Soft Touch Water Softeners Ltd

Reviews (209)

• 10

  Seamless service from survey to installation

  Posted 24 February

  From start to finish Soft Touch Water Softeners made the whole process very simple, and provided a lot of information. My installation was a little more complex than normal but the installer handled it perfectly and the final result was exactly as planned on the first survey visit. I would highly recommend Soft Touch to anyone thinking about getting a water softener.
  Verified reviewer
  Job location: CT6
• B
  Binoy Xavier
  10

  Fitting Water softener and Filter

  Posted 21 February

  Clear communication from the start. Paul and the team were professional and friendly, especially Josh, who did a fantastic job explaining everything in detail. Highly recommended!
  Verified reviewer
  Job location: CT3
• 10

  Outstanding Installation and Service from Soft Touch Water Softeners

  Posted 14 February

  Paul team were excellent in installing our water softener and Quooker boiling water tap. Their communication was 2nd to none as they walked us through the possible options and ultimately the process for installation and finally how to keep it maintained. I would highly recommend Soft Touch Water Softeners.
  
  Verified reviewer
  Job location: ME17
• 10

  Best water softeners and family service

  Posted 02 February

  Really good family run business. I was booked in straight away and they turned up on time. Nathen was excellent engineer , he new what was wrong and replaced our old unit. Best price quote from four companies. Have since rang me twice to check everything is going ok. Provided the salt and regular deliveries when needed
  Verified reviewer
  Job location: ME4
• 10

  Great service

  Posted 30 December 2025

  We knew we wanted a water softener and would definitely recommend Soft Touch Water Softeners. From the initial email Paul was very attentive and responsive. He is very knowledgeable and helpful so if you’re interested in getting a softener installed I would certainly call Paul.
  Verified reviewer
  Job location: CT5
• 10

  Great company and honest people

  Posted 16 December 2025

  Nathan came to our house to investigate a problem with our softener that was constantly overflowing. He was very detail with his investigation and explained to him what he was testing throughout the visit. He was honest with what he found and it was because of him being transparent, we decided to replace the unit (we were thinking about it anyway due to the age of the unit). Great experience and his fixed a few other things as well and helped my neighbour whom needed theirs checked as well.
  Verified reviewer
  Job location: ME19