SMELLY DRAINS LTD
LINGFIELD, Surrey
Checkatrade member since July 2023
Customer Reviews
Write a review10 /10
Based on 6 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (19)
10 Two external drains blocked so that guttering wasn’t able to flow correctly
Posted 14 April
Tom was excellent, clear communication, helpful when he arrived, got the job done quickly, personable and friendlyVerified reviewerJob location: TN2010 Fitting new underground septic tank & pump
Posted 02 April
Tom is an absolute professional! He did a fantastic job for our client, exceeding expectations with his skill and attention to detail. His dedication and expertise truly made a difference, and we couldn’t be more pleased with his work. Highly recommended!Verified reviewerJob location: RH1910 Out of hours Drain clearance
Posted 16 March
Tom came out when I had been let down at the last minute on a Sunday evening. He came on time, was able to diagnose the issue quickly, and cleared the block with minimal fuss or disturbance. He informed me of work that needed to be carried out a later date, and provided excellent guidance on who to contact etc. He truly saved the day! Would highly recommend Tom.Verified reviewerJob location: RH110 Identified issues with poorly installed drainage of new build
Posted 13 March
Originally requested quote for cctv survey l, Tom called and discussed the issue came out within the hour, advised full cctv survey was not likely to be required, got the camera out and identified 4 poor installed joints of a new build which was causing the drain to repeatedly block, video taken and tom talked through whilst highlighting each area of the poorly installed drainage. Quote provided for the works within an hour of leaving and all evidence submitted to David Wilson who have been refusing liability for 4 years! Saved me over £300 would highly recommendVerified reviewerJob location: TN1210 Farm Yard Drains
Posted 19 December 2024
Tom came to us on a wet and windy weekend morning because all our drains in the farm yard were blocked and flooding the yard. We called him Friday evening and he was there by 8am the next morning. Excellent, reliable, quick service with amazing results. Our yard was flood free by mid morning. Highly recommendVerified reviewerJob location: RH210 Two drains unblocked for £100 plus VAT
Posted 06 July 2024
Called Tom (Smelly Drains). Had seen his van advertising "unblocking drains without digging them up". Had two blocked drains outside my house. (A) took "runoff" from my roof and waste from a washbasin. (B) took waste from a kitchen sink, dishwasher and washing machine. (A) was an easy fix (leaves and mud). (B) took more effort and required jetting. This expelled some disgusting "fatbergs" (formed over many years). Tom cleared all this away and left me with a tidy site and working drains for £100 plus VAT. Easy to book, turned up on time and did a great job for a fair price. Recommended!Verified reviewerJob location: RH5
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Company Info
Owner
Mr Thomas Whittaker
Ltd Company
2 years on Checkatrade
VAT Registered
No
Smelly Drains in a professional, friendly family run business lead by Tom Whittaker. His team are made up of experienced drainage specialists with over 70 years’ experience between them offering all aspects of drainage investigations and surveys, repairs and installation. We understand that even the smallest of drainage problems can cause a large amount of damage and inconvenience so we know that speedy response times are critical. We cover the Southeast and London and operate as an emergency 24/7 service with NO CALL OUT CHARGE. If you have blocked or slow drains, a foul smell, damp, a leak or need a CCTV drain survey we offer complete drain care. We work to identify the problem quickly with as little disruption as possible clearing even the most stubborn drain.
We will talk through your drainage issue and advise on the next steps. Some blockages can be fixed with rods, whereas more serious blockages may require a CCTV survey, high pressure jet washing and repairs. Please be assured that all costs will be discussed in advance, and our engineers always provide full explanations of the works being carried out so that our customers feel assured that the right services and charges are being delivered.
Should you need to speak to our administration team, you will likely speak to Emma in the office or Carrie our Finance Manager who are always on hand to answer any questions you might have
This trade passed up to 12 Checkatrade vetting checks
Member since 2023
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