Rayleigh Glass, Windows and Conservatories Ltd

Reviews (126)

• 10

  New windows and doors installed

  Posted 24 April

  A great experience with Rayleigh Glass after a personal recommendation. We had all windows and doors replaced. From the very point of contact Matthew and the team were so professional but friendly and communication was great. The guys that came to install the new windows and doors were fantastic! Super professional, on time each day and tidied up before they left every night. Super efficient service and will be using again for our bifold doors. Thank you for a great service
  Job location: IG9
• 10

  Hinge and Frame replacement

  Posted 27 November 2024

  The guys at Rayleigh glass were great. Replaced a couple of hinges and a window panel with a blown seal. Two fitter arrived and were done very quick, fantastic job and made an effort to tidy up around themselves. Really please and couldnt recommend them highly enough!!
  Job location: SS9
• 10

  Fitting of new bi-fold doors and lanterns.

  Posted 23 August 2024

  The latest in a long line of orders with Rayleigh Glass. They have done all my windows and doors and now the extension...all without a single issue. Fantastic service from start to end with new bi-fold doors and lanterns. Measuring, designing, and building were all done really fast and efficiently. The installation was quick, and the fitters were brilliant, friendly, and very tidy. Superb. Thank you
  Verified reviewer
  Job location: SS5
• 4.5

  Worthless guarantee

  Posted 26 April 2024

  8 triple-glazed windows fitted. 1 developed a defect - an internal crack. Expected this in good faith to be covered by the 10 Yr guarantee, but turns out this guarantee is almost worthless. The only example Rayleigh Glass could give me of a defect that would be covered is a failing with the sealing. I think it would have been a courtesy to at least send somebody around to have a look at the defect in the affected window. We went with Rayleigh Glass because we thought they were a trustworthy local business. Don't feel they're trustworthy now, at least not after they have your money.
  Verified reviewer
  Job location: SS6

  Response from Rayleigh Glass, Windows and Conservatories Ltd

  Glass breakage is an exclusion shown in our terms and conditions, perhaps this wasn't properly explained however it is shown in our guarantee. We offer a cost priced replacement in this situation but this doesn't seem to have satisfied this customer

• 9.75

  Take down an old conservatory and build a new one on the existing foundations and low level walls.

  Posted 26 January 2024

  After meeting 5 different companies who offered me a price for the works, I chose to use Rayleigh Glass: Their rep, Ken, was the most knowledgeable of the reps that I saw. This was one of the deciding factors on why I chose Rayleigh Glass. Whilst not the cheapest, they were very close to other estimates received, and I felt that it I would be getting works of a better quality. Their men were all very polite, and worked in a very professional manner. The works were all carried out on time, and after rectifying some small snags, the new conservatory was finished to my complete satisfaction.
  Verified reviewer
  Job location: SS6
• 10

  Full house window and door replacement

  Posted 18 January 2024

  Amazing team and would highly recommend. Very friendly, helpful and competent team. Really considered and courteous who were a pleasure to have in the house. The work was completed on time and to a very high standard. Please do reach out to get a quote and hopefully this review will help others looking to replace their windows or doors.
  Verified reviewer
  Job location: SS9