- Slow Computer PC or Laptop.
- Virus / Malware removal.
- Wireless Broadband / Internet / networking issues. (please note I don't install network Data cabling or ethernet ports, you would need an electrician for that type of work)
- Bluetooth and other peripherals.
- Laptop screen replacements.
- Email problems.
- iPad, iPhone, Android tablet and phone software issues.
- Data backups advise and set up.
- I do work on Apple Mac's but only to a basic level e.g. If you need help setting one up or you have software issues like word excel, emails etc.
Time Frames:
I can normally get to you within 48 hours and sometimes the same day, carrying essential spares with me just in case you need parts to get you up and running again.
I pride myself on troubleshooting all manner of internet, broadband and wireless issues.
Friendly Advice and Options:
More importantly I communicate with you, the customer.
I like to help make you feel at ease with your IT issues, Options you have to get the best result, and I explain in laymen's terms how I am going to fix them.
Advice is also given on how to avoid issues in the future.
Don't forget I come to you.
I am a mobile PC repair service, I come to you at work or home, you can drop your PC repair to me by appointment only, because I am out most of the day and work from home and not have a shop front.
Please contact me to discuss further.
Southern PC Doctor Ltd - Saving the World one PC at a time.
This trade passed up to 12 Checkatrade vetting checks
Member since June 2011
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