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Reviews

  • 10

    Absolutely Delighted

    Posted 28 September

    From start to finish, the service provided by Richard Thomas Conservatories was excellent. Every stage of the process from the initial consultation to the final finishing touches was handled with professionalism, attention to detail, and genuine care. The whole team were brilliant. The tradespeople were not only clearly experienced and skilled, but also friendly, polite, and respectful of our home. The whole project was handled efficiently. Communication was excellent throughout. If you're thinking about a conservatory, these are the people to call! Thank you again for a job well done!!!!
    Verified reviewer
    Job location: BH22

    Response from Richard Thomas Conservatories, Extensions & Windows

    Hello Mr Ridler, Thank you so much for your kind words. We're delighted that you're so pleased with your installation. It means so much to all of the team here to know that they're appreciated for all of their hard work. Best wishes, Jacquie

  • 10

    Good quality build

    Posted 28 July

    From my initial meeting with Ben Slater through to completion, I knew I had made the right decision to go with Richard Thomas to build my conservatory. The whole team were amazing, all very friendly, helpful and efficient, producing a high standard of work, all project managed by Kevin who was always at the end of the phone to answer any queries. Thank you Richard Thomas, I am absolutely delighted with my new conservatory 😀.
    Verified reviewer
    Job location: BH7
  • 10

    Replacement conservatory roof

    Posted 25 July

    We decided to replace our conservatory roof with a warm insulated . After obtaining three quotations and proposals we considered the best option was Richard Thomas. The completed project confirmed this decision was correct. The project was managed the effectively, starting and completing as planned with no delays , with all of the trades following on after each other. The product is excellent and the level of workmanship the highest. A special mention to Eryk and Callum who undertook the installation. They were so helpful, hardworking and are a credit to the company.
    Verified reviewer
    Job location: SO30

    Response from Richard Thomas Conservatories, Extensions & Windows

    Dear Mr Gale, Thank you so much for your review. Eryk and Callum are indeed a great team. It means a lot to the whole team here to receive such positive feedback from a happy customer! One again, many thanks and best regards, Jacquie

  • 9

    Very happy customer

    Posted 19 July

    All the staff from Richard Thomas Conservatories that we dealt with were very polite, respectful and a pleasure to work with. The job was relatively small, putting a glass lean-to alongside our kitchen incorporating some pre-existing structure, but was a bit awkward. The skilled men who worked on it were very effective regarding the tricky parts adapting to our minor alterations/requests with ease - the end result is great! We're very happy! The house is a little over 100 years old; the job took 2.5 days. We would recommend this company to our friends and family. Thanks to Richard Thomas.
    Verified reviewer
    Job location: BH24

    Response from Richard Thomas Conservatories, Extensions & Windows

    Hello Mr Ward, Thank you for taking the time to leave us such a great review. We're so happy that you're so pleased with your installation. Our team are all very proud of our workmanship and service, and your kind words are very much appreciated. Jacqui

  • 10

    Lock broken on previously fitted door

    Posted 04 July

    We bought our new front door in 2021, and last night—four years later—the lock broke. We called Richard Thomas at 8:30 a.m. this morning. Kevin was friendly, helpful, and immediately reassured us that the issue was covered under warranty. He came out right away, and by 9 a.m., everything had been replaced and was working perfectly. You really can’t ask for better customer service. We’re very happy customers!
    Verified reviewer
    Job location: BH23
  • 10

    Conservatory installation, and house painting.

    Posted 18 June

    Excellent service from start to finish, I couldn't ask for more. Trustworthy, reliable, good value and top class workmanship.
    Verified reviewer
    Job location: BH7

    Response from Richard Thomas Conservatories, Extensions & Windows

    Hello Mr. Burton, and thank you for your lovely review. All of the team here are very conscientious, hard working and friendly, and we're very pleased to know that you are so happy with the work and service. Very best wishes, Jacquie