Softflow Essex LTD
Chelmsford, Essex
Checkatrade member since July 201310
Services
- Water Softeners
- Water Filters
- Purifiers
Customer Reviews
Write a review9.89 /10
Based on 54 reviews over the past 12 months
Quality of work
9.92
Reliability
9.96
Communication
9.96
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this family business as highly professional, friendly, and efficient, from the initial contact through to the tidy installation. Reviewers are delighted with the performance of their new water softeners and frequently praise the excellent customer service and aftercare.
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Reviews (396)
10 Great company to deal with
Posted 20 November
Softflow were quick to come and give me a quote, and having accepted this, the work was carried out in good time with a pleasant and tidy installer. Very happy with the work and the softener is making our water so much nicer.Verified reviewerJob location: CM110 Water softener
Posted 17 November
Work carried out in a quick and sufficient manor ! Product works well , very happy with the product and Softflow Essex LtdVerified reviewerJob location: CM910 We were treated professionally and circuitously from start to finish.
Posted 14 November
We recently had a installation of the iLID COBALT SOFTENER 750L (SS76) by Softflow Softeners. Our overall experience throughout was that we were treated professionally and circuitously from the point our initial enquiry, through to the finish of the installation and the aftercare regarding the app to monitor the unit was dealt with quickly and clearly. We would therefore recommend discussing your requirements with the team at Softflow Softeners and find what is available to save your domestic appliances, taps and other products that can be effected by hard water and limescale.Verified reviewerJob location: CM1510 37 Years of Excellent Service !!
Posted 03 November
Hi I moved to Essex from the Welsh borders where the water is naturally soft in 1987. I was horrified with Essex water - you needed to clean the scum off a hand basin etc every time water was used. Softflow had a display at Essex Showground in 1988 Hi I moved to Essex from the Welsh borders, where the water is soft, in 1987. I was horrified with Essex water- you had to clean the scum from a hand basin etc. after every usage. In 1988 at the Essex Showground, Softflow had a stand (manned by Mr Ager senior). I purchased a unit then and have never been without softened water since !!Verified reviewerJob location: CM79.33 Great Staff, Excellent Work
Posted 31 October
Follow some research we decided to have a water softener installed and decided on Softflow Essex Ltd. From 1st phone call through site survey to fitting & commissioning all we met or spoke to were pleasant, polite & knowledgeable. Installation was completed without fuss and tidily, protecting our flooring & carpets including route from front door to work site. We’ve now had the water softener several weeks & all works well. We highly recommend Softflow Essex LtdVerified reviewerJob location: CM1610 Softflow - One of the Best Decisions we've Made
Posted 27 October
We had a Water Softener and a separate Reverse Osmosis (RO) unit fitted by Softflow at the end of Sept 25 and one month later we are very pleased. The limescale has disappeared from our kettle using RO water and limescale is no longer visible in our showers (softened water), our skin is softer but most of all we are much less anxious about the limescale damage building up in our heating system. All fitted efficiently in one day in a cupboard next to the under sink cupboard. It was very useful to be given samples of softened and RO water to taste beforehand before committing to installation.Verified reviewerJob location: CM22
Photos
Company Info
Owner
Mr Matthew Ager
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 386845203
Softflow Softeners
We are water softener installers and salt supplies to domestic homes in the Essex/Hertfordshire area and have been in business since 1987.
We are the leading water softener supplier, located in the heart of Essex
Softflow is a family run business with myself, Matt and my brother Ben running the company.
We took over from our Mother and Father over 15 years ago, now employing extra staff to provide the best customer care possible.
I have been installing and servicing water softeners all my working life and believe that treating customers like I would like to be treated is the key.
This includes honesty, fairness and a caring attitude and it would be brilliant if you could recommend us to your family and friends so we can present these qualities to them also.
Checkatrade has a fantastic way of letting you, the client, get to know how we work before you have even experienced it yourself.
Softflow has thousands of very happy customers all over the Essex/Hertfordshire area, so if you want to remove that dreadful lime scale from your home, then give us a call so that we can come and give you expert advice about the best water softener for you.
If you already have a water softener that needs more salt or a service then of course we can help you with that also.
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