Service Plus Home Care Ltd
Farnham, Surrey
Checkatrade member since June 200420
Customer Reviews
Write a review9.47 /10
Based on 17 reviews over the past 12 months
Quality of work
9.41
Reliability
9.71
Communication
9
What customers are saying
AI-generated from customer reviews over last 24 months
Service Plus generally receives praise for their engineers' professionalism, politeness, and efficiency, with many customers highlighting prompt service and clear communication; a few customers have reported issues with the timeliness and effectiveness of repairs.
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Reviews (4500)
10 Had a new shower installed
Posted 13 July
excellent communication I was given a 2 hour window and was informed when they were in there way, they did a great job and left my bathroom clean and tidy, yes I would use againVerified reviewerJob location: SP910 Boiler service
Posted 02 July
Fantastic service, very friendly and helpful at every stage. Would highly recommendVerified reviewerJob location: GU128.33 Service Plus Annual Central Heating Boiler Service
Posted 23 June
For many years, we have had our house and contents insured through Saga and as part of this policy, Service Plus carried out an annual service on our central heating boiler. However, Saga increased their annual premium considerably so we looked elsewhere and also decided to organise our own boiler service independently. We had no hesitation in using Service Plus as they have always been very friendly, efficient and reliable in the past. They had started a new offer that day so I booked them immediately. Simon carried out a full service the next day for just £75. Top offer. Top bloke!Verified reviewerJob location: GU26Response from Service Plus Home Care Ltd
thanks so much for such a glowing review, glad we could help
4.67 Boiler Service
Posted 09 June
As part of insurance a boiler service is included. Central heating and hot water we’re working fine. During first visit engineer discovered gas leak and cut off boiler. After leaks repaired by gas board engineer returned and stated parts needed. Next visit fitted parts and showed working. Next day no hot water or central heating. Different engineer attended stated wrong wiring. After correcting heating and water working. 24 hours later no water or heating. Call Monday morning after no working and telephonist very unhelpful refers me to insurance company not interested in predicament. 13 days.Verified reviewerJob location: PO11Response from Service Plus Home Care Ltd
as much as we sympathised with the client issue and were in no way trying to avoid attending his breakdown we really needed him to call his insurance company as only they could allocate a job to us for him as he was their client we implore people to read their insurance companies terms and conditions when they sign up
10 Reconnect to Hive system.
Posted 07 May
The plumber is very knowledgable and fixed the problem quicklyVerified reviewerJob location: GU210 Boiler locked out.
Posted 14 April
After we'd been away for a week, we came back to find our boiler had locked itself out due to a blockage in the condensation pipe. Called out ServicePlus, visit arranged the same day and the problem was sorted. We were kept informed with calls ahead of the visit, advising arrival time, the engineer was super polite and got us back up and running in no time. Can't recommend enough.Verified reviewerJob location: GU9
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Company Info
Owner
Mr Matthew Brown
Ltd Company
21 years on Checkatrade
VAT Registered
Yes: 329457867
We are celebrating our 20th Anniversary of providing top customer service to the lovely people of Surrey, Bucks, Berkshire and Hampshire.
And as you can see from our feedback we take good customer service seriously.
We are a family run business and consider everyone who works with us and who uses our services as family.
We have a cracking team of engineers who are highly qualified and experienced in repairing all sorts of boilers and plumbing issues.
So please give us a call and consider your problem sorted.
:)
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Member since 2004
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