Rapid Response Drain Care Ltd
Spennymoor
Checkatrade member since 201310
Customer Reviews
Write a review9.71 /10
Based on 36 reviews over the past 12 months
Quality of work
9.8
Reliability
9.71
Communication
9.68
What customers are saying
AI-generated from customer reviews over last 24 months
Rapid Response Drain Care Ltd receives high praise for their quick response times, efficient service, and professional, friendly staff. Customers appreciate the thorough diagnostics, clear communication, and tidy work, although one customer reported an issue regarding unnecessary pipework replacement advice.
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Reviews (381)
- AAnonymous
10 Installation of a new gully
Posted 05 June
We contacted Rapid Response Drain Care Ltd following a visit to my parent’s house by Northumbrian Water. We needed a new gully to be installed due to a kitchen waste pipe emptying into the wrong drain. Prior to work beginning, I needed Rapid Response to contact Northumbrian Water regarding the works, and Graham was very accommodating in doing so, explaining what was required. When it came to the works itself, the lads who did the job were very friendly and professional, working non-stop and leaving the site as tidy as when they arrived. I’d have no hesitation in recommending Rapid ResponseVerified reviewerJob location: NE9 - AAnonymous
10 Sewer drainage blockage cleared and problem identified
Posted 30 April
Job location: TS18I had a call from this company almost as soon as I’d submitted. I wanted to get a couple of quotes at least and once I had one from another company and understood their timeline for visit I returned to Rapid Response who could attend that day, complete the job with additional identification of the problem at a far cheaper price. I’ve since had their invoice to pay along with a full report and quote for remedial work. Exceptionally efficient! - AAnonymous
9.33 unblocking drains and identifying further problems
Posted 24 April
good prompt serviceVerified reviewerJob location: NE5 10 Toilet drain unblock
Posted 21 April
Fast and fair, great serviceVerified reviewerJob location: TS2410 Excellent communication and quality work! Thank you very much.
Posted 20 April
My experience with them was excellent, I liked the communication from the start, good listening and effective responses. They have got the experience and the confidence to approach any problems, unlike other people looking for easy jobs. I also liked the fact that they sent me a full diagnostic report with the findings, including pictures from CCTV and site work; this transparency is valuable. They made decision-making very simple and easy; I had no doubts about the issue or the work needed, and I was well informed of the cost. I would strongly recommend them to anyone. Thank you.Verified reviewerJob location: TS4- AAnonymous
8 Relining drain..
Posted 10 April
They turned up on time, did a good job after explaining the procedure and left the site tidyVerified reviewerJob location: NE22
Photos
Company Info
Owner
Mr Graham Mercer
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 1080053
A blocked drain is never pleasant but Rapid Response Drain Care Ltd can prevent it becoming a nightmare.
With full coverage of the North East 24 hours a day, seven days a week, every day of the year.
Rapid Response Drain Care Ltd is trained and qualified in all aspects of drain problems and how to solve them.
*COVERING PLUNGER CLEARANCE,Which can often be the simplest solution for commercial and domestic problems.
*DRAIN ROD CLEARANCE,FOR FULL DRAIN CLEARANCE.
*CCTV DRAIN SURVEYS,Which locate and identify the problem quickly.
*WATER JETTING,With high pressure water jets that efficiently unblock the problem.
Rapid Response Drain Care Ltd is a new and exciting drain clearing company. Our fully trained, experienced and qualified engineers will provide an excellent service at a fair price unlike some of the larger drainage companies out there.
Our companies equipment and tools are brand new and are of the highest specification in the industry.
This trade passed up to 12 Checkatrade vetting checks
Member since 2013
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