Reviews

From the moment they answered the phone every staff memeber at Shaw's were supportive and helpful. They did their best to get my window replaced as quick as they could, to make my house safe. The surveyors did a great job of talking through the options for me. And the installers Nathan and Matt, treated me and my honme with great respect and went above and beyond at clearing up and making good the install. I couldn't reccomend highly enough.

I had no idea what a massive job it would be to replace all my windows in a fifth floor flat! In the capable hands of Robin, Ben and Joe, everything went seamlessly from start to finish. They were professionaI, polite, very hardworking and helpful. My new windows look great - no more condensation, a lot more insulation and peace and quiet. I should also mention their scaffolders, Pavilion Scaffolding, who were also fantastic, getting the scaffold up and down promptly, in spite of pouring rain. Thanks all of you.

Shaws recommended no trickle vents. We agreed. Shaws fitted them anyway. Installation plan failed as Shaws arrived without required windows and equipment. Faulty gaskets took months to resolve. Damaged beading not replaced. A hinge needs replacing. Vouchers promised as an apology for the trickle vents have never been sent. An exact replacement was requested but Shaws fitted a deep window cill which makes getting in and out of the door difficult. I refused to pay the last payment until they resolved the issues. Shaws are now adding interest and threatening legal action.

We were extremely impressed with the fitter, who got on with the job and left everything clean. Very skilled people.

Nathan and Matt were very professional. Refitted windows in a timely fashion. Good job.

10/10! From the moment Shaws walked through my door to assess my job, through providing a prompt quotation, site visit to finalise spec and finally the fitters that came to fit. Every step was perfect. If you are looking for a high quality job by professionals I could not recommend more highly: