SM Cleans

Reviews (18)

• 8.33

  Great cleaner

  Posted 18 February

  We’ve been using Shannon to clean most weeks for just over a year now, sometimes on her own, sometimes with a colleague. House always smells & looks lovely & clean when she’s done. 3bed, 2bath, 1.30- 2hrs. We try to tidy the kids toys beforehand but she’ll clean around whatever we don’t get to - lego mostly! Happy to change bed sheets if asked. DS loves when his soft toys have been arranged neatly on his bed sometimes too. Consistent time & communication could be better but we don’t live near anyone other clients so rarely matters.
  Job location: S18
• 10

  Deep clean 5 bed house

  Posted 04 August 2025

  Shannon and her team did a deep clean for me on Saturday. Me, my husband and kids met Shannon at the door then went out for the day, when we got home, i was amazed at how clean and shiny our house was. They also tidied up, changed beds and pulled furniture out to clean behind. Will use again and will recommend as they went above and beyond . Thank you so much again
  Verified reviewer
  Job location: S6
• 5

  Shannen needs to plan her work carefully allowing for the time required.

  Posted 01 August 2025

  Shannen was very pleasant and listened carefully to my description of the work, but charged a high price for what turned out to be a skimped job. Her young and inexperienced assistant failed to clean the bedroom adequately so I had to dust parts myself and vacuum the whole floor including under the bed. The bathroom was left unfinished. Shannen is good but was in a hurry to get on to the next job so I found I had to carry out some of the work she had agreed to do herself. I've cancelled our arrangement. I suggest she plans a schedule for individual clients with a suitable time slot for each.
  Job location: S10
• 5.67

  Good cleaner but poor communicator

  Posted 30 July 2025

  Great cleaner, very thorough, but we had to let her go because of communication issues. On three occasions she simply failed to turn up & we were left hanging. In each case there was a reason, but she didn’t contact us, even after we texted her (eg “ Shannen we’ve been waiting two hours & getting seriously worried now - are you ok?”)
  Verified reviewer
  Job location: S10
• 10

  House cleaning for 2 bed, 2 bath and 3 reception rooms

  Posted 04 June 2025

  Prompt, thorough and really good value for money. Will definitely be using again
  Verified reviewer
  Job location: S12
• 10

  Great Service Provided - Strongly Recommend

  Posted 12 May 2025

  I’ve been using SM Cleans for the past 6 months, and I’m genuinely impressed with their service. They don’t just do a surface clean—they pay attention to the little things, like shelves, corners, and those easy-to-miss spots most people overlook. Every time they come, my home feels spotless and fresh. The team is always on time, friendly, and very professional. I highly recommend them to anyone looking for detailed, top-quality cleaning.
  Verified reviewer
  Job location: S6