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RCB Plumbing Ltd

9.9/10

Sutton

Checkatrade member since October 2011
10

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

Services

  • Air Conditioning Installation
  • Air Conditioning Servicing

Customer Reviews

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9.9 /10

Based on 74 reviews over the past 12 months

Quality of work

9.88

Reliability

9.91

Communication

9.92

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professionalism, excellent communication, and high-quality, tidy work, often describing the team as polite and efficient. A small number of reviews mention minor scheduling adjustments, but overall feedback on the service is overwhelmingly positive.

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Reviews (513)

  • 10

    Reliable and Professional

    Posted 1 day ago

    As always, they arrived on time and the annual service of our heat pump and water unit was completed professionally and with respect to our property.
    Verified reviewer
    Job location: RH1
  • 10

    Highly recommended

    Posted 2 days ago

    The team from RCB were helpful, efficient and very quickly diagnosed and repaired our boiler.
    Job location: SW12
  • 10

    Efficient, pleasant and very good value company

    Posted 05 August

    The company was very helpful in every way. A quick response to my request for a quote for Air Con and the work also carried out very quickly. The team doing the work were extremely efficient and pleasant and I would thoroughly recommend this company. Their quote was also the best I had.
    Verified reviewer
    Job location: KT22

    Response from RCB Plumbing Ltd

    Thank you so much, Carolyn, for your fantastic 10/10 review. We're delighted to hear you were happy with your new air conditioning installation and that our team provided a quick, efficient and friendly service from your initial enquiry right through to completion. It's great to know you felt we offered excellent value and that you'd recommend us to others. Thank you for choosing RCB Plumbing Ltd – Heating & Cooling Specialists. We really appreciate your kind words and hope you enjoy your new air conditioning for many years to come. – Ricky & The RCB Team

  • 10

    Highly recommend

    Posted 30 July

    RCB supplied and installed air conditioning to 2 bedrooms in my house. They were reliable, polite, communicated well and installed the units professionally and cleared up after themselves. Would 100% recommend to friends (and have done already). They showed me how to use the remote and unit before leaving, and followed up to make sure I was happy. Really nice and knowledgeable people. Really happy with the work.
    Verified reviewer
    Job location: KT20

    Response from RCB Plumbing Ltd

    We're delighted to hear you were happy with your new air conditioning installation and the service you received from start to finish. We pride ourselves on clear communication, professional workmanship and making sure every customer is confident using their new system before we leave, so it's great to know that stood out. Thank you for recommending us to your friends already—that really means a lot to our family business. We hope you enjoy your new air conditioning for many years to come, and we look forward to helping you with servicing and maintenance in the future.

  • 10

    First Class Company

    Posted 27 July

    I give 5* rating to Matt and Jay who were punctual, polite and professional in carrying out the necessary work to correct the heating problem in my home. From start to finish the work went seamlessly. Highly recommend.
    Verified reviewer
    Job location: RH1

    Response from RCB Plumbing Ltd

    Thank you so much, Anne. We're delighted to hear Matt and Jay provided the professional, punctual and friendly service we pride ourselves on. It's great to know your heating issue was resolved smoothly from start to finish, and we'll be sure to pass your kind comments on to them. Thank you for choosing RCB Plumbing Ltd – Heating & Cooling Specialists. We really appreciate your recommendation and look forward to helping you again in the future. – Ricky & The RCB Team

  • 10

    Helpful, friendly, great price!

    Posted 26 July

    A risk to my boiler was identified after a few checks, and was really helpful in explaining the situation and next steps. Really helpful in booking next appointment and has left my boiler in good shape and all signed off as safe! Friendly engineers and really polite. Good price too.
    Job location: KT18

    Response from RCB Plumbing Ltd

    Thank you, Natalie, for your fantastic 10/10 review. We're really pleased we could identify the issue with your boiler, explain everything clearly and leave the system safe for you. We always believe in taking the time to talk customers through the problem and the available options, so it's great to hear you found the team friendly, helpful and professional. Thank you for choosing RCB Plumbing Ltd – Heating & Cooling Specialists. We really appreciate your recommendation and look forward to helping you with your boiler servicing and heating needs in the future. – Ricky & The RCB Team

Photos

Company Info

Owner

Mr Ricky Ball

Ltd Company

15 years on Checkatrade

VAT Registered

Yes: GB360353617

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

RCB Plumbing Ltd – Heating & Cooling Specialists

Based at our office in Sutton, RCB Plumbing Ltd provides professional boiler, heating and air conditioning services throughout Sutton, Carshalton, Cheam, Epsom, Banstead, Surrey and the surrounding areas of South London.


With hundreds of verified 10/10 Checkatrade reviews, we're trusted by homeowners, landlords and local businesses for reliable, high-quality workmanship and outstanding customer service.


Our specialist services include boiler servicing, boiler repairs, boiler installations, air conditioning servicing, air conditioning repairs, air conditioning installations, heat pump servicing and maintenance, together with Landlord Gas Safety Certificates (CP12s), smart thermostat installations and heating system upgrades.


Whether your boiler has broken down, your air conditioning isn't cooling, you're looking to install a new high-efficiency heating or cooling system, or you simply require an annual service, our experienced engineers provide honest advice, expert workmanship and clear communication from start to finish.


As Vaillant and Worcester Bosch Accredited Installers, we carry out manufacturer-approved boiler installations and servicing.


We also install, service and repair high-quality domestic and commercial air conditioning systems, helping our customers stay comfortable all year round with efficient cooling in the summer and economical heating during the winter.


Our Services

• Boiler servicing, repairs & fault diagnosis

• Boiler installations & replacements

• Air conditioning installations

• Air conditioning servicing & maintenance

• Air conditioning repairs & fault finding

• Heat pump servicing & maintenance

• Landlord Gas Safety Certificates (CP12)

• Smart thermostat installation (Hive, Nest & Tado)

• Power flushing & heating system optimisation

• Radiator replacements & heating upgrades

• General plumbing repairs & maintenance


RCB Heat Club & Cooling Club


To help customers protect their heating and cooling systems all year round, we offer our RCB Heat Club and RCB Cooling Club membership plans.


Our care plans include annual servicing, priority booking, discounted call-out rates, exclusive savings on future repairs and installations, digital service records, automatic service reminders and ongoing support from our experienced engineers.


Regular maintenance helps improve efficiency, extend the lifespan of your system and reduce the likelihood of unexpected breakdowns.


Whether you have a boiler, air conditioning system or both, our care plans are designed to provide complete peace of mind.


Why Choose RCB Plumbing Ltd?

• Office based in Sutton with local engineers covering Surrey & South London

• Family-run Heating & Cooling Specialists

• Gas Safe Registered engineers

• Vaillant & Worcester Bosch Accredited Installers

• Qualified air conditioning specialists

• Same-day appointments available where possible

• Clear, upfront pricing with no hidden costs

• Live engineer tracking and appointment updates

• Digital certificates and paperwork emailed directly to you

• Fully insured with guaranteed workmanship

• Free, no-obligation quotations

• Over 500 verified online customer reviews


At RCB Plumbing Ltd, we believe great service starts with clear communication, punctuality and doing the job properly the first time.


From annual boiler servicing and emergency boiler repairs to complete air conditioning installations, heat pump servicing and ongoing care plans, you can rely on our experienced team to deliver a professional, friendly and hassle-free service every time.


RCB Plumbing Ltd – Heating & Cooling Specialists. Keeping homes and businesses comfortable all year round.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since October 2011

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  • County court judgement

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