Homeowner

Review a tradeHomeowner advice centreFind your expertSaved trades

Trades

Join CheckatradeAdvice centreLog in to member's area
Leave a reviewDownload app
Trade cover image
Trade profile image

See all photos

Rapid Response Drain Care Ltd

9.79/10

Spennymoor

Checkatrade member since September 2013
10

Request a quote
Website

Services

  • CCTV Surveys for Drains
  • Sewage Pump Installation
  • Septic Tank Installation
  • Drain Relining
  • Blocked Drains
  • Septic Tank Repair
  • Drain Repair
  • 24 Hour Drain Clearance
  • Waste Water Treatment Plant Installations
  • Drain Installation
  • Septic Tank Emptying
  • Emergency Drain / Sewer Clearance Service
  • Sewage Pump Maintenance
  • Drainage Investigation
  • Soakaway Clearance

Customer Reviews

Write a review

9.79 /10

Based on 34 reviews over the past 12 months

Quality of work

9.82

Reliability

9.74

Communication

9.82

What customers are saying

AI-generated from customer reviews over last 24 months

This company is highly recommended by customers for its exceptionally fast response times and professional service. Reviewers frequently comment on the politeness of the staff and the high quality of their work, from unblocking drains to completing repairs.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (401)

  • 10

    Excellent company

    Posted 20 January

    Great service from start to finish. I got quotations from several companies, not only did they significantly undercut their competitors they were professional and reassuring throughout. When completing the work, they attended punctually and did an excellent job. Would highly recommend and will use again without hesitation should I require any further work on the drains.
    Verified reviewer
    Job location: NE12

    Response from Rapid Response Drain Care Ltd

    Hi Chris, Thank you so much for the excellent review from all the team at Rapid Response Drain Care! We strive to provide a professional, friendly service at a competitive price, its reassuring that our customers are experiencing this! Thanks again for taking the time to send us such positive feedback!

  • Barry C
    10

    Relining of main drain pipe beneath my driveway

    Posted 19 January

    The Rapid Response team were all very profesional from the point of discussing my issue to undertaking the job itelf, which involved cctv inspection of my drain pipe, identifying cracks, then relining of the damaged pipe.
    Verified reviewer
    Job location: NE30

    Response from Rapid Response Drain Care Ltd

    Hi Barry, Thank you so much for taking the time to write a positive review for us, its great to know that we are keeping our customers happy!

  • Gill C
    10

    Very satisfied

    Posted 16 January

    Very prompt and efficient service. throughout. Polite and accommodating.
    Job location: NE26

    Response from Rapid Response Drain Care Ltd

    Hi Gill, Thankyou for your positive review, we really appreciate you taking the time to post this, its always good to hear we are keeping our customers happy!

  • Vladislavs T
    10

    Blocked drain (manhole)

    Posted 14 January

    Received a call shortly after posting the job ad, an engineer arrived within 90 mins of the job which was fantastic. Our manhole drain was really really blocked up, the engineer was very professional and super polite, work was completed to a great standard. Really satisfied with the outcome.
    Job location: SR8

    Response from Rapid Response Drain Care Ltd

    Hi Vladislavs, Great to hear you are happy with the service, we really appreciate you taking the time to let us know. Thank you from all the team at Rapid Response Drain Care !

  • 10

    drain clean

    Posted 09 January

    were very effeciant did a very good job
    Verified reviewer
    Job location: NE28

    Response from Rapid Response Drain Care Ltd

    Hi Susan, Thank you so much for taking the time to post us a positive review, we really appreciate it. It's always good to know we are keeping our customers happy!

  • Ryan B
    10

    Job well done.

    Posted 05 January

    Andy was very professional and sorted my drain blockage with no fuss. My dishwasher now works with no fault codes and the sinks drains much quicker.
    Job location: TS27

Photos

+14

Company Info

Owner

Mr Graham Mercer

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 1080053

24 Hour Call-outCards AcceptedCommercial WorkDomestic WorkFree Estimates

A blocked drain is never pleasant but Rapid Response Drain Care Ltd can prevent it becoming a nightmare.

With full coverage of the North East 24 hours a day, seven days a week, every day of the year.

Rapid Response Drain Care Ltd is trained and qualified in all aspects of drain problems and how to solve them.

*COVERING PLUNGER CLEARANCE,Which can often be the simplest solution for commercial and domestic problems.

*DRAIN ROD CLEARANCE,FOR FULL DRAIN CLEARANCE.

*CCTV DRAIN SURVEYS,Which locate and identify the problem quickly.

*WATER JETTING,With high pressure water jets that efficiently unblock the problem.

Rapid Response Drain Care Ltd is a new and exciting drain clearing company. Our fully trained, experienced and qualified engineers will provide an excellent service at a fair price unlike some of the larger drainage companies out there.

Our companies equipment and tools are brand new and are of the highest specification in the industry.

This trade passed up to 12 Checkatrade vetting checks

Member since September 2013

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople