Redfern Heat Pumps Ltd
Plymouth
Checkatrade member since July 2023
Accepts Checkatrade Pay
We guarantee the work for up to £1,000 for 12 months. T&Cs apply
Services
- Air Source Heat Pump Installation - ASHP
- Gas Boiler Installation
- LPG Boiler Installation
- Gas Boiler Servicing / Repair
- Emergency Central Heating Repair
- Air Source Heat Pump Servicing / Repair - ASHP
- Gas Central Heating Installation
- Gas Cooker Installation
Customer Reviews
Write a review9.83 /10
Based on 82 reviews over the past 12 months
Quality of work
9.83
Reliability
9.82
Communication
9.84
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this company as professional, friendly, and efficient, often praising the excellent communication and quick response times. The engineers are frequently commended for their high-quality, tidy work on boiler and heat pump installations.
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Reviews (150)
10 Awesome company
Posted 6 days ago
Andy came for the annual service and mentioned that our gas boiler was leaking and at risk. The company managed to install a new boiler of my choice the very next day. Tony came and worked nonstop from 9:30 a.m. until around 6:00 p.m. Now our house is warm and safe again. I’ve lived here for four years, and I’ve never seen a company manage to get the job done so quickly. I appreciate it. ArianaVerified reviewerJob location: PL1Response from Redfern Heat Pumps Ltd
Hi Ariana, Thank you so much for your review, it really means a lot to us! It’s been our pleasure. Thanks, Mark.
- JJoe S
10 Boiler service
Posted 31 October
Quick to communicate. Good friendly engineerVerified reviewerJob location: TQ12 - GGrzegorz K
10 Service/ repair
Posted 29 October
Very good serviceVerified reviewerJob location: PL6 - SScott L
10 Fault finding and replacement parts in boiler, replacement shower and internal water pressure valve
Posted 23 October
Fantastic service throughout the process, very friendly and professional engineer.Verified reviewerJob location: PL7 10 ASHP design and install - great job!
Posted 22 October
From the initial introduction to the full commissioning of a new ashp for underfloor heating and balanced cold and hot water supply, Redfern had a great team that provided bespoke heat loss evaluation which in this property had a mix of new and old building materials therefore wouldn't have been easy. The team were efficient and professional. The property is fairly complex but didn't phase the team who promptly installed the system, overcoming any hurdles with ease. Definitely the team to use if you want a thoughtout and we'll designed installation for maximum efficiency. Highly recommended.!Verified reviewerJob location: PL1110 Highly recommend
Posted 20 October
What a great team to work with, from Mark visiting to quote for the job, Jennie in the office coordinating everything and Tony, the engineer onsite, doing the work. Brilliant… a great experience and would highly recommend.Verified reviewerJob location: TQ7
Photos
Company Info
Owner
Mr. Mark Redfern
Ltd Company
2 years on Checkatrade
VAT Registered
Yes: GB444878942
Welcome to Redfern Heat Pumps — specialists in low-carbon, energy-efficient heating solutions for modern homes.
At Redfern Heat Pumps, we focus on the future of home heating.
Our core expertise lies in the design, installation, and maintenance of air source and ground source heat pump systems, helping homeowners reduce energy bills and cut carbon emissions without compromising on comfort.
We’re passionate about helping our customers transition to more sustainable heating — whether it’s a full heat pump installation or upgrading an existing system. Our tailored approach ensures every system is perfectly matched to your home and lifestyle.
Our services include:
- Air Source and Ground Source Heat Pump installation
- Heat pump servicing, diagnostics, and repairs
- System design and energy-efficiency consultation
- Boiler installation, servicing, and repairs
- Heating system upgrades and hybrid solutions
While heat pumps are at the heart of what we do, we also provide expert boiler services for customers who want the best of both worlds or need dependable backup heating.
We pride ourselves on:
- Clear, honest advice with no pushy sales
- Neat, professional installations
- Reliable aftercare and maintenance
- Fully qualified, certified engineers
Choose Redfern Heat Pumps for smarter, cleaner, and more efficient home heating. Get in touch today to find out how we can help.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2023
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