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Richard Thomas Conservatories, Extensions & Windows

9.88/10

Christchurch, Dorset

Checkatrade member since July 2011
10

Customer Reviews

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9.88 /10

Based on 27 reviews over the past 12 months

Quality of work

9.85

Reliability

9.89

Communication

9.94

What customers are saying

AI-generated from customer reviews over last 24 months

Customers are delighted with Richard Thomas, consistently praising their high-quality workmanship and professional, friendly service. The company is highly recommended for its excellent project management and clear communication, ensuring projects are completed smoothly and on time.

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Reviews (862)

  • 10

    Good quality build

    Posted 2 days ago

    From my initial meeting with Ben Slater through to completion, I knew I had made the right decision to go with Richard Thomas to build my conservatory. The whole team were amazing, all very friendly, helpful and efficient, producing a high standard of work, all project managed by Kevin who was always at the end of the phone to answer any queries. Thank you Richard Thomas, I am absolutely delighted with my new conservatory 😀.
    Verified reviewer
    Job location: BH7
  • 10

    Replacement conservatory roof

    Posted 6 days ago

    We decided to replace our conservatory roof with a warm insulated . After obtaining three quotations and proposals we considered the best option was Richard Thomas. The completed project confirmed this decision was correct. The project was managed the effectively, starting and completing as planned with no delays , with all of the trades following on after each other. The product is excellent and the level of workmanship the highest. A special mention to Eryk and Callum who undertook the installation. They were so helpful, hardworking and are a credit to the company.
    Verified reviewer
    Job location: SO30

    Response from Richard Thomas Conservatories, Extensions & Windows

    Dear Mr Gale, Thank you so much for your review. Eryk and Callum are indeed a great team. It means a lot to the whole team here to receive such positive feedback from a happy customer! One again, many thanks and best regards, Jacquie

  • 9

    Very happy customer

    Posted 19 July

    All the staff from Richard Thomas Conservatories that we dealt with were very polite, respectful and a pleasure to work with. The job was relatively small, putting a glass lean-to alongside our kitchen incorporating some pre-existing structure, but was a bit awkward. The skilled men who worked on it were very effective regarding the tricky parts adapting to our minor alterations/requests with ease - the end result is great! We're very happy! The house is a little over 100 years old; the job took 2.5 days. We would recommend this company to our friends and family. Thanks to Richard Thomas.
    Verified reviewer
    Job location: BH24

    Response from Richard Thomas Conservatories, Extensions & Windows

    Hello Mr Ward, Thank you for taking the time to leave us such a great review. We're so happy that you're so pleased with your installation. Our team are all very proud of our workmanship and service, and your kind words are very much appreciated. Jacqui

  • 10

    Lock broken on previously fitted door

    Posted 04 July

    We bought our new front door in 2021, and last night—four years later—the lock broke. We called Richard Thomas at 8:30 a.m. this morning. Kevin was friendly, helpful, and immediately reassured us that the issue was covered under warranty. He came out right away, and by 9 a.m., everything had been replaced and was working perfectly. You really can’t ask for better customer service. We’re very happy customers!
    Verified reviewer
    Job location: BH23
  • 10

    Conservatory installation, and house painting.

    Posted 18 June

    Excellent service from start to finish, I couldn't ask for more. Trustworthy, reliable, good value and top class workmanship.
    Verified reviewer
    Job location: BH7

    Response from Richard Thomas Conservatories, Extensions & Windows

    Hello Mr. Burton, and thank you for your lovely review. All of the team here are very conscientious, hard working and friendly, and we're very pleased to know that you are so happy with the work and service. Very best wishes, Jacquie

  • 10

    Replace domestic french doors with bi-fold doors

    Posted 21 May

    Brilliant experience start to finish, quality product and great price !
    Verified reviewer
    Job location: BH23

    Response from Richard Thomas Conservatories, Extensions & Windows

    Thank you Mr Tatnall. We're so happy that you're so pleased with the work. It means so much to us to get such great and honest reviews. Very appreciative of you taking the time to leave this review. All the best, Jacquie

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Company Info

Owner

Mr Ben Slater

Ltd Company

14 years on Checkatrade

VAT Registered

Yes: 807425633

Domestic WorkCommercial WorkFree EstimatesCards Accepted

Richard Thomas Conservatories, Extensions & Windows are specialists in bespoke design and installation of conservatories & orangeries, glass extensions and porches. Professionals in the installation of Bi-Fold doors, windows and doors. We have proudly constructed hundreds of conservatories/extensions/orangeries in our local area over the past 10 years, using the same experienced installers and builders.

Richard Thomas Conservatories, Extensions & Windows are tried, tested and approved! Our offices are located in Christchurch and open 6 days a week, so we are readily available to provide the customer service required for a smooth and professional experience.


“Richard Thomas Conservatories, Extensions & Windows honour, respect and serve every customer with transparency, experience, competitive pricing, in depth product knowledge and dedicated customer service. We are an exceptional home improvement company with dedicated and attentive staff members who are committed to going the extra mile for our customers" Ben Slater, Director April 2016.

Accreditations and awards

QA National Warranties
QA National Warranties

This trade passed up to 12 Checkatrade vetting checks

Member since 2011

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