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Southdown Stairlifts Ltd

9.91/10

Chichester

Checkatrade member since November 2020
5

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Customer Reviews

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9.91 /10

Based on 11 reviews over the past 12 months

Quality of work

10

Reliability

9.82

Communication

9.91

Reviews (87)

  • 10

    Easyglide stairlift

    Posted 07 March

    I phoned southdown stairlifts on Tuesday for a quote for a stairlift installation I spoke to Hugh who came over the same day received the quote early that evening on Wednesday after agreeing the price l got a time for Thursday afternoon . It was installed by two very nice chaps called Matt and Lance after less than 3 hours the job was done .They showed how to use the controls and all the safety controls everything was completed efficiently from my first phone call to completion . Brilliant. I would highly recommend this company.
    Verified reviewer
    Job location: BN41
  • 10

    Excellent service fom a local company

    Posted 25 January

    Contacted Southdown lifts on Monday 19th with a view to hire one. He called on Tuesday 20st to assess and advise. After agreeing what I wanted, he said he could install the lift that afternoon. It all went to plan. Lift was installed later that day. Couldn't fault anything from start to finish. The cost of £500 includes installation, removal 2 months free rent then £50 per month..
    Verified reviewer
    Job location: RH14
  • 10

    Excellent Stairlift Repairers

    Posted 09 October 2025

    I needed my stairlift fixed as for 13 days it had been out of action and I’d been let down by the installers. Lance knew the stairlift I had and after explaining the problem he was able to give me a rough idea of what the likely problem was, an idea if it was what the likely cost would be. This was the Sat I phoned and I was given an appointment for the following Tuesday and more importantly a time as I’d sat in all day for my previous engineers to attend and they didn’t.
    Verified reviewer
    Job location: BN11
  • 10

    They supplied, fitted & commissioned a stairlift at my parents house.

    Posted 28 June 2025

    The stairlift was installed very quickly and efficiently within 2 days of placing the order. The fitters stayed until we were familiar and completely happy with the operation of the stairlift
    Job location: BN13
  • 9.67

    Stairlift installation

    Posted 20 June 2025

    Very pleased with the way the company managed the whole experience from first contact to when the job was completed 5 days
    Verified reviewer
    Job location: RH10
  • 10

    Stair lift advice and installation.

    Posted 18 June 2025

    Contacted Southdown Stairlifts for advice about the possibility of a stair lift being suitable for my property. The managing director visited me the same day who explained thoroughly every detail about the stair lift that would be suitable with absolutely no sale pressure. Took measurements there and then and arranged installation the next day. Engineer arrived at the time stated and installed the stair lift for me and was extremely professional throughout. I would have no hesitation in recommending Southdown Stairlifts to anyone who requires advice or installation of a stair lift.
    Job location: PO9

Photos

HomeGlide Extra straight rail - range of upholstery colours and fabrics
HomeGlide Extra straight rail - easy to fold
Curved rail unobstructed staircase design
Curved Rail Flow X
Low profile curved rail closely follows contours of staircase tight bends+5

Company Info

Owner

Mr Hugh Thomas

Ltd Company

6 years on Checkatrade

VAT Registered

No

Free Estimates

We are based in Chichester and Haywards Heath covering East and West Sussex (and borders) for prompt home visit stairlift assessments and technical stairlift support services. We are certified installers for Thyssenkrupp stairlifts which includes the HomeGlide for straight rails and Flow X for straight and curve rail designs.


(We have installation, technical support and removal experience for other leading brands - please contact us for more information).


If you need a stairlift for a narrow staircase the Flow X is the best solution, it can be installed onto staircases where other leading stairlift brands cannot. With seat swivel technology safely controlling the rotation direction to maximise available space for feet and knees whilst travelling, the seat can face down the staircase which requires less space than sitting across the staircase.


The Services we offer include -


  • A Prompt (One Hour) Stairlift Assessment Visit - where we can provide expert rail design and specification advice and answer any questions you might have - easy to follow, no hidden costs and no obligation to proceed.
  • Expert technical support, we are accredited Homeglide & Flow X installation and servicing engineers with a depth of installation experience and expert knowledge of the rail design and specification options necessary to tackle the most challanging installation requirements.
  • Installation of the Homeglide and Flow X stairlifts which have been independently assessed to have a very high owner rating for reliability and build quality - the stairlifts have the latest safety features.
  • A range of comprehensive warranty options, our standard warranties are two years for new stairlifts and one year for pre-owned.
  • Best value with our low cost engineer call-out rate and pre-owned replacement parts choice we also include our Fair Value Buy-back Promise with every stairlift we supply.
  • Our commitment to the highest standards of customer support, naturally our staff have current DBS certificates and we are a genuinely local business taking pride in meeting the individual needs of our customers. Quite often there are complex health conditions affecting how a stairlift will be used as well as communication over the phone and when we visit.
  • Stairlifts which are a good choice for wheelchair users with adjustable seat height for easier transfer, the Flow X has programmable seat positioning and fully opening arms for unobstrructed side transfer from a wheelchair.
  • We offer next day stairlift servicing and removal services (the latter usually completed in one hour) for most leading brands.


Please do contact us to discuss your requirement or if further information is needed.

This trade passed up to 12 Checkatrade vetting checks

Member since November 2020

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