Reviews

  • Peter M
    10

    Assess and replace two gullies.

    Posted 5 days ago

    An engineer was out within hours to assess the job, it was found that I needed two new gullies. They were back within a few days to do the job. The lads who came to do the job were very polite and efficient, they didn’t stop from start to finish. The block paving had to be lifted and they put that back to how it was and left the whole area spotless. To cap it off the girls on the phone were so helpful and friendly. Couldn’t recommend highly enough.
    Verified reviewer
    Job location: TS17
  • 10

    Great service

    Posted 19 July

    Very quick response and fixed the problem.
    Verified reviewer
    Job location: TS25
  • 10

    Outside drain unblocking, ended up being a blockage in the manhole.

    Posted 17 July

    Andy was fab, got the job done quickly. Very quick response from the company and were out within a few hours. would definitely recommed
    Verified reviewer
    Job location: DL3
  • 10

    Very rapid and excellent

    Posted 15 July

    As in the company name, they were rapid and were able to come out same day. Sorted the blocked drain, thank you
    Verified reviewer
    Job location: TS25
  • 10

    Outside drain was blocked

    Posted 18 June

    Arrived before time did a great job no fuss very tidy. Engineer lovely bloke.
    Verified reviewer
    Job location: NE5
  • 10

    Installation of a new gully

    Posted 05 June

    We contacted Rapid Response Drain Care Ltd following a visit to my parent’s house by Northumbrian Water. We needed a new gully to be installed due to a kitchen waste pipe emptying into the wrong drain. Prior to work beginning, I needed Rapid Response to contact Northumbrian Water regarding the works, and Graham was very accommodating in doing so, explaining what was required. When it came to the works itself, the lads who did the job were very friendly and professional, working non-stop and leaving the site as tidy as when they arrived. I’d have no hesitation in recommending Rapid Response
    Verified reviewer
    Job location: NE9