Southern PC Doctor Ltd
Waterlooville, Hampshire
Checkatrade member since June 201110
Customer Reviews
Write a review9.97 /10
Based on 32 reviews over the past 12 months
Quality of work
10
Reliability
9.97
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Mark at Southern PC Doctor is highly praised for his prompt, efficient, and reliable service, with many customers highlighting his expertise in resolving a wide range of computer issues and his clear, patient communication. Customers appreciate his friendly and professional manner, as well as his ability to explain technical issues in layman's terms.
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Reviews (1272)
10 Excellent service
Posted 10 July
Job location: PO7Being housebound and reliant on a wheelchair, my computer is my lifeline. So, when it suddenly stopped working, I was devastated. Mark came to the rescue, quickly diagnosing the issue and replacing the faulty equipment. Not only did he fix the problem, but he also took the time to explain everything in a way that made sense to me, even though I'm not very tech-savvy. He made sure I understood how to operate the new system, walking me through each step patiently and clearly.10 PC won’t start
Posted 10 May
Really great service, prompt efficient and friendly. Totally recommended 👍Verified reviewerJob location: PO910 PC upgrade and install
Posted 04 May
From the moment Mark the PC doctor turned up at my door, I trusted him. Not only is he professional, personable and funny, he really knows his stuff. My PC was slow as molasses in February and Mark's diagnosis was pretty much DOA. He helped me order a new bespoke system and came back to set it all up for me. I would highly recommend Mark the PC doctor, weather you just need a check-up or major surgery.Verified reviewerJob location: PO710 Upgrading PC from 10 y/o model to newer and installation of MS Windows 11
Posted 30 April
Not as simple as YouTube would have you believe. I would still be here today trying to fathom out the 'glitches' and problems, and getting rid of all the unnecessary rubbish collected over the years but not removed. One of the major problems was the transferer of data from one drive to another, Mark had to take the drive off-sight to sort the problem. Certainly not the first time I have used Marks services and no doubt won't be the last. I could have gone elsewhere and paid a more competitive price but would end up with other issues. Mark is super reliable discreet and trustworthy. Cheers MarkVerified reviewerJob location: PO1410 Slow running laptop
Posted 24 March
Mark sorted out my slow running laptop. Really helpful, would highly recommend and will definitely use again for any future issues.Verified reviewerJob location: PO610 Overhauling home IT components
Posted 20 March
Had a problem with our internet/pc and called Mark from Southern PC Doctor who sorted out all of our problems with no trouble. A very polite man and most helpful for our small problems. Highly recommended.Verified reviewerJob location: PO6
Photos
Company Info
Owner
Mr. Mark The Pc Doctor
Ltd Company
14 years on Checkatrade
VAT Registered
No
Hi, my name is Mark, and I have been the face of Southern PC Doctor for the past 21 years and in the world of IT for the past 25 years.
Based in Waterlooville I offer a mobile computer PC and laptop repair service to Waterlooville, Portsmouth, Gosport, Petersfield and everywhere in between.
My Services Include:
- Slow Computer PC or Laptop.
- Virus / Malware removal.
- Wireless Broadband / Internet / networking issues. (please note I don't install network Data cabling or ethernet ports, you would need an electrician for that type of work)
- Bluetooth and other peripherals.
- Laptop screen replacements.
- Email problems.
- iPad, iPhone, Android tablet and phone software issues.
- Data backup advise and set up.
- I do work on Apple Mac's but only to a basic level e.g. If you need help setting one up or you have software issues like word excel, emails etc.
Time Frames:
I can normally get to you within 48 hours and sometimes the same day, carrying essential spares with me just in case you need parts to get you up and running again. I pride myself on troubleshooting all manner of internet, broadband and wireless issues.
Friendly Advice and Options:
More importantly I communicate with you, the customer! I like to help make you feel at ease with your IT issues, Options you have to get the best result, and I explain in laymen's terms how I am going to fix them. Advice is also given on how to avoid issues in the future.
Payments:
I accept Cash, Credit cards, debit cards, Apple Pay and Google Pay (via a mobile card terminal)
Contact me:
Please contact me on the above number for more information and to give you a rough idea of costs, or fill out the message form on this page, I will always get back to you even if I can’t help you and advise on where you could look for help
Don't forget I come to you.
I am a mobile PC repair service, I come to you at work or home, you can drop your PC repair to me by appointment only, because I am out most of the day and work from home and not have a shop front... Please contact me to discuss further.
Southern PC Doctor Ltd - Saving the World one PC at a time.
This trade passed up to 12 Checkatrade vetting checks
Member since 2011
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