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RCB Plumbing Ltd

9.84/10

Sutton

Checkatrade member since October 2011
10

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

Services

  • Gas Boiler Servicing / Repair
  • Air Source Heat Pump Servicing / Repair - ASHP
  • Smart Thermostats
  • Gas Central Heating Servicing / Repair
  • Gas Safety Checks - CP12
  • Gas Central Heating Installation
  • Emergency Central Heating Repair
  • Gas Boiler Installation

Customer Reviews

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9.84 /10

Based on 69 reviews over the past 12 months

Quality of work

9.81

Reliability

9.86

Communication

9.86

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their professionalism, excellent communication, and reliability. Reviewers frequently highlight the team's friendly service, punctuality, and tidy workmanship on jobs ranging from boiler services to full installations.

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Reviews (489)

  • Jon C
    10

    Leak from washing machine drain

    Posted 5 days ago

    Can’t recommend this company enough, quick easy booking, was kept up to date on arrival times work carried out and very friendly staff. 5*
    Verified reviewer
    Job location: SW20

    Response from RCB Plumbing Ltd

    Thank you for the great review — really appreciate it. Glad you found the booking process straightforward and that communication around arrival times was clear. That’s something we take seriously, as it makes the whole experience smoother for customers. Good to hear the issue with the washing machine drain was sorted quickly as well. Thanks again for the recommendation, and if you need anything in the future, we’re here to help.

  • 10

    Great fast and reliable service

    Posted 6 days ago

    I was unlucky to have not one but 2 leaks in my flat, one from the toilet and one from the hot water pump - all in a week. However, I was lucky to find Ricky and Matt who solved the issues quickly - no hassle. Thank you. Definitely recommend. 👍🙌
    Job location: CR4

    Response from RCB Plumbing Ltd

    Hi Katy, Thanks for taking the time to leave this review — really appreciated. Sounds like you had a rough week with those leaks, but glad we could step in quickly and get everything sorted without any hassle. That’s exactly what we aim for, especially when multiple issues come up at once. I’ll pass your comments on to Matt as well — he’ll be pleased to hear it. Thanks again for the recommendation, and if you ever need us in the future, we’re here to help.

  • 10

    Boiler service

    Posted 12 March

    Very happy with my boiler service.
    Verified reviewer
    Job location: CR0

    Response from RCB Plumbing Ltd

    Hi Karen, Thank you for your review — much appreciated. Glad to hear you were happy with your boiler service. Keeping things simple, reliable, and done properly is exactly what we aim for every time. If you need anything going forward, feel free to get in touch.

  • 10

    Knowledgeable And Efficient

    Posted 11 March

    RCB Plumbing installed a new gas boiler into my property, and replaced a faulty radiator, and installed a new thermostat which came with the boiler. The 3 engineers were prompt to arrive and completed the installation in one day. They are very knowledgeable, and worked hard during the day. They explained matters very clearly, and the work has been carried out to a high standard. They cleared up afterwards very well.
    Verified reviewer
    Job location: SW16

    Response from RCB Plumbing Ltd

    Hi Gillian, Thank you for such a detailed review — it’s really appreciated. Great to hear you were happy with the full installation and that everything was completed in a single day as planned. We put a big focus on keeping jobs organised, working efficiently, and making sure everything is explained clearly throughout. I’ll pass your comments on to the team as well — they’ll be pleased to hear their work and effort has been recognised. Thanks again for choosing us, and if you need anything going forward, we’re always here to help.

  • 10

    Professional Service

    Posted 11 March

    Came and serviced my boiler. Competitive price, came on time,knowledgeable and friendly. Also, checked my underfloor heating with infrared camera at no extra cost and discovered a cold patch. Would recommend and will be using them again .
    Verified reviewer
    Job location: CR3

    Response from RCB Plumbing Ltd

    Hi Rodney, Really appreciate you taking the time to leave this review — thank you. Glad you were happy with the service and that everything was carried out on time and to a good standard. The infrared check on the underfloor heating is something we like to include where we can — it helps spot issues early before they turn into bigger problems. Good to hear we picked up that cold patch for you, and I’m pleased you found the whole experience straightforward. Look forward to helping you again in the future.

  • 10

    Great company

    Posted 09 March

    A fantastic company to work with. I made a phone call to report a problem they came around the next day .they talked me through the problem with the boiler it was not worth fixing so i when for a new boiler. Very happy with them I would definitely recommend them to friends and neighbours. Many thanks to Ricky .
    Job location: CR0

    Response from RCB Plumbing Ltd

    Hi Mark, Thank you for taking the time to leave such a great review — it’s really appreciated. I’m glad we could get out to you quickly and help you make the right call on the boiler. Sometimes a replacement is the more sensible long-term option, and it’s important to be upfront about that rather than push a short-term fix. Delighted to hear you were happy with the service, and thanks as well for recommending us — that means a lot. If you ever need anything in the future, you know where we are.

Photos

Company Info

Owner

Mr Ricky Ball

Ltd Company

15 years on Checkatrade

VAT Registered

Yes: GB360353617

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

RCB Plumbing Ltd – Heating Specialists & Premium Bathroom Installations


Trusted by homeowners across Sutton with consistent 10/10 Checkatrade reviews, RCB Plumbing Ltd specialises in boiler servicing, repairs, energy-efficient heating installations, and selected plumbing work across Sutton, Carshalton, Epsom, and surrounding areas of Surrey and South London.


We know how frustrating it is dealing with unreliable trades — that’s why we focus on clear communication, turning up on time, and doing the job properly first time.


We keep your heating system reliable, efficient, and problem-free all year round.


When things go wrong, we act fast — offering same-day response, clear upfront pricing, and Gas Safe engineers you can trust.


As Vaillant and Worcester Bosch accredited installers, we carry out manufacturer-approved servicing and installations — protecting your warranty and maximising system performance.


RCB Heating

• Boiler servicing, diagnostics & repairs

• Boiler installations & replacements

• Smart thermostat installation (Hive, Nest, Tado)

• Landlord gas safety certificates

• Heat pump servicing & maintenance

• Powerflushing & system optimisation

• Radiator upgrades & system improvements

• General plumbing repairs & fault finding


Richard Charles Bathrooms – Premium Bathroom Installations


Alongside our heating work, we deliver high-end bathroom installations through our dedicated division, Richard Charles Bathrooms.


• Full bathroom design, supply & installation

• Wet room installations

• Level access conversions

• Bespoke upgrades & refurbishments

• Plumbing alterations & layout changes

• Fully managed, high-spec installations


Why Choose RCB Plumbing Ltd

• Heating-led specialists with a dedicated bathroom installation division

• Same-day response available

• Clear, upfront pricing — no hidden costs

• Gas Safe registered & manufacturer-accredited installers

• Live engineer tracking & clear communication

• Digital certification & fast turnaround

• Fully insured & guaranteed work

• Free, no-obligation estimates

• All work backed by a clear guarantee for complete peace of mind

• RCB Heat Club — priority support, 24/7 cover & extended warranties


Regular servicing keeps your boiler efficient, safe, and within warranty — while reducing the risk of unexpected breakdowns.


Whether you need a reliable heating engineer, plumbing repair, or are planning a premium bathroom upgrade, RCB Plumbing Ltd delivers a professional, no-hassle service from start to finish.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since October 2011

Individual checks

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  • County court judgement

  • Open source media

Business checks

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  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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