Trade cover image

Ruby Dog Ltd

9.78/10

Richmond, Surrey

Checkatrade member since April 2024

Customer Reviews

Write a review

9.78 /10

Based on 42 reviews over the past 12 months

Quality of work

9.88

Reliability

9.8

Communication

9.87

What customers are saying

AI-generated from customer reviews over last 24 months

Ruby Dog Ltd receives high praise for their professionalism, efficiency, and quality workmanship, particularly in bifold and window repairs. One customer experienced a negative interaction regarding property damage and subsequent job abandonment; however, the majority of reviewers commend their prompt communication and reasonable pricing.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (54)

  • 8.67

    Good workman

    Posted 13 July

    Paul turned up really quickly to inspect the job and did a good job when he was here. He was easy to communicate with using whatsapp. The only problem was that the work was completed later than he had said - but this was apparently due to unexpected difficulty in ordering the glass.
    Verified reviewer
    Job location: TW12
  • 10

    Door needed adjustment as the locks were not working

    Posted 08 July

    Assessed the problem efficiently and indicated remedy. Work carried out smoothly and to a very high standard. Was kept informed of the progress and outcome. Bill was as stated and agreed. Happy to recommend.
    Verified reviewer
    Job location: TW15
  • 10

    Sliding aluminium doors needed new seals and re-alignment

    Posted 05 July

    Paul was fantastic. Proper tradesman, absolutely knew his stuff and (rightly) proud of his work. Couldn't recommend him more highly.
    Verified reviewer
    Job location: SW15
  • 10

    Replacing handle on bifolds

    Posted 05 July

    Great guy. To the point no nonsense . Secured door , got handle and came back to replace.
    Job location: KT7
  • 10

    Front door fix

    Posted 26 June

    I had a fantastic experience with Paul. He was incredibly professional and helpful throughout. The price was very reasonable, and his attention to detail was impressive. My front door had started to sag quite badly, and Paul went above and beyond to get it properly aligned again — even removing a nearby window to help adjust the frame. His dedication, skill, and problem-solving mindset really stood out. Highly recommended!
    Verified reviewer
    Job location: KT2
  • 1

    Two Window replacement

    Posted 20 June

    Started out great, came around, measured up and provided a quote. Agreed a date to install and arrived on date agreed, all seemed fine. He then attempted to park his van on the pavement outside house. He made a small error and scratched the side of his van down my front wall, damaging both the van and the wall. Rather than simply apologising, he became argumentative and confrontational advising it was my fault and if I didn't like it he would leave the job. Which he then did. So no windows and a damaged wall. All other reviews are positive so maybe he was just having a bad day.
    Verified reviewer
    Job location: KT12

Photos

Company Info

Owner

Mr Paul Purkis

Ltd Company

1 years on Checkatrade

VAT Registered

No

24 Hour Call-outDomestic WorkFree EstimatesInsurance Work UndertakenCards Accepted

We are based in Richmond Surrey TW10.


Ruby dog offers:


  • window
  • door
  • glass
  • conservatory repairs in UPVC
  • aluminum


We also offer emergency call out service in case of an insecure property 24hours.

Accreditations and awards

CITY & GUILDS
CITY & GUILDS

This trade passed up to 12 Checkatrade vetting checks

Member since 2024

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople