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Rapid Response Plumbing & Heating

9.68/10

London

Checkatrade member since December 2023

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Website

Services

Gas Central Heating Servicing / Repair
Gas Boiler Servicing / Repair
Emergency Central Heating Repair
Smart Thermostats
Air Source Heat Pump Installation - ASHP
Air Source Heat Pump Servicing / Repair - ASHP

Customer Reviews

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9.68 /10

Based on 26 reviews over the past 12 months

Quality of work

9.69

Reliability

9.73

Communication

9.71

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its rapid response, professionalism, and the high quality of its work on boiler repairs and installations. A small number of reviewers mentioned experiencing issues with after-sales communication.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (430)

C
Cameron L
9.67
Boiler service
Posted 5 days ago
GP was very friendly and helpful, did the job with minimum fuss. Highly recommended.
Verified reviewer
Job location: N15
R
Rachel B
10
Amazing work by GP
Posted 03 November
GP from Rapid Response Plumbing & Heating did an amazing job. He responded to our urgent request to remove and reinstall a radiator, arriving within a few hours of us contacting him, and carried out the work unbelievably quickly and to a great standard. He was also very friendly and reassuring. On top of this, he spotted a gas leak as soon as he entered the property and was fantastic in helping us sort the issue and putting the other residents of the block at ease. I will definitely be booking him again for future work and would recommend him to anyone!
Verified reviewer
Job location: N4
V
Vijay
9.67
Boiler Replacement
Posted 01 November
Boiler replacement. Chad contacted me straightaway and was patient until I decided whom I wanted to appoint. Rapid Response carefully explained what the work would involve, how long it would take and what would need to be switched off and on. The work was committed to the very next day, which was appreciated. The engineer went about the Worcester boiler replacement diligently, was polite and efficient. And where a part could not be installed (bottom outside cover plate) it was explained why and that it did not affect the boiler workings. I would use Rapid Response again.
Verified reviewer
Job location: IG5
D
Damian C
10
Quick and easy recommeded
Posted 29 October
As the name suggests the response was rapid and the job was done well.
Verified reviewer
Job location: SW1V
10
Honest, Fast and Professional Service
Posted 28 October
Our boiler broke down, and Rapid Response Plumbing and Heating were fantastic from start to finish. Chad replied quickly to my WhatsApp messages and was refreshingly honest—rather than rushing to replace the boiler, he first suggested a repair to save costs, which showed real integrity. He provided a clear quote, helped us find the best price, and arranged installation within days. GP, who did the work, was brilliant, efficient, and explained everything clearly. Thank you both for your honesty, speed, and professionalism—highly recommended!
Verified reviewer
Job location: IG1
D
Daniel F
10
Smart thermostat installation
Posted 12 October
Chad is wonderful! Successfully installed Tado thermostats. Very responsive, flexible and cooperative. Really tries to help you out. Would highly recommend
Verified reviewer
Job location: N5

Photos

+130

Company Info

Owner

Mr Chandan Singh

Ltd Company

2 years on Checkatrade

VAT Registered

24 Hour Call-outCards AcceptedCommercial WorkDomestic WorkFree EstimatesInsurance Work Undertaken

Welcome to Rapid Response Plumbing and Heating - your trusted experts for all your plumbing and heating needs in London and surrounding areas.

With over 30 years of combined experience, our team of fully Gas Safe qualified engineers is dedicated to providing high-quality services with a rapid response. Whether you're facing a plumbing emergency, need heating repairs, boiler services, and require gas engineering services, we have the expertise to meet your needs.

We appreciate the idea of people working in your home can seem daunting, but promise that whatever work we undertake, you will not be aware that we have been there. That's why we offer a friendly service and will provide you with professional advice, excellent customer service, we are competitively priced and will aim to beat any genuine like for like quote.

We offer:

Free Quotations
Emergency Call Out
12 years manufacturer's warranty on Vaillant, Worcester boilers, and other brands with long-term satisfaction

We can be found on the GAS SAFE REGISTER and part of the Worcester Bosch Group as well as being fully insured. We plan jobs well to give you a clear sense of how long it is going to take and how much it will cost, so that you stay in control.