Sermac

Reviews (44)

• 10

  Locking mechanism repair

  Posted 24 February

  I can’t rate Sermac highly enough. Fantastic customer service and honest workmen. My garage door is old but I can’t quite afford a new one just yet. Russel and his team have been brilliant! I first called on them before Christmas when they fixed the cables to ensure my up/over door worked. I again called on them today to fix the locking mechanism - the team were there on time and took 10 mins to fix the problem so didn’t even charge me for their time. Not once have they tried to push a new sale but rest assured - when the time comes to get a new door they are the only ones I would to
  Verified reviewer
  Job location: NE16
• 10

  Garage up and over door, unable to open.

  Posted 06 February

  Within a short time of posting this job, Russel had arranged an inspection for the next morning. After the inspection, I had the quote for parts and labour within 1 hour and the repair was carried out the next morning ( but could have been carried out the same day if my garage hadn’t been in such a mess, which I cleared up for the next day). I had read reviews and quotes for similar repairs and I can say Russel’s quote was more than competitive. I can 100% recommend Sermac for their communication, quality of work, pricing and friendliness. A first class experience.
  Verified reviewer
  Job location: NE11
• 10

  Fixed the garage door so saved me replacing it

  Posted 12 November 2024

  Excellent customer service. Keen to save me unnecessary expense which was greatly appreciated.
  Verified reviewer
  Job location: NE16
• 10

  Replacing garage door.

  Posted 06 November 2024

  Excellent response to my telephone call about a damaged electric garage door. Rang after 5 one evening and were at house before 10 next day. Explained problem which could only be sorted by a new door. Dismantled old door. Gave quote to replace same day . Stressed need for new door quickly Supplied and installed fitted within a week. No hassle . Just got on with job and took old door away Highly recommended
  Verified reviewer
  Job location: NE20
• 10

  Got a electric garage door fitted

  Posted 08 October 2024

  Looks fantastic and Russell and the team were excellent from start to finish. Would highly recommend this company and they are a family based company and very trustworthy. 10/10
  Verified reviewer
  Job location: NE16
• 10

  Installation of new electric roller door to garage

  Posted 18 September 2024

  Great service and workmanship from start to finish. Same-day response to enquiry, with helpful information and advice, then kept us informed from order to installation. They did a great job installing the electrics and new door, with everything neatly finished off and tidied up. We are delighted with the results and would certainly recommend.
  Verified reviewer
  Job location: NE16