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Service Plus Home Care Ltd

9.47/10

Farnham, Surrey

Checkatrade member since June 2004
20

Customer Reviews

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9.47 /10

Based on 17 reviews over the past 12 months

Quality of work

9.41

Reliability

9.71

Communication

9

What customers are saying

AI-generated from customer reviews over last 24 months

Service Plus generally receives praise for their engineers' professionalism, politeness, and efficiency, with many customers highlighting prompt service and clear communication; a few customers have reported issues with the timeliness and effectiveness of repairs.

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Reviews (4500)

  • 10

    Had a new shower installed

    Posted 13 July

    excellent communication I was given a 2 hour window and was informed when they were in there way, they did a great job and left my bathroom clean and tidy, yes I would use again
    Verified reviewer
    Job location: SP9
  • 10

    Boiler service

    Posted 02 July

    Fantastic service, very friendly and helpful at every stage. Would highly recommend
    Verified reviewer
    Job location: GU12
  • 8.33

    Service Plus Annual Central Heating Boiler Service

    Posted 23 June

    For many years, we have had our house and contents insured through Saga and as part of this policy, Service Plus carried out an annual service on our central heating boiler. However, Saga increased their annual premium considerably so we looked elsewhere and also decided to organise our own boiler service independently. We had no hesitation in using Service Plus as they have always been very friendly, efficient and reliable in the past. They had started a new offer that day so I booked them immediately. Simon carried out a full service the next day for just £75. Top offer. Top bloke!
    Verified reviewer
    Job location: GU26

    Response from Service Plus Home Care Ltd

    thanks so much for such a glowing review, glad we could help

  • 4.67

    Boiler Service

    Posted 09 June

    As part of insurance a boiler service is included. Central heating and hot water we’re working fine. During first visit engineer discovered gas leak and cut off boiler. After leaks repaired by gas board engineer returned and stated parts needed. Next visit fitted parts and showed working. Next day no hot water or central heating. Different engineer attended stated wrong wiring. After correcting heating and water working. 24 hours later no water or heating. Call Monday morning after no working and telephonist very unhelpful refers me to insurance company not interested in predicament. 13 days.
    Verified reviewer
    Job location: PO11

    Response from Service Plus Home Care Ltd

    as much as we sympathised with the client issue and were in no way trying to avoid attending his breakdown we really needed him to call his insurance company as only they could allocate a job to us for him as he was their client we implore people to read their insurance companies terms and conditions when they sign up

  • 10

    Reconnect to Hive system.

    Posted 07 May

    The plumber is very knowledgable and fixed the problem quickly
    Verified reviewer
    Job location: GU2
  • 10

    Boiler locked out.

    Posted 14 April

    After we'd been away for a week, we came back to find our boiler had locked itself out due to a blockage in the condensation pipe. Called out ServicePlus, visit arranged the same day and the problem was sorted. We were kept informed with calls ahead of the visit, advising arrival time, the engineer was super polite and got us back up and running in no time. Can't recommend enough.
    Verified reviewer
    Job location: GU9

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Company Info

Owner

Mr Matthew Brown

Ltd Company

21 years on Checkatrade

VAT Registered

Yes: 329457867

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

We are celebrating our 20th Anniversary of providing top customer service to the lovely people of Surrey, Bucks, Berkshire and Hampshire.

And as you can see from our feedback we take good customer service seriously.

We are a family run business and consider everyone who works with us and who uses our services as family.

We have a cracking team of engineers who are highly qualified and experienced in repairing all sorts of boilers and plumbing issues.

So please give us a call and consider your problem sorted.

:)

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2004

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