Trade cover image

Smith & Gosnold

9.9/10

Luton, Bedfordshire

Checkatrade member since May 2019
5

Services

  • TV Aerial / Satellite Installation
  • Television Points
  • Aerial Repair
  • Freesat
  • Freeview
  • Communal Aerial / Satellites
  • Emergency TV Aerials / Satellite Service

Customer Reviews

Write a review

9.9 /10

Based on 7 reviews over the past 12 months

Quality of work

9.86

Reliability

10

Communication

9.86

Reviews (62)

  • Phil S
    10

    Tv signal dropping out

    Posted 29 January

    Carl phoned when he was on his way. On arrival asked about the problem and then checked signal quality. Explained possible causes and solutions. Did what was required and checked all was working properly before leaving.
    Verified reviewer
    Job location: LU3
  • Stuart A
    10

    Repaired faulty aerial cabling

    Posted 11 November 2025

    Very efficient tidy job. Explained fault and repairs undertaken. Very pleased with the work
    Verified reviewer
    Job location: SG2

    Response from Smith & Gosnold

    Thank you for the great review

  • 10

    ... does not shy away from going an extra mile

    Posted 20 August 2025

    prompt and responsive communication, reliable, professional, and polite / Carl does not shy away from going an extra mile
    Job location: LU5
  • 9.33

    Install wideband LNB and dish.

    Posted 17 May 2025

    On the day of the installation Carl arrived on time, surveyed the job and then explained what he thought would be most suitable for our needs, as work progressed he consulted us regarding cable routing and equipment placing etc. Once the installation was complete he tested everything to our satisfaction, tidied everything away and took away redundant equipment for disposal. A job well done - thank you.
    Verified reviewer
    Job location: LU3
  • 10

    We were unable to start out Sky TV service

    Posted 02 May 2025

    Carl asked a few relevant questions, requested a photo. He diagnosed that the Sky system needed a reboot. He gave us a much simpler approach than the Sky App advice. It worked.
    Verified reviewer
    Job location: SG5
  • 10

    New TV aerial

    Posted 16 March 2025

    Needed a new TV aerial, unfortunately we have ornate ridge tiles which would make the job more difficult. Carl offered us a solution and came a second time to do the work. Carl was good to his word, did the job, left everything clean and tidy. Great communication throughout. Highly recommend.
    Verified reviewer
    Job location: WD24

Photos

Company Info

Owner

Mr George Gosnold

Partnership

7 years on Checkatrade

VAT Registered

Yes:

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Smith & Gosnold are an established family run Aerial & Satellite business that has been trading since 1964. We offer a reliable friendly service with no use of sub- contractors. Our work is guaranteed and we are fully insured.

Services we provide

Domestic TV Aerial/FM/DAB Installations & Repairs

Extra points

Freeview & Freesat

Letting Agents & Housing Associations

Commercial Aerial Satellite Systems

Areas we cover: Bedfordshire/Buckinghamshire/Hertfordshire/North London/North West London

Accreditations and awards

CHAS
CHAS

This trade passed up to 12 Checkatrade vetting checks

Member since May 2019

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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