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QM Plumbing and Heating

9.86/10

Bishop's Stortford, Hertfordshire

Checkatrade member since December 2023

Customer Reviews

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9.86 /10

Based on 79 reviews over the past 12 months

Quality of work

9.87

Reliability

9.81

Communication

9.91

What customers are saying

AI-generated from customer reviews over last 24 months

The vast majority of customers describe this plumber as friendly, reliable, and professional, frequently praising the high quality and tidiness of their work. A couple of reviewers, however, reported negative experiences regarding missed appointments and issues that arose after the job.

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Reviews (118)

  • 10

    Hot Water Cylinder Replacement

    Posted 5 days ago

    Required a new hot water cylinder to be installed, when making initial contact with Mark, he came across very friendly over the phone and was very efficient when coming to review the works that we was looking to have carried out. From the first visit to completion, Mark was very polite and very professional and went the extra mile to carry out the works required. Very tidy work! would highly recommend to all.
    Verified reviewer
    Job location: CM8

    Response from QM Plumbing and Heating

    Thank you so much For review Any problems Just call 📞

  • 10

    Honest, helpful and reliable

    Posted 5 days ago

    Mark was helpful and knowledgeable. Trustworthy in that we weren't sold anything unnecessary for the issues we were having. Will definitely be using again.
    Verified reviewer
    Job location: CB21

    Response from QM Plumbing and Heating

    Hi you are more than welcome to To many people Trying to get more work From good people Any problems Just call 📞

  • 10

    Shower fitting.

    Posted 19 July

    Contacted Mark on Tuesday about shower heater not working. After discussion I decided to have a new shower fitted. Once the shower i ordered had been sent. Mark came around on a Saturday to fit it. He cleaned up after himself and was friendly and wore shoe covers to protect carpet. The shower is great more powerful than the last one. I have used Mark before and will continue to use him, as find him reliable and honest. Thank you for a great job Mark.
    Verified reviewer
    Job location: CM7

    Response from QM Plumbing and Heating

    Hi thank you So much for review And as always Happy to help Good customers And very nice people To work for Kind regards Mark

  • 10

    Great Service

    Posted 17 July

    Another great service from Mark. Sorted leaky toilet. Identified problem really quickly, went to get part and sorted the same day. Would highly recommend 👌
    Verified reviewer
    Job location: CM77

    Response from QM Plumbing and Heating

    Hi thanks So much hope mum is ok 👌

  • 10

    Broken Syphon

    Posted 16 July

    Mark is as professional, friendly, and reliable as they come. The toilet syphon broke so we were unable to flush the toilet. Mark got the parts, turned up and replaced it quickly as promised. Always a friendly guy and a pleasure to do business with. Thanks Mark! H & K.
    Verified reviewer
    Job location: CM7

    Response from QM Plumbing and Heating

    Thank you Very much Means so much Your plumber Mark

  • 2

    Keeping an appointment is more than just a curtesy.

    Posted 11 July

    One excuse after another. Injured knee I was able to be sympathetic for, having another job turn p that was more important, maybe, but having booked they van into the garage for the same day as your fourth appointment and still not turn up I felt was the last straw.
    Verified reviewer
    Job location: CB11

    Response from QM Plumbing and Heating

    I apologise Unfortunately sometimes Things happen I attended your job It was not as you described I am a sole trader and don’t rely On other people My health and transportation Is what keeps me going I kept in touch With you I can only apologias

Photos

Company Info

Owner

Mr Mark Quinton

Sole Trader

2 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial Work24 Hour Call-outCards Accepted

Hello I am Mark, the proud owner of QM Plumbing and Heating,

A little about me

With many happy and returning customers over the last 20 years, you can be sure of being well looked after. My experience includes 15 years in new builds, 3 years in refurbishments and 2 years in domestic work, so my work and expertise speaks for itself. My aim is to provide a stress free project, delivered in a manner that I am confident will exceed your expectations. I carry out all work myself and will be your single point of contact. My customers often comment that I am approachable and cheerful; I find that a positive attitude always helps projects run smoothly with good communication throughout. 1 year of guarantees are included as standard on all completed work.

My Availability

I offer a 24/7 service, you are welcome to contact me at a time that suits you

If for any reason you are unable to contact me, please send me a text message or an email.

Thank you for taking the time to consider my profile, I look forward to hearing from you.

QM Plumbing and Heating

Accreditations and awards

CITB
CITB
City and Guilds
City and Guilds
Constructionline
Constructionline

This trade passed up to 12 Checkatrade vetting checks

Member since 2023

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