I can’t rate Sermac highly enough. Fantastic customer service and honest workmen. My garage door is old but I can’t quite afford a new one just yet. Russel and his team have been brilliant! I first called on them before Christmas when they fixed the cables to ensure my up/over door worked. I again called on them today to fix the locking mechanism - the team were there on time and took 10 mins to fix the problem so didn’t even charge me for their time. Not once have they tried to push a new sale but rest assured - when the time comes to get a new door they are the only ones I would to
Verified reviewer
Job location: NE16
10
Garage up and over door, unable to open.
Posted 06 February
Within a short time of posting this job, Russel had arranged an inspection for the next morning. After the inspection, I had the quote for parts and labour within 1 hour and the repair was carried out the next morning ( but could have been carried out the same day if my garage hadn’t been in such a mess, which I cleared up for the next day). I had read reviews and quotes for similar repairs and I can say Russel’s quote was more than competitive. I can 100% recommend Sermac for their communication, quality of work, pricing and friendliness. A first class experience.
Verified reviewer
Job location: NE11
10
Fixed the garage door so saved me replacing it
Posted 12 November 2024
Excellent customer service. Keen to save me unnecessary expense which was greatly appreciated.
Verified reviewer
Job location: NE16
10
Replacing garage door.
Posted 06 November 2024
Excellent response to my telephone call about a damaged electric garage door. Rang after 5 one evening and were at house before 10 next day. Explained problem which could only be sorted by a new door. Dismantled old door. Gave quote to replace same day . Stressed need for new door quickly Supplied and installed fitted within a week. No hassle . Just got on with job and took old door away Highly recommended
Verified reviewer
Job location: NE20
10
Got a electric garage door fitted
Posted 08 October 2024
Looks fantastic and Russell and the team were excellent from start to finish. Would highly recommend this company and they are a family based company and very trustworthy. 10/10
Verified reviewer
Job location: NE16
10
Installation of new electric roller door to garage
Posted 18 September 2024
Great service and workmanship from start to finish. Same-day response to enquiry, with helpful information and advice, then kept us informed from order to installation.
They did a great job installing the electrics and new door, with everything neatly finished off and tidied up. We are delighted with the results and would certainly recommend.