Service Plus Home Care Ltd
Farnham, Surrey
Checkatrade member since 200420
Customer Reviews
Write a review9.64 /10
Based on 20 reviews over the past 12 months
Quality of work
9.55
Reliability
9.8
Communication
8.9
What customers are saying
AI-generated from customer reviews over last 24 months
Service Plus receives high praise for their engineers' professionalism, politeness, and efficiency, with specific mentions of quick and effective problem-solving. While most customers are satisfied, there are some reports of repeated visits and misdiagnosed issues, causing inconvenience.
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Reviews (4497)
4.67 Boiler Service
Posted 1 week ago
As part of insurance a boiler service is included. Central heating and hot water we’re working fine. During first visit engineer discovered gas leak and cut off boiler. After leaks repaired by gas board engineer returned and stated parts needed. Next visit fitted parts and showed working. Next day no hot water or central heating. Different engineer attended stated wrong wiring. After correcting heating and water working. 24 hours later no water or heating. Call Monday morning after no working and telephonist very unhelpful refers me to insurance company not interested in predicament. 13 days.Verified reviewerJob location: PO1110 Reconnect to Hive system.
Posted 07 May
The plumber is very knowledgable and fixed the problem quicklyVerified reviewerJob location: GU2- AAnonymous
10 Boiler locked out.
Posted 14 April
After we'd been away for a week, we came back to find our boiler had locked itself out due to a blockage in the condensation pipe. Called out ServicePlus, visit arranged the same day and the problem was sorted. We were kept informed with calls ahead of the visit, advising arrival time, the engineer was super polite and got us back up and running in no time. Can't recommend enough.Verified reviewerJob location: GU9 10 Boiler Service
Posted 07 April
Excellent, professional, friendly service. Arrived on time, worked cleanly and tidily. Knowledgeable, efficient and informative. Will definitely use their services again.Verified reviewerJob location: GU1210 Boiler breakdown
Posted 06 April
Simon and Jack from Service plus came out on Friday to fix our heating problem. They arrived promptly and were very professional and knowledgeable throughout. They diagnosed and fixed the problem straight away. Amazing service, would highly recommend them.Verified reviewerJob location: GU99 Diverter Valve replacement
Posted 07 March
Job location: GU1Service Plus also came in November 2024 with Matt the boss attending. All very efficient and explained clearly what he was doing. This time a teammate arrived, at 20 yrs old he quickly assessed the problem explaining which part he needed to get. Very knowledgeable at young age again answering any questions I had and obviously enjoys his job. In all nice, friendly guys.
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Company Info
Owner
Mr Matthew Brown
Ltd Company
21 years on Checkatrade
VAT Registered
Yes: 329457867
We are celebrating our 20th Anniversary of providing top customer service to the lovely people of Surrey, Bucks, Berkshire and Hampshire.
And as you can see from our feedback we take good customer service seriously.
We are a family run business and consider everyone who works with us and who uses our services as family.
We have a cracking team of engineers who are highly qualified and experienced in repairing all sorts of boilers and plumbing issues.
So please give us a call and consider your problem sorted.
:)
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This trade passed up to 12 Checkatrade vetting checks
Member since 2004
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