Shaws Installations Limited
Brighton, East Sussex
Checkatrade member since March 201110
Customer Reviews
Write a review9.53 /10
Based on 29 reviews over the past 12 months
Quality of work
9.48
Reliability
9.31
Communication
8.57
What customers are saying
AI-generated from customer reviews over last 24 months
Shaws of Brighton generally receives positive feedback for their professional and efficient installation teams, particularly Nathan and Matt, who are frequently praised for their workmanship and tidiness; customers also appreciate the high quality of the windows and doors. However, some customers have reported issues with communication, delays, and incorrect installations, though these appear less frequently.
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Reviews (711)
9.67 Replacing 5 double glazed windows in 3/4th floor flat
Posted 1 week ago
As always a great experience with Shaws - 3rd time we have used them and while flat now completed. Nathan and Matt were very professional, polite and experienced - work went well and looks great - would highly recommendVerified reviewerJob location: BN210 Shaws had to rescue me after a window explosion in my daughters bedroom
Posted 14 April
From the moment they answered the phone every staff memeber at Shaw's were supportive and helpful. They did their best to get my window replaced as quick as they could, to make my house safe. The surveyors did a great job of talking through the options for me. And the installers Nathan and Matt, treated me and my honme with great respect and went above and beyond at clearing up and making good the install. I couldn't reccomend highly enough.Verified reviewerJob location: BN210 Window replacement
Posted 06 April
I had no idea what a massive job it would be to replace all my windows in a fifth floor flat! In the capable hands of Robin, Ben and Joe, everything went seamlessly from start to finish. They were professionaI, polite, very hardworking and helpful. My new windows look great - no more condensation, a lot more insulation and peace and quiet. I should also mention their scaffolders, Pavilion Scaffolding, who were also fantastic, getting the scaffold up and down promptly, in spite of pouring rain. Thanks all of you.Verified reviewerJob location: BN30 Awful ‘Service’, Installation and Quality
Posted 15 March
Shaws recommended no trickle vents. We agreed. Shaws fitted them anyway. Installation plan failed as Shaws arrived without required windows and equipment. Faulty gaskets took months to resolve. Damaged beading not replaced. A hinge needs replacing. Vouchers promised as an apology for the trickle vents have never been sent. An exact replacement was requested but Shaws fitted a deep window cill which makes getting in and out of the door difficult. I refused to pay the last payment until they resolved the issues. Shaws are now adding interest and threatening legal action.Verified reviewerJob location: BN210 Replacing two existing windows and one double glazed outside door
Posted 19 February
We were extremely impressed with the fitter, who got on with the job and left everything clean. Very skilled people.Verified reviewerJob location: BN19.33 Window replacement.
Posted 29 January
Nathan and Matt were very professional. Refitted windows in a timely fashion. Good job.Verified reviewerJob location: BN1
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Company Info
Owner
Mr Lee Claxton
Ltd Company
14 years on Checkatrade
VAT Registered
Yes: 717787294
Supplying Sussex with double glazing, windows and doors since 1970Shaws of Brighton are leading UPVC, Aluminium and Timber Double and Triple Glazing specialists, in providing high quality Windows, Doors, Conservatories, Shopfronts and Commercial Solutions throughout Brighton, Sussex and the surrounding areas.With vast range of UPVC, Timber and Aluminium products to choose from, Shaws will have a window and door product for any situation. With a team of in-house highly skilled, professional fitters, coupled with an experienced friendly aftercare sales team, you can see why so many happy customers have used and recommended Shaws to their families and friends, when they are looking for new or replacement windows and doors. View our range of products, drop us an email or call us today to discuss your requirements.Shaws of Brighton offer an exceptional range of products, in a wide variety of materials. The best quality products at great prices, delivered to you with impeccable standards of service.If you want to see the quality of our doors, windows and conservatories for yourself why not drop by our main SHOWROOMS in Brighton and Shoreham? Our team will be happy to show you around and give you some good ideas and sound advice for your own home improvement.Head Office | Brighton Showroom | Glass Showroom8-9 Centenary Industrial Estate, Hughes Road, Brighton BN2 4AWShoreham Glass Centre | Showroom266, Upper Shoreham Road, Shoreham-by-Sea
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This trade passed up to 12 Checkatrade vetting checks
Member since 2011
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