Ruby Dog Ltd
Richmond, Surrey
Checkatrade member since April 2024
Customer Reviews
Write a review9.78 /10
Based on 42 reviews over the past 12 months
Quality of work
9.88
Reliability
9.8
Communication
9.87
What customers are saying
AI-generated from customer reviews over last 24 months
Ruby Dog Ltd receives high praise for their professionalism, efficiency, and quality workmanship, particularly in bifold and window repairs. One customer experienced a negative interaction regarding property damage and subsequent job abandonment; however, the majority of reviewers commend their prompt communication and reasonable pricing.
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Reviews (54)
8.67 Good workman
Posted 13 July
Paul turned up really quickly to inspect the job and did a good job when he was here. He was easy to communicate with using whatsapp. The only problem was that the work was completed later than he had said - but this was apparently due to unexpected difficulty in ordering the glass.Verified reviewerJob location: TW1210 Door needed adjustment as the locks were not working
Posted 08 July
Assessed the problem efficiently and indicated remedy. Work carried out smoothly and to a very high standard. Was kept informed of the progress and outcome. Bill was as stated and agreed. Happy to recommend.Verified reviewerJob location: TW1510 Sliding aluminium doors needed new seals and re-alignment
Posted 05 July
Paul was fantastic. Proper tradesman, absolutely knew his stuff and (rightly) proud of his work. Couldn't recommend him more highly.Verified reviewerJob location: SW1510 Replacing handle on bifolds
Posted 05 July
Job location: KT7Great guy. To the point no nonsense . Secured door , got handle and came back to replace.10 Front door fix
Posted 26 June
I had a fantastic experience with Paul. He was incredibly professional and helpful throughout. The price was very reasonable, and his attention to detail was impressive. My front door had started to sag quite badly, and Paul went above and beyond to get it properly aligned again — even removing a nearby window to help adjust the frame. His dedication, skill, and problem-solving mindset really stood out. Highly recommended!Verified reviewerJob location: KT21 Two Window replacement
Posted 20 June
Started out great, came around, measured up and provided a quote. Agreed a date to install and arrived on date agreed, all seemed fine. He then attempted to park his van on the pavement outside house. He made a small error and scratched the side of his van down my front wall, damaging both the van and the wall. Rather than simply apologising, he became argumentative and confrontational advising it was my fault and if I didn't like it he would leave the job. Which he then did. So no windows and a damaged wall. All other reviews are positive so maybe he was just having a bad day.Verified reviewerJob location: KT12
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Company Info
Owner
Mr Paul Purkis
Ltd Company
1 years on Checkatrade
VAT Registered
No
We are based in Richmond Surrey TW10.
Ruby dog offers:
- window
- door
- glass
- conservatory repairs in UPVC
- aluminum
We also offer emergency call out service in case of an insecure property 24hours.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2024
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