Softflow Essex LTD
Danbury, Chelmsford, Essex
Checkatrade member since 201310
Services
- Water Softeners
- Water Filters
- Purifiers
Customer Reviews
Write a review9.87 /10
Based on 37 reviews over the past 12 months
Quality of work
9.86
Reliability
9.92
Communication
10
Reviews (354)
10 Excellent service and installation
Posted 25 April
Job location: CM23Installation of water softener machine is excellent. The plumber is very experienced and designed a terrific plan for the pipe on site. The work is very detailed. Communication of the company is also swift and responsible.10 Old softener replaced
Posted 28 March
They arrived on time, we barely knew he was there, the job was done quickly and cleanly. He even took away our unopened bags of salt for the old softener and left us extras of the new salt blocks used in the new one.Verified reviewerJob location: CM910 Supply fit water softener
Posted 27 March
Excellent from start to finishVerified reviewerJob location: CM2110 Replacing existing (old) water softener.
Posted 19 March
At our request they came to check our existing water softener ( installed by them in 2003! ). Replacement required, which they did ‘on the spot’ with no fuss or hassle. We are very satisfied with their installation and the performance of new water softener. We would strongly recommend them to anyone wanting a water softener. Always polite and understanding service.Verified reviewerJob location: CM110 Install a water softener unit, redirect drainage pipes and water supply pipes
Posted 16 March
The initial meeting was relaxed with no pressure to buy, a quote was sent to us with all the details of the installation. Once we decided to go ahead we contacted them, they suggested dates, we agreed a date, they arrived, installed the unit, provided operational information and left. The unit has work without issue since.Verified reviewerJob location: CM310 Retired
Posted 04 March
Helpful, friendly service. Engineer was punctual, experienced and knowledgeable about the product being deployed. Tidy layout under the sink cupboard. Left working area tidy.Verified reviewerJob location: CM9
Photos
Company Info
Owner
Mr Matthew Ager
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 386845203
Softflow Softeners
We are water softener installers and salt supplies to domestic homes in the Essex/Hertfordshire area and have been in business since 1987.
We are the leading water softener supplier, located in the heart of Essex
Softflow is a family run business with myself, Matt and my brother Ben running the company.
We took over from our Mother and Father over 15 years ago, now employing extra staff to provide the best customer care possible.
I have been installing and servicing water softeners all my working life and believe that treating customers like I would like to be treated is the key.
This includes honesty, fairness and a caring attitude and it would be brilliant if you could recommend us to your family and friends so we can present these qualities to them also.
Checkatrade has a fantastic way of letting you, the client, get to know how we work before you have even experienced it yourself.
Softflow has thousands of very happy customers all over the Essex/Hertfordshire area, so if you want to remove that dreadful lime scale from your home, then give us a call so that we can come and give you expert advice about the best water softener for you.
If you already have a water softener that needs more salt or a service then of course we can help you with that also.
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Member since 2013
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