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Scope Home Security Ltd

9.57/10

Longfield

Checkatrade member since October 2019
5

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Customer Reviews

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9.57 /10

Based on 29 reviews over the past 12 months

Quality of work

9.66

Reliability

9.45

Communication

9.64

What customers are saying

AI-generated from customer reviews over last 24 months

Scope Home Security generally receives praise for their efficient service, good communication, and professional workmanship, particularly regarding gate and alarm system installations and repairs; however, a few customers reported issues with uncompleted jobs, poor communication and punctuality.

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Reviews (158)

  • 10

    Reliable, friendly company

    Posted 11 July

    Great communication - replied promptly and clearly to my emails. Arrived on time and got the job done professionally and quickly. Polite and friendly. Would recommend and use again.
    Verified reviewer
    Job location: TN15
  • 10

    Alarm installation

    Posted 21 June

    From start to finish Scope were amazing. They are courteous, do what they say they will do, friendly, give advice and are competitive on price. I would not hesitate recommending them.
    Verified reviewer
    Job location: TN14

    Response from Scope Home Security Ltd

    Thank you so much Darrell really appreciate the feedback

  • 10

    Fantastic company would recommend highly

    Posted 01 June

    Fix our electric gate problem and very competitive
    Verified reviewer
    Job location: ME19
  • 10

    Job completed perfectly

    Posted 19 May

    Really good communication, quick turnaround. Great experience.
    Verified reviewer
    Job location: ME8
  • 10

    Fixing my alarm

    Posted 02 May

    Responsive, knowledgeable, honest, friendly, value for money
    Verified reviewer
    Job location: TN8
  • 6

    Reset a home security alarm

    Posted 07 April

    I bought a house and needed an alarm to be reset so I could use it plus rerouting one contact sensor. Charles was friendly and helpful, communication was good at first. However he didn't bring the correct equipment so failed to finish the job but took full payment. He sent a colleague a second time to finish the job however communication was poor on the day and had to ring and text to find out what time they were coming. Again couldn't finish the job has they had faulty equipment. Third appointment, my calls and text were completely ignored and they never finished the job but had full payment.
    Verified reviewer
    Job location: BR7

    Response from Scope Home Security Ltd

    Hi Anisha this job was last year, is that correct? why have you waited till now to give us a bad review? i was not aware this work was not completed. I have not received any calls or texts. please call me i promise to resolve any issues free of charge

Photos

New pillars, gates, gate automation and intercom installed
+42

Company Info

Owner

Mr Charlie Cope

Ltd Company

6 years on Checkatrade

VAT Registered

Yes: 400343851

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Hi

Scope Home Security specialize in access control and surveillance systems.


this includes:


  • gate automation,
  • intercoms,
  • entry systems,
  • cctv and alarms


we design build install and repair. all new installations come with long guarantees


Our expertise comes from being in the security industry for over 15 years.


We are a local family business who prides ourselves in our professionalism and being a bit different from our competitors.


All work is carried out to a very high standard with quality guarantees.


ALL QUOTES FOR NEW INSTALLATIONS ARE FREE, EXPERTS IN THE SECURITY INDUSTRY since 2010.


We also carry out:


  • All aspects of locksmith work
  • Security door installations and repairs
  • Emergency response service

If your locked out, we aim to get to you in less than 20 minutes.


SCOPE HOME SECURITY LTD take pride in every job we carry out, your security is our passion.


Security surveys are free


for more information, please call us or visit us at www.scopehomesecurity.co.uk







This trade passed up to 12 Checkatrade vetting checks

Member since 2019

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