Reactive Gas, Heating and Plumbing Services Limited

Reviews (315)

• 10

  Powerflush

  Posted 1 day ago

  Jake sorted out the issue with the radiators and did a thorough job of doing a powerflush of the system. Happy with the results. Would happily recommend him.
  Verified reviewer
  Job location: PE7
• 1.67

  Avoid this company

  Posted 4 days ago

  If I was asked to give a star rating, I would give this company zero stars. My daughter organised the visit because of an unpleasant smell in my bathroom. Two days later someone replaced the pipe from the back of the toilet down to the drain. After he left, there was a puddle of water under the pipe to the cistern and my kitchen tap was leaking at the rate of 1ltr every 10 minutes. I have a water meter. They came back to fix the two leaks but said I needed a new kitchen tap. I complained by email and the boss, Carl, said he would come out the next day to put right the mistakes. He didn't.
  Verified reviewer
  Job location: LE4

  Response from Reactive Gas, Heating and Plumbing Services Limited

  Hello Judith, Thank you for your review. After speaking with you directly, we were satisfied the original issue — the unpleasant smell — was successfully resolved after two other companies had been unable to fix it. When you later reported leaks, we returned and rectified both. The kitchen tap was found to be faulty due to wear, which was explained on site. During our conversation, you confirmed you were happy with the outcome and that both engineers had clearly explained the work carried out. Kind regards, Carl

• C
  Charis R
  10

  Very helpful and reasonably priced

  Posted 06 February

  I was really happy with the work carried out as promised and was done to a good standard, the price was as quoted and done within the hour. Wouldn't hesitate to recommend or use again if needed.
  Verified reviewer
  Job location: NN10
• 10

  Boiler service

  Posted 06 February

  Luke was very friendly and efficient
  Verified reviewer
  Job location: PE10
• 10

  Toilet repair

  Posted 05 February

  Luke Excellent service and communication. Very happy with how the work was completed. A very good overall experience.
  Job location: LE15
• 10

  Excellent service and honesty

  Posted 29 January

  I can truly say I received excellent service from Reactive Services today for my plumbing jobs. Great value and honesty from Luke throughout, so I would not hesitate to recommend their services.
  Verified reviewer
  Job location: NN3