Remote It Rescue Ltd
HIGH WYCOMBE
Checkatrade member since 2022
Services
- B2B IT Support
- Computer Maintenance
- Computer Repair
- Emergency IT and Consultancy Service
- Laptop Repairs
- PC Repairs
Customer Reviews
Write a review10 /10
Based on 12 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (20)
10 Set up new computer system.
Posted 25 February
Kyle helped us with the purchase of a new desktop computer for home. He came to our home and completed the set up and transfer from the old computer. He also recommended options for backing up the system and anti-virus software. I am moving out of the area, but I will continue to use him for any advice or repairs remotely. Kyle's communication style was excellent. He explained things well to me (I have limited computer knowledge) and to my husband (a computer programmer). I would highly recommend him.Verified reviewerJob location: RG1210 Sorted connecting WiFi and connected laptop/ipad to printer for and scanning printing and
Posted 13 February
Very happy - all went smoothly and will be recommending.Verified reviewerJob location: AL410 repair email on laptop
Posted 13 January
Rang Kyle and answered straight away. Repaired/rebuilt email accounts straight away. A fast efficient and helpful service. Strongly recommended. I would use again for future computer issues.Verified reviewerJob location: RG810 Restore elderly desktop computer, which had become slow to use, and unreliable
Posted 28 November 2024
From first telephone contact, nothing could have been better. Appointments made were kept, any changes to arrival time due traffic etc. were notified promptly, and were helpful. Because of the bad state of the computer, Kyle spread the work over three days, once about three hours, and the other two just over an hour each. Pricing was transparent throughout. the computer is working so much better now, and I am delighted. Highly recommended. Best wishes to Kyle, and company. JohnVerified reviewerJob location: SL610 Totally stuck with glitches in Microsoft parental logins
Posted 26 November 2024
Kyle was great. A really helpful and polite manner; very professional and knowledgeable whilst also bring friendly. He sorted out our issue with ease. So glad we found him. We would have been totally stuck!Verified reviewerJob location: GU210 Laptop Repair
Posted 11 November 2024
Kyle fixed a major problem with Windows 11 not updating correctly on my laptop, and as a bonus sorted out my home wireless printer network as well.Verified reviewerJob location: RG27
Photos
Company Info
Owner
Kyle Allard
Ltd Company
3 years on Checkatrade
VAT Registered
No
Local Support Any Technology Problem
We are available for home, workplace or farm visits and ready to help you with your technology problem!
Our Guarantee
We promise to take full ownership of your technical problem and rescue you! We are so confident that you will be delighted with our service that we offer a “no fix no fee” policy where we guarantee to resolve your problem!
Technical Fix Success Rate
95% of all technical issues logged with us are fixed in just one session.
Reviews & Examples of What We do
For an example on what we do please check out our Checkatrade gallery. Each client had their own set of technical challenges which we helped them to overcome. We actively encourage our clients to honestly review our services via Google Business and Checkatrade to spread the word!
Charges
Prior to rescuing you we will discuss your technical challenge and agree a price to resolve. Once you have been rescued we then bill you for the solution.
How does it work?
You submit the contact form or call us.
We then discuss your requirements and book an appointment around your availability.
Our Services
Computers
Support for Windows & Apple | Troubleshooting | Cleanup | Servicing | Security | Backup | Startup | Upgrade | Recovery | Management
Software
Troubleshooting | Installation | Update | Consultancy | Cloud Software | Microsoft Office Support | Licensing Management | Office 365 | Microsoft Cloud
Mobile Device
Apple iPad and iPhone | Android Phone and Tablets | Installation | Recovery | Upgrade | Troubleshooting | Management
Server
System Management | Migration to Cloud | Installation | Backup and Recovery | Troubleshooting
Communications and Security
Firewall and Network Security | Switches | Wireless Networks | Troubleshooting | Installation
Business Systems
Data Management Systems | Business Email | Customer Management Systems | Staff Management Systems | Project Management Systems
IT Consultancy
Help and Advice | Planning | Asset Tracking | Asset Management | Licensing Management
Printers and Scanning
Troubleshooting | Maintenance | Setup | Management
Online Accounts and Security
Account Unlocking | Security Assessment | Hacker Recovery
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The Remote IT Rescue Story
Remote IT Rescue is the brainchild of its Founder Kyle Allard.
In 1997 Kyle used his first computer and became obsessed with understanding its features. This obsession led to Kyle gaining his diploma in computing in 2010 and then him professionally supporting users with their IT issues.
Over the next decade Kyle then went on to build the core foundations for Remote IT Rescue which focused on providing onsite and remote IT support for his local clients helping them to overcome their technical challenges by taking ownership and implementing efficient solutions.
Outside of work Kyle enjoys cooking with his wife, travelling and training his dog!
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2022
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Public Liability Insurance
Director checks