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Secure Alarms

9.87/10

Poole, Dorset

Checkatrade member since June 2011
10

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Website

Services

Burglar Alarm - Installation
CCTV - Installation
Call / Door Entry Systems
Security Solutions / Access Control
Fire Alarm Installation
Safes
Intercom Entry Systems
Biometric Security Systems
Security Assessment
Intruder Alarms
Security Barriers
Alarm Response
Emergency Alarms / Security Service
Burglar Alarm Servicing
Fire Alarm Servicing
Burglar Alarm - Supply & Installation
Burglar Alarm - Supply Only
CCTV - Supply & Installation
CCTV - Supply Only

Customer Reviews

Write a review

9.87 /10

Based on 5 reviews over the past 12 months

Quality of work

9.8

Reliability

Communication

9.8

Reviews (234)

10
Brilliant service
Posted 15 April
New alarm fitted. Amazing service. Clear instructions on managing and using the alarm Polite patient engineer
Verified reviewer
Job location: BH24
Response from Secure Alarms
Thank you for you lovely review, we are so glad you are happy with the service provided.
9.33
Customer service support
Posted 10 April
Issues with my WiFi router caused issues with my Secure Alarms system and the related App. Rob and Max have been exceptionally patient and understanding with my lack of technology knowledge for which I'm very grateful .
Verified reviewer
Job location: BH15
Response from Secure Alarms
Thank you for your kind comments, much appreciated.
10
Super efficient and great to deal with
Posted 09 April
Super efficient, clean and tidy work. Really helpful installer who went the extra mile. He was very clear in explaining how the alarm and app work. Would highly recommend this company.
Verified reviewer
Job location: BH23
Response from Secure Alarms
Thank you for your lovely comments, we will pass them on to the engineer, we look forward to a long working relationship with you.
10
Professional, friendly and polite
Posted 05 February
From original survey, quotation and installation the process was faultless. Des, Max and the other members of the team were knowledgeable and courteous. The installation went smoothly and there was little to no mess. We were given a clear explanation of the application and settings. Would throughly recommend Secure Alarms to anyone considering intruder alarms or cctv installations.
Verified reviewer
Job location: BH18
Response from Secure Alarms
Thank you Mr Small for your kind words, we are very pleased to hear how happy you are with our service and look forward to seeing you in a year for the maintenance visit. Your comments have been passed to all the team.
10
Professional work, tidy, a reasonable price and helpful Staff.
Posted 08 August 2025
Our old CCTV system stopped working. We had a good experience with Secure Alarms and our alarm system, so we asked them to install a new CCTV system for us as well. The price was good, and Sean and Asa (sorry about spelling) came round within 2 weeks and made an excellent, tidy job of it. Not only was the equipment and wiring neatly installed, but the explanation of how to operate it was very thorough. They dusted behind the shelves where the box was positioned, and re-tied the washing line that had to be moved for the ladders. They even swept some loose gravel off our front path. Recommended.
Verified reviewer
Job location: BH21
10
Installing new alarm
Posted 07 February 2025
Although they didn’t have the electric point (my fault)that was required they adapted and fitted the alarm without extra charge despite the fact they will need to return and place the unit on the wall as per spec.
Verified reviewer
Job location: BH16

Photos

+13

Company Info

Owner

Mr Des Allison

Ltd Company

15 years on Checkatrade

VAT Registered

Yes: 777221124

Domestic WorkCommercial WorkFree EstimatesCards Accepted24 Hour Call-out

SECURE ALARMS is the largest local family company in Dorset, established in 1979 and celebrating over 30 years in business. An award winning company.

Secure Alarms clients are assured of the highest standard of service and support from highly experienced staff and a company qualified to the highest national standards.

We are approved by the National Security Inspectorate (NSI) to the Nacoss Gold standard for Intruder, Access and CCTV standards. We are approved by the British Approvals for Fire Alarm Equipment (BAFE) and Kitemark licence. Quality assured to BS EN ISO 9001:2008.

Staff carry CSCS health & safety cards.

We are accredited by SAFE contractor meeting the highest Health & Safety standards as required by councils, authorities and major contractors.

We issue Part P electrical certificates where required to meet Electrical Safety set out in IEE Regulations 16th Edition.

Free survey and quotations are posted within 48 working hours of survey date.