Redfern Heat Pumps Ltd

Reviews (176)

• 10

  Excellent professional service by a caring company

  Posted 1 day ago

  Great installation and follow up service carried professionally and with care.
  Verified reviewer
  Job location: PL2
• 9

  Profesional and reactive

  Posted 2 days ago

  Redfern were great when i moved to my new home last year. Did a fantastic job removing old boilers and replacing with a far superior system. Would highly recommend. Came into their own when a problem arose recently and Mark the owner arrived within the hour. Great service.
  Job location: PL5
• 10

  Excellent job - Boiler & Flue replacement👏🏼😊

  Posted 3 days ago

  Brilliant job! Made a complex job look easy. Replaced our old boiler and fitted an 8 metre flue through a void in our ceiling. I had 4 firms to look at the job but Mark was the most professional and inspired confidence in me to choose Redfurn, with a competitive quote as well. Mark and Will were diligent took care to minimise dust by laying plastic walkways and hoovering regularly. Very pleased wouldn’t hesitate to recommend them.😊
  Verified reviewer
  Job location: PL1
• 10

  Highly recommend Redfern. Brilliant service.

  Posted 23 January

  Redfern responded quickly, gave us options and was transparent with prices, we chose a Worcester Bosch which was then installed efficiently and professionally by Mark. He went through instructions, gave us the warranties and even helped download the app! Cannot be more pleased with service. Highly recommend! We will engage for yearly servicing now. Very impressed.
  
  Verified reviewer
  Job location: PL4
• 10

  Great service- empathetic to my situation

  Posted 21 January

  I had an excellent experience with Redfern, very understanding and fitted me into a very tight schedule just before Christmas. They even fixed an issue I was having with my sink free of charge. Overall very satisfied with their service.
  Verified reviewer
  Job location: PL13
• K
  Kate B
  10

  New boiler and other plumbing issues dealt with

  Posted 20 January

  Excellent communication from start to finish. I had a new boiler installed and there were a couple of other problems I requested to be remedied. I was quoted a reasonable price for the job. Some unexpected problems arose during the completion of the work but what impressed me the most was Mark and Andy’s persistence and patience to sort it out. I was impressed that they seemed to prioritise customer satisfaction and prided themselves on doing a good job. Both were very personable and explained what they were doing and discussed any issues that arose. Very pleased with their service
  Verified reviewer
  Job location: PL5