Trade cover image

Q H I

10/10

Cwmbran, Torfaen

Checkatrade member since April 2016
5

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Ground Source Heat Pump Installation - GSHP
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • LPG Boiler Installation
  • Emergency Central Heating Repair
  • Ground Source Heat Pump Servicing / Repair - GSHP
  • LPG Central Heating Servicing / Repair
  • Gas Central Heating Servicing / Repair

Customer Reviews

Write a review

10 /10

Based on 27 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

This trade is highly recommended for their prompt, professional, and friendly service, with customers frequently highlighting the team's high-quality workmanship and fair pricing.

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Reviews (500)

  • 10

    Excellent service.

    Posted 22 December 2025

    Excellent service. Had a problem with water leak needing attention to the toilet cistern. Rapid response & problem sorted. Both Dave & his son were very curteous & respected my property. Wouldn't hesitate to call them again.
    Job location: NP44
  • 10

    Good work, money saved

    Posted 15 December 2025

    After my boy (and turned out wife) effort to block our toilet was a success. QHI came out to help at ridiculous o'clock in the evening. They worked late into the early hours working and didn't charge me through the nose.
    Verified reviewer
    Job location: NP44
  • 10

    Highly recommended

    Posted 13 December 2025

    Highly recommended! Dave and his son fixed a pipe that I had managed to puncture when attempting to hang a picture above a radiator. They attended promptly, were polite, very tidy and, most important, fixed the leak. They then took care to make sure the pressure in my boiler was correct and that all my radiators were in working order. I think Dave could have charged me more than he did so I very much appreciated his fair pricing.
    Verified reviewer
    Job location: HR1
  • 10

    Highly recommended!

    Posted 09 December 2025

    I called QHI last Saturday evening with a washing machine leak. Dave came out promptly and not only fixed the problem but also made alterations to the existing pipework to make it more accessible. Gabriel from the team also assisted. They did an excellent job at a very fair rate. They were very considerate and are clearly highly skilled. They have a lovely cheerful manner and it was apparent that they take genuine pleasure in helping their customers, and are 100% dedicated to providing a first class service. I have since asked them to replace the stop tap. Again, they did an excellent job.
    Verified reviewer
    Job location: NP44
  • 10

    Professional service

    Posted 04 December 2025

    Dave replaced a kitchen tap for me, a very professional service , neat and clean work, nice to have you working in my home . I currently need to isolate and Dave was very respectful to my needs .
    Verified reviewer
    Job location: NP44
  • 10

    Top quality plumbing work

    Posted 03 December 2025

    Very friendly people and carried out essential work on my boiler to a very high standard I would definitely use this company again and recommend them to anyone needing a plumber.very pleased.
    Verified reviewer
    Job location: NP44

Photos

Company Info

Owner

Mr David Shephard

Sole Trader

10 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Welcome to Q H I - 24 Hours Emergency Call Outs available


Hi there I'm Dave of QHI.

QHI is a well established family run business.

We do not sub contract out, everything is kept in house.

We are a well known respected company in the local area and have completed over 400 jobs in the last few years.

Honesty is integral for our business ethic and we strive to give good service to all our customers needs and budgets.

QHI is broken into 4 x groups; group 1 gas and plumbing 24hrs emergency call out, group 2 domestic electrics, group 3 kitchens, bathrooms, tiling, plastering, carpentry & joinery, group 4 painting and decorating (indoor and outdoors) and garden maintenance.


As first point of contact please call us. If you are unable to get through please either leave a voicemail or send us a message! Many thanks.


  • Gas & Plumbing
  • 24 Hours Emergency Call Out
  • Domestic Electrics
  • Kitchens
  • Bathrooms
  • Tiling
  • Plastering
  • Carpentry & Joinery
  • Painting & Decorating
  • Garden Maintenance

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since April 2016

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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