Q H I
Cwmbran, Torfaen
Checkatrade member since April 20165
Services
- Gas Boiler Installation
- Gas Central Heating Installation
- LPG Central Heating Installation
- Gas Safety Checks - CP12
- Gas Cooker Installation
- Ground Source Heat Pump Installation - GSHP
- Gas Boiler Servicing / Repair
- Smart Thermostats
- LPG Boiler Installation
- Emergency Central Heating Repair
- Ground Source Heat Pump Servicing / Repair - GSHP
- LPG Central Heating Servicing / Repair
- Gas Central Heating Servicing / Repair
- General Plumbing
- Radiator Installation
- Water Supply Pipe Repairs
- Thermal Dynamics
- Water Leak Detection
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
- Water Pumps Installation
- Tap Repair
- Blocked Sinks
- Blocked Baths
- Blocked Toilets
- Pipe Fitter
- Emergency Plumber Service
- Bathroom & Kitchen Plumbing
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Repair
- Water Pumps Repair
Customer Reviews
Write a review9.92 /10
Based on 20 reviews over the past 12 months
Quality of work
9.9
Reliability
9.95
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this trade for their rapid and professional response, particularly for emergency plumbing call-outs. They are frequently commended for their high standard of work, friendly service, and for going above and beyond for their clients.
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Reviews (491)
10 Emergency call out
Posted 23 October
Dave and Gabriel recently completed work at our home to an exceptional standard, and we couldn’t be happier with the results. Their craftsmanship, attention to detail, and professionalism were evident throughout, and they treated our home with genuine respect — working cleanly, carefully, and as if it were their own. Communication was clear and consistent from start to finish, and every aspect of the job was handled efficiently and with pride. We’re absolutely delighted with the outcome and would highly recommend Dave and Gabriel to anyone looking for reliable, high-quality work.Verified reviewerJob location: NP4410 Redecoration after water leak
Posted 09 October
Job location: NP44After a water leak, which he fixed, he did the necessary redecoration of hall, landing and staircase. Everything was done professionally and everything was left clean and tidy.10 Absolutely wonderful service
Posted 02 October
Job location: BA12I called out Josh who calmly and efficiently fixed the leak in no time. He was so polite and reassuring, a really nice guy. He even stayed to check my radiators and boiler was working correctly. Emergency call outs don’t come cheap but Josh was worth every penny. I’d have no reservations about recommending him to my friends. Good job , thanks 🙏10 Great service and a lovely guy!
Posted 26 September
Job location: NP4Couldn’t recommend Dave enough! We had water pouring through our ceiling. I was expecting it to be pricey. Charged £150 to find and fix leak. Very good price, kept me updated throughout. A real gent, who is passionate about what he does and loves helping people!10 As always First Class
Posted 23 September
As usual excellent work and cleanliness. Only small plumbing and lighting work this time. Will see David & team back again in the spring for some exterior decorating etc.Verified reviewerJob location: NP410 Outstanding service – highly recommended!
Posted 18 September
I had a long-standing leak from an upstairs toilet and contacted QHI on a Monday morning. Dave was able to come out that very afternoon. Although it wasn’t an emergency call-out, both Dave and Gabe stayed well into the early hours to get everything sorted. There were a few unexpected issues along the way, but they handled them without any extra charges or hidden costs. They were friendly, professional, and genuinely went above and beyond to make sure the job was done properly. I’ll definitely be using them again.Verified reviewerJob location: NP44
Photos
Company Info
Owner
Mr David Shephard
Sole Trader
9 years on Checkatrade
VAT Registered
No
Welcome to Q H I - 24 Hours Emergency Call Outs available
Hi there I'm Dave of QHI.
QHI is a well established family run business.
We do not sub contract out, everything is kept in house.
We are a well known respected company in the local area and have completed over 400 jobs in the last few years.
Honesty is integral for our business ethic and we strive to give good service to all our customers needs and budgets.
QHI is broken into 4 x groups; group 1 gas and plumbing 24hrs emergency call out, group 2 domestic electrics, group 3 kitchens, bathrooms, tiling, plastering, carpentry & joinery, group 4 painting and decorating (indoor and outdoors) and garden maintenance.
As first point of contact please call us. If you are unable to get through please either leave a voicemail or send us a message! Many thanks.
- Gas & Plumbing
- 24 Hours Emergency Call Out
- Domestic Electrics
- Kitchens
- Bathrooms
- Tiling
- Plastering
- Carpentry & Joinery
- Painting & Decorating
- Garden Maintenance
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since April 2016
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks
