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Rapid Response Drain Care Ltd

9.99/10

Spennymoor

Checkatrade member since September 2013
10

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Website

Services

  • CCTV Surveys for Drains
  • Sewage Pump Installation
  • Septic Tank Installation
  • Drain Relining
  • Blocked Drains
  • Septic Tank Repair
  • Drain Repair
  • 24 Hour Drain Clearance
  • Waste Water Treatment Plant Installations
  • Drain Installation
  • Septic Tank Emptying
  • Emergency Drain / Sewer Clearance Service
  • Sewage Pump Maintenance
  • Drainage Investigation
  • Soakaway Clearance

Customer Reviews

Write a review

9.99 /10

Based on 34 reviews over the past 12 months

Quality of work

9.97

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its rapid and efficient service, with many highlighting the team's professionalism and politeness. Reviewers frequently mention same-day callouts, clear communication, and how well staff resolve drainage issues.

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Reviews (414)

  • 10

    Interested and informative.

    Posted 23 April

    These were the ONLY company that responded. Great service.
    Verified reviewer
    Job location: TS15

    Response from Rapid Response Drain Care Ltd

    Hi Don, Just a quick note to say thankyou for taking the time to post us your positive feedback. We really appreciate it!

  • Michelle M
    10

    Blocked shower drainage

    Posted 15 April

    Quick response, come out same day , fixed the problem , very informative will definitely use this company again
    Verified reviewer
    Job location: TS3

    Response from Rapid Response Drain Care Ltd

    Hi Michelle, Thank you from the whole team at Rapid Response Drain Care for post us some great feedback!

  • Vicky W
    10

    Great

    Posted 31 March

    Brilliant service. Quoted on phone and that was price I paid. Informative and professional. Recommend 💯
    Job location: NE7

    Response from Rapid Response Drain Care Ltd

    Thank you Vicky!

  • Peter S
    10

    Blocked Outside Drain

    Posted 19 March

    I had a blocked outside drain that overflowed when the washer emptied. On arriving, the engineer quickly determined that the pipework from the drain didn't connect to my inspection chamber, but via a separate route route. From then he went on to clear the blockage from the drain side and clear any mess that had been made. Drain now working well. Would certainly recommend for both speed of service, excellent communication and efficient, friendly staff.
    Verified reviewer
    Job location: DL3

    Response from Rapid Response Drain Care Ltd

    Hi Peter, It's always lovely to hear such great feedback from our customers, we really appreciate you taking the time to post this.

  • 10

    Professional and punctual

    Posted 19 March

    I got in touch with Rapid Response on a Sunday night. The job wasn't an emergency but I had just noticed an issue so addressed it. They got back to me immediately saying they could get someone out the next day. The engineer turned up in the morning and resolved the issue. I was then sent an in-depth report of the works carried out with photos and further recommended works if desired. I couldn't have asked more from them.
    Job location: NE4

    Response from Rapid Response Drain Care Ltd

    Hi Harry, Just wanted to let you know that we appreciate you taking the time to send us your feedback!, Its always a great boost to hear when we are keeping our customers happy! Thanks again from the whole team at Rapid response Drain Care Limited!

  • Sean K
    10

    Fast, efficient, polite

    Posted 17 March

    Fast, efficient, polite
    Job location: NE29

Photos

+14

Company Info

Owner

Mr Graham Mercer

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 1080053

24 Hour Call-outCards AcceptedCommercial WorkDomestic WorkFree Estimates

A blocked drain is never pleasant but Rapid Response Drain Care Ltd can prevent it becoming a nightmare.

With full coverage of the North East 24 hours a day, seven days a week, every day of the year.

Rapid Response Drain Care Ltd is trained and qualified in all aspects of drain problems and how to solve them.

*COVERING PLUNGER CLEARANCE,Which can often be the simplest solution for commercial and domestic problems.

*DRAIN ROD CLEARANCE,FOR FULL DRAIN CLEARANCE.

*CCTV DRAIN SURVEYS,Which locate and identify the problem quickly.

*WATER JETTING,With high pressure water jets that efficiently unblock the problem.

Rapid Response Drain Care Ltd is a new and exciting drain clearing company. Our fully trained, experienced and qualified engineers will provide an excellent service at a fair price unlike some of the larger drainage companies out there.

Our companies equipment and tools are brand new and are of the highest specification in the industry.

This trade passed up to 12 Checkatrade vetting checks

Member since September 2013

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  • County court judgement

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