Security Services

Reviews (25)

• 9.25

  Repairing damage to gates caused by a previous contractors poor workmanship.

  Posted 29 April 2024

  Following an exceptionally poor experience from Stuart King of Southern Security Services. Security Services were excellent. They responded to my Check-a-trade enquiry within hours, booked an engineer to inspect our installation within days, and provided a very professional quote the same day. When undertaking the repairs, we were kept informed throughout, they were flexible in arrange the repairs, and the quality of the work was outstanding. Such a breath of fresh air, following the disasterous and shoddy workmanship from the previous contractor. I can thoroughly recommend Security Services.
  Verified reviewer
  Job location: GU4
• 10

  CCTV installation

  Posted 04 July 2022

  My requirements were simple. A system that made me feel safe and a company that gave excellent after installation service. This company has given me both. Andy came and fitted my system last Thursday. He was quick, tidy and methodical. He took the time to clearly explain how it worked and was very patient with all my inane questions. When I requested a couple of tweaks, he came out the next working day and sorted it. The system they recommended and installed was exactly what I asked for. This company is highly recommended.
  Verified reviewer
  Job location: SP10
• 10

  Repairing a broken wire

  Posted 01 April 2022

  The company were very efficient, someone came out very promptly and they were very helpful and knowledgable about what to do to resolve the problem.
  Verified reviewer
  Job location: RG27
• 10

  Annual check and battery change

  Posted 22 December 2021

  The company representative called to remind us of the work that needed to be carried out, he arrived promptly, completed the work very competently and left without causing any disruption which, considering one sensor was located behind the 8' Christmas tree, was much appreciated. Always very polite and professional.
  Verified reviewer
  Job location: RG27
• 1

  Didn't show up

  Posted 16 August 2021

  Was recommended by several different locals as local to Hook. I agreed a 12:30 slot for today. I received a phone call 50 mins later, saying he was on his way and would be here in 35 mins. Really disappointed, I think many of these companies act like you've got nothing better to do than wait for a quote. If you can't get it right at quoting stage, don't have much hope for the actual job. Location is 5 mins from Hook. Poor
  Verified reviewer
  Job location: RG27

  Response from Security Services

  Thank you for your comment. As a local company who prides itself on delivering high levels of service and customer satisfaction, we are very sorry that on this occasion we have fallen short. We always seek to give our existing customers the best of our attention and in doing so, on some occasions where there are technical issues, this results in appointments over-running. Unfortunately, this was one of those occasions. However, we should have contacted you sooner than we did to inform you of our delay, and we apologise for any inconvenience caused. If you wish to reconsider and give us another opportunity, then do contact us and we will be delighted to help you.

• 10

  Cctv

  Posted 30 April 2021

  They gained a full understanding of my requirements and the advice was very good The work and price was completed as agreed Very happy with the outcome
  Verified reviewer
  Job location: GU10