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SGS Heating & Electrical Limited

9.33/10

Salisbury

Checkatrade member since October 2022

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Website

Services

Gas Boiler Installation
Gas Safety Checks - CP12
Oil Central Heating Servicing / Repair
Oil Boiler Installation
Gas Central Heating Servicing / Repair
Gas Cooker Installation
Oil Tank Installation
Air Source Heat Pump Installation - ASHP
Air Source Heat Pump Servicing / Repair - ASHP
Gas Central Heating Installation
LPG Boiler Installation
Gas Boiler Servicing / Repair
LPG Central Heating Installation
LPG Central Heating Servicing / Repair
Oil Central Heating Installation
Smart Thermostats
Emergency Central Heating Repair

Customer Reviews

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9.33 /10

Based on 34 reviews over the past 12 months

Quality of work

9.45

Reliability

9.32

Communication

8.85

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional and punctual service, frequently highlighting the engineers' politeness, efficiency, and tidy work. A small number of reviews mention issues with the timeliness of boiler repairs and the fairness of some charges.

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Reviews (349)

S
S L
7.33
Helpful
Posted 1 week ago
I had scheduled a full service for my gas boiler, but on the morning of the appointment, it started displaying a fault code. When the engineers arrived, I had to ask them to address the fault instead of proceeding with the service. They attempted to diagnose the issue, but unfortunately, they couldn't resolve it. The entire fault-checking process took around 30 to 40 minutes, and I ended up being charged for the full hour of the call-out, which seems a bit unfair to me. I guess it is what it is.
Verified reviewer
Job location: SP4
3.67
Disappointing service lately
Posted 07 October
I have used this firm for about 7 yrs and they have been fine. However, boiler failed shortly after last service and I have been waiting two weeks for it to be sorted. I am 76 and not very well. It is too long to wait. It's been awful boiling kettles and trying to keep warm. I know another lady in her eighties who has had similar problems and has had to go to live with her son while waiting. Not good enough. No updates. Too slow. Staffing problems? I would not use this firm again.
Verified reviewer
Job location: SP4
10
1st Class Service
Posted 19 August
Absolutely first class service. Would not hesitate to use this firm again.
Verified reviewer
Job location: BA12
10
Replacing gas hob with induction
Posted 15 August
Excellent service from SGS. Competitive quote, professional communication and quick and tidy install. Will certainly be using them again for future electrical and plumbing jobs
Verified reviewer
Job location: BA12
10
Fit ceiling fan
Posted 08 July
The engineer arrived promptly, he was extremely polite. He worked quickly and efficiently. We were completely satisfied with the work. I can't recommend SGS highly enough.
Verified reviewer
Job location: SP10
10
Bathroom tefit
Posted 02 July
Jeff and the team have done a fantastic job, very professional and friendly throughout. The new bathroom is amazing with the perfect finish. Thank you!
Verified reviewer
Job location: SP10

Photos

+60

Company Info

Owner

Mike Fone

Ltd Company

3 years on Checkatrade

VAT Registered

Cards AcceptedCommercial WorkDomestic WorkFree Estimates

SGS Heating and Electrical Ltd have been established for over 36 years and we are a reputable local company with over 27,000 satisfied customers.

We have a dedicated team of professional Engineers and Electricians covering the following services and solutions in the following areas:

Plumbing
Boilers (New installation or Servicing)
Heating Systems
Electrical (Full or partial rewires, testing and installations)
EV Chargers
Kitchens
Bathrooms

We also offer renewable technology installations including:

Solar PV and Battery Storage
Air source heat pumps

We are based in Salisbury and cover a 30 mile radius that covers parts of Wiltshire, Hampshire and Dorset and our workmanship comes with a 10 year guarantee on installations.