Trade cover image

Q H I

9.92/10

Cwmbran, Torfaen

Checkatrade member since April 2016
5

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Ground Source Heat Pump Installation - GSHP
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • LPG Boiler Installation
  • Emergency Central Heating Repair
  • Ground Source Heat Pump Servicing / Repair - GSHP
  • LPG Central Heating Servicing / Repair
  • Gas Central Heating Servicing / Repair

Customer Reviews

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9.92 /10

Based on 20 reviews over the past 12 months

Quality of work

9.9

Reliability

9.95

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this trade for their rapid and professional response, particularly for emergency plumbing call-outs. They are frequently commended for their high standard of work, friendly service, and for going above and beyond for their clients.

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Reviews (491)

  • 10

    Emergency call out

    Posted 23 October

    Dave and Gabriel recently completed work at our home to an exceptional standard, and we couldn’t be happier with the results. Their craftsmanship, attention to detail, and professionalism were evident throughout, and they treated our home with genuine respect — working cleanly, carefully, and as if it were their own. Communication was clear and consistent from start to finish, and every aspect of the job was handled efficiently and with pride. We’re absolutely delighted with the outcome and would highly recommend Dave and Gabriel to anyone looking for reliable, high-quality work.
    Verified reviewer
    Job location: NP44
  • 10

    Redecoration after water leak

    Posted 09 October

    After a water leak, which he fixed, he did the necessary redecoration of hall, landing and staircase. Everything was done professionally and everything was left clean and tidy.
    Job location: NP44
  • 10

    Absolutely wonderful service

    Posted 02 October

    I called out Josh who calmly and efficiently fixed the leak in no time. He was so polite and reassuring, a really nice guy. He even stayed to check my radiators and boiler was working correctly. Emergency call outs don’t come cheap but Josh was worth every penny. I’d have no reservations about recommending him to my friends. Good job , thanks 🙏
    Job location: BA12
  • 10

    Great service and a lovely guy!

    Posted 26 September

    Couldn’t recommend Dave enough! We had water pouring through our ceiling. I was expecting it to be pricey. Charged £150 to find and fix leak. Very good price, kept me updated throughout. A real gent, who is passionate about what he does and loves helping people!
    Job location: NP4
  • 10

    As always First Class

    Posted 23 September

    As usual excellent work and cleanliness. Only small plumbing and lighting work this time. Will see David & team back again in the spring for some exterior decorating etc.
    Verified reviewer
    Job location: NP4
  • 10

    Outstanding service – highly recommended!

    Posted 18 September

    I had a long-standing leak from an upstairs toilet and contacted QHI on a Monday morning. Dave was able to come out that very afternoon. Although it wasn’t an emergency call-out, both Dave and Gabe stayed well into the early hours to get everything sorted. There were a few unexpected issues along the way, but they handled them without any extra charges or hidden costs. They were friendly, professional, and genuinely went above and beyond to make sure the job was done properly. I’ll definitely be using them again.
    Verified reviewer
    Job location: NP44

Photos

Company Info

Owner

Mr David Shephard

Sole Trader

9 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Welcome to Q H I - 24 Hours Emergency Call Outs available


Hi there I'm Dave of QHI.

QHI is a well established family run business.

We do not sub contract out, everything is kept in house.

We are a well known respected company in the local area and have completed over 400 jobs in the last few years.

Honesty is integral for our business ethic and we strive to give good service to all our customers needs and budgets.

QHI is broken into 4 x groups; group 1 gas and plumbing 24hrs emergency call out, group 2 domestic electrics, group 3 kitchens, bathrooms, tiling, plastering, carpentry & joinery, group 4 painting and decorating (indoor and outdoors) and garden maintenance.


As first point of contact please call us. If you are unable to get through please either leave a voicemail or send us a message! Many thanks.


  • Gas & Plumbing
  • 24 Hours Emergency Call Out
  • Domestic Electrics
  • Kitchens
  • Bathrooms
  • Tiling
  • Plastering
  • Carpentry & Joinery
  • Painting & Decorating
  • Garden Maintenance

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since April 2016

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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