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Redfern Heat Pumps Ltd

9.8/10

Plymouth

Checkatrade member since July 2023

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

Services

  • Air Conditioning Installation
  • Air Conditioning Repair
  • Air Conditioning Servicing
  • Emergency Air Conditioning Service

Customer Reviews

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9.8 /10

Based on 69 reviews over the past 12 months

Quality of work

9.81

Reliability

9.78

Communication

9.81

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this trade for their rapid and efficient service, often highlighting their ability to handle urgent jobs at short notice. Reviewers also frequently commend the team's professionalism, excellent communication, and high-quality workmanship.

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Reviews (188)

  • Lee T
    9.67

    New boiler

    Posted 3 days ago

    Excellent service and fitted us in next day, which was great given our boiler was broken
    Verified reviewer
    Job location: PL9
  • 10

    Exceptional service.

    Posted 4 days ago

    Exceptional, efficient and courteous service, as always. Their knowledge of heat pumps is Impeccable.
    Job location: PL13
  • Natasha P
    10

    boiler replacement

    Posted 4 days ago

    communication was great , everything ran smoothly, had boiler installed within a couple days of quote. Can't remember the guys name that fitted it but he was really nice and explained everything. 100% happy
    Verified reviewer
    Job location: PL2
  • 10

    Excellent professional and efficient service.

    Posted 09 March

    New boiler fitted in an apartment that required a tricky flue fit in a ceiling void. Mark had a ‘can do” attitude and the new boiler and flue was fitted before other companies had even come to price the job up.
    Job location: PL1
  • 10

    Speedy, responsive, quality work

    Posted 05 March

    Excellent communications, speed and job well done
    Verified reviewer
    Job location: TQ7
  • Neil M
    9.67

    Heat pump install

    Posted 27 February

    Excellent service great commu
    Verified reviewer
    Job location: PL2

Photos

Company Info

Owner

Mr. Mark Redfern

Ltd Company

3 years on Checkatrade

VAT Registered

Yes: GB444878942

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Redfern Heat Pumps are heating and hot water specialists serving customers in Devon and Cornwall.


With a background in Gas and Oil heating systems, we have now also made the transition renewable heating solutions which allows us to help a variety of customers both domestic and commercial.


With a passion for renewable technology, we can help with the transition from a fossil fuel heating system to something more environmentally friendly and energy efficient.


The government is currently offering a Boiler upgrade scheme grant towards heat pump installations and they are not subject to vat, so customers can save big!


Redfern Heat Pumps can offer a full design, installation and ongoing service and support package, giving our customers piece of mind that help is close at hand if needed.


We are fully MCS accredited which means all of our installations are designed and installed to industry standards and we can guide customers through the grant application process.


We understand that heat pumps may not the right option for some properties or customers which is why we apply the same energy efficiency principles to our Gas and Oil installations to ensure our customers systems are running as cleanly and efficiently as possible.


Some of the other services we provide are, ground and air source heat pump servicing and repairs, heat pump remedial work, gas and oil boiler servicing and repairs and Underfloor heating installation.


With help from our training providers and suppliers, Redfern Heat Pumps is committed to keeping up to date with the latest industry and manufacturer standards and technologies, ensuring all of our engineers are fully trained and qualified in the field they are working.


We work with the top brands in the industry to ensure sure the best quality installations and value for money for our customers.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since July 2023

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  • Proof of address

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  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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