RJW Gas & Heating Services

Reviews (255)

• G
  Gary H
  10

  Boiler Service

  Posted 11 March

  I recently had my boiler serviced by Rob at RJW Heating and was very pleased with the experience. He fitted me in super quick and arrived on time, was friendly and professional and explained everything clearly. He carried out the service and made sure the boiler was running safely and efficiently before leaving. Overall, it was a reliable and stress-free service. Highly recommended ⭐ ⭐ ⭐ ⭐ ⭐
  Verified reviewer
  Job location: ME16
• J
  Jasmine B
  10

  Boiler service

  Posted 18 February

  Great job. Arrived on time and super speedy service. Highly recommended.
  Verified reviewer
  Job location: ME8
• 10

  Professional and Efficient Boiler Service

  Posted 10 February

  Rob provided an excellent, efficient service and was professional throughout. I also really appreciate the annual boiler service reminders - it’s something that’s easy to forget. Wouldn’t hesitate to use him again and highly recommend.
  Verified reviewer
  Job location: ME7
• 10

  Gas boiler service.

  Posted 26 January

  Arrived on time and completed annual gas boiler service. Very knowledgeable and friendly.
  Verified reviewer
  Job location: ME3
• 10

  Excellent service!

  Posted 16 December 2025

  Excellent service, leak identified and new parts fitted. Highly recommended!
  Verified reviewer
  Job location: ME1
• 2

  Fault not fixed but still charged and no new diagnosis

  Posted 11 December 2025

  Rob did my annual boiler service £84 & quoted £385 to fix 2 faults. He said it was a 2 hour job, and despite invoice received suggested that he would drain down the system; he never did. He reported to be done in about an hour & was in a hurry to leave as he forgot to replace a panel meant to cover some exposed wires. He did not test properly as the fault (boiler pressure > 3 bar and PRV leak still remain. Rob has been very dismissive on the phone on the 2 occasions we contacted him regarding the existing fault; and has refused to return back to help diagnose why the fault still exist.
  Verified reviewer
  Job location: ME3

  Response from RJW Gas & Heating Services

  Thanks for the glowing review! It’s a shame it’s not truthful and reflective of what actually happened! As discussed, the system only needed draining if the TRV radiator valves was being changed, which you decided you didn’t want to do. You was charged 2 hours labour and I was at your property for 1 hour and 20 minutes. That is into the 2nd hour hence why you got charged for 2 hours. This is very simple business sense that “most” people understand. Unfortunately more work was required, which you was expecting me to do for free. I also do not tolerate rudeness hence why I refused to come back