R B Poolman Plumbing & Heating
Melksham, Wiltshire
Checkatrade member since April 201310
Customer Reviews
Write a review9.65 /10
Based on 82 reviews over the past 12 months
Quality of work
9.64
Reliability
9.7
Communication
9.77
What customers are saying
AI-generated from customer reviews over last 24 months
Most customers describe this company as professional, reliable, and efficient, frequently praising the politeness and skill of their engineers. A small number of reviewers reported issues with rushed workmanship, scheduling, and last-minute changes to pricing.
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Reviews (1223)
10 How you run a company
Posted 4 days ago
Job location: SN12British Gas had me upset but Helen at RB Poolman, calmed me, confirmed what I thought, then came a solution. In two days I met the owner, he was everything I could hope for. His personality and standards are written into his company and staff. The fitters craftsmanship was impressive, he was a pleasure to have in my home. Throughout my journey I have been cared for, treated well, I am now a loyal customer and would always recommend this company. I surround myself with high standard companies. Life is to short for poor treatment and abuse. British Gas is the lowest in all, areas. I'm happy 😊10 Professional service
Posted 29 July
Professional serviceVerified reviewerJob location: SN139 A very good level of service and customer care.
Posted 25 July
We had some issues with our boiler. We sent an email to Poolmans on the Thursday evening and we had a response first thing on the Friday morning. By chance, they had an Engineer in our area that day and arranged for him to make a call. In our experience, Poolmans have been an extremely good service provider and we would reccomend them unreservedly.Verified reviewerJob location: BA1110 Recommended to us We recommend to others
Posted 25 July
In the the three years we’ve lived in Wiltshire Two of those with a Poolman Platinum Service Plan. Excellent Service in all matters so far. Routine Servicing, one case of repair , and one radiator replace (upgrade)Verified reviewerJob location: SN119.33 Quick and professional
Posted 25 July
Job location: SN11Quick professional good quality of work i would highly recommend10 Very helpful and professional people.
Posted 24 July
Very helpful didn't rush to explain things to me. Very quick to call back if we left a message. Staff Very polite and helpful. No problem to call In to discuss any queries before starting the job. Fitters very happy and skilled at their job. Very clean and tidy.Verified reviewerJob location: BA11
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Company Info
Owner
Mr Ryan Poolman
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 117419717
R B Poolman plumbing & Heating engineers are a growing business. Established in 2008 the company has gained more and more customers each year and in doing so have a growing number of staff all trained to the highest standard.
We always provide a first class service, we aim to complete all work in a way to suit you and at a competitive rate.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2013
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