ROOF FLOW UK LTD
Hook, Hampshire
Checkatrade member since 2023
Customer Reviews
Write a review9.24 /10
Based on 28 reviews over the past 12 months
Quality of work
9.26
Reliability
9.41
Communication
9
What customers are saying
AI-generated from customer reviews over last 24 months
Roof Flow Ltd receives praise for their prompt service, efficient work, and good communication, with customers frequently highlighting the team's friendliness and tidiness. However, some customers have reported issues with inconsistent communication, unreliability, and unfulfilled guarantees or paperwork.
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Reviews (131)
8.33 Repair felt and flashings of lower roof overlooking the back of the house
Posted 2 days ago
Mark was very good and understood the issues during his initial visit. When the work was being undertaken the two individuals doing the work began by not carrying out the agreed scope of the assignment. This may have been due to the fact that their English was limited. I intervened to ensure they did so and the work met our requirements. Mark also spotted broken concrete under tiles on the other side of the house. This was also repaired. The company offered a 15 year guarantee but I had to draft the documentation as the company did not provide one.Verified reviewerJob location: GL89.67 Replace felt and replace tiles
Posted 19 May
Jimmy Lee attended and examined the roof and found more damage then I though and showed me the damage and explained what was required. I agreed to the repairs and the workmen were hard working cleaned up before leaving the job each day. Throughout the job they kept us informed and showed us what they had done. Great company would recommend.Verified reviewerJob location: PL710 Leaking roof onto cavity wall, unstable chimney, old felt
Posted 04 May
Had a leak into the bedroom from above window due to concrete gutters, and very old felt. Chimney was also unstable. Mark Drove over 100 miles to see the roof the day I posted the work on Check-a-trade. Inspected roof, was very knowledgeable, and explained the issues to me thoroughly. Gave me options, and then got scaffolding up the next day, and worked over the bank holiday weekend to get the whole roof re-tiled, re-felted, chimney removed and the gutter replaced. Did a great job and at good speed too. Very happy with repair and with Marks communication and service.Verified reviewerJob location: BS2410 Install new flat roof
Posted 29 April
Job location: TQ9Mark and his company done a excellent job Of our flat roof on time and reasonable price highly recommend he.- AAnonymous
10 dormer window
Posted 29 April
Job location: SN12Roof flow did an excellent job with the window and honest about the state of our roof felt which needed desperately replacing they did an excellent job on this too and did it in very quick time too - AAnonymous
9 Repair to Extension
Posted 24 April
Job location: BS5Did a good job and provided some free advice.
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Company Info
Owner
Mr Mark Stevens
Ltd Company
2 years on Checkatrade
VAT Registered
No
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Roof Flow UK Limited is a family run business, based in Hook with over 35 years experience.
We do both Domestic and Commercial work - no job too small.
We specialise in the following:
- Roofing: Roof Repairs, New Roofs, Flat Roofs, Dry Ridge, Dry Verge, GRP Roofing, Ridge Tiles, Ridge Coating, Rubber Roofing.
- Chimneys: Chimney Cowlings & Chimneys.
- Fascia Soffits Guttering : Guttering Repairs, UPVC Guttering
We offer Free Estimates and advice so please give us a call for more information.
This trade passed up to 12 Checkatrade vetting checks
Member since 2023
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