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Rapid Response Drain Care Ltd

9.85/10

Spennymoor

Checkatrade member since September 2013
10

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Website

Services

  • CCTV Surveys for Drains
  • Sewage Pump Installation
  • Septic Tank Installation
  • Drain Relining
  • Blocked Drains
  • Septic Tank Repair
  • Drain Repair
  • 24 Hour Drain Clearance
  • Waste Water Treatment Plant Installations
  • Drain Installation
  • Septic Tank Emptying
  • Emergency Drain / Sewer Clearance Service
  • Sewage Pump Maintenance
  • Drainage Investigation
  • Soakaway Clearance

Customer Reviews

Write a review

9.85 /10

Based on 41 reviews over the past 12 months

Quality of work

9.85

Reliability

9.8

Communication

9.88

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its rapid and efficient service, with many highlighting the team's professionalism and politeness. Reviewers frequently mention same-day callouts, clear communication, and how well staff resolve drainage issues.

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Reviews (411)

  • Peter S
    10

    Blocked Outside Drain

    Posted 2 days ago

    I had a blocked outside drain that overflowed when the washer emptied. On arriving, the engineer quickly determined that the pipework from the drain didn't connect to my inspection chamber, but via a separate route route. From then he went on to clear the blockage from the drain side and clear any mess that had been made. Drain now working well. Would certainly recommend for both speed of service, excellent communication and efficient, friendly staff.
    Verified reviewer
    Job location: DL3
  • 10

    Professional and punctual

    Posted 2 days ago

    I got in touch with Rapid Response on a Sunday night. The job wasn't an emergency but I had just noticed an issue so addressed it. They got back to me immediately saying they could get someone out the next day. The engineer turned up in the morning and resolved the issue. I was then sent an in-depth report of the works carried out with photos and further recommended works if desired. I couldn't have asked more from them.
    Job location: NE4
  • Sean K
    10

    Fast, efficient, polite

    Posted 4 days ago

    Fast, efficient, polite
    Job location: NE29
  • Chris L
    10

    Same day professional service

    Posted 13 March

    Came same day, professional job cleared up blocked drain and tidied up all mess. Would recommend
    Job location: NE2
  • Emma M
    10

    Blocked run off drain

    Posted 10 March

    They were quick to respond and booked for a time convenient for myself. Was personable and finished the job quickly resolving the issue.
    Verified reviewer
    Job location: NE25
  • Jamie E
    10

    Blocked Drains

    Posted 09 March

    Kept me informed, and made sure the job was done right
    Job location: TS3

Photos

+14

Company Info

Owner

Mr Graham Mercer

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 1080053

24 Hour Call-outCards AcceptedCommercial WorkDomestic WorkFree Estimates

A blocked drain is never pleasant but Rapid Response Drain Care Ltd can prevent it becoming a nightmare.

With full coverage of the North East 24 hours a day, seven days a week, every day of the year.

Rapid Response Drain Care Ltd is trained and qualified in all aspects of drain problems and how to solve them.

*COVERING PLUNGER CLEARANCE,Which can often be the simplest solution for commercial and domestic problems.

*DRAIN ROD CLEARANCE,FOR FULL DRAIN CLEARANCE.

*CCTV DRAIN SURVEYS,Which locate and identify the problem quickly.

*WATER JETTING,With high pressure water jets that efficiently unblock the problem.

Rapid Response Drain Care Ltd is a new and exciting drain clearing company. Our fully trained, experienced and qualified engineers will provide an excellent service at a fair price unlike some of the larger drainage companies out there.

Our companies equipment and tools are brand new and are of the highest specification in the industry.

This trade passed up to 12 Checkatrade vetting checks

Member since September 2013

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