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Protocool ltd

Name: Protocool ltd
Address: Thatcham, Berkshire
Telephone: 07455 729597
Rating: 10

10/10

Thatcham, Berkshire

Checkatrade member since May 2024

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Website

Services

Emergency Air Conditioning Service
Air Conditioning Installation
Air Conditioning Servicing
Air Conditioning Repair

Customer Reviews

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10 /10

Based on 11 reviews over the past 12 months

Quality of work

Reliability

Communication

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their professional, efficient, and tidy service from the initial survey to the final installation. The engineers are frequently described as punctual, courteous, and delivering high-quality work.

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Reviews (448)

10
Excellent air conditioning
Posted 20 October
My wife and I are both amazed at the quality of both the equipment and installation of our air conditioning system. We wanted a quiet and un-intrusive system, that did not compromise our loft storage and thanks to your engineer that’s what we got. We would have no hesitation in recommending your company
Verified reviewer
Job location: RG8
Response from Protocool ltd
We’re so pleased to hear that you are happy with your new air conditioning system! It’s great to know that we could provide a quiet, space-saving solution that met your needs perfectly. Your kind words and recommendation mean a lot to our team!
10
House improvements for our Daughter
Posted 06 October
Very professional, productive & friendly. With lots of experience & knowledge. Very tidy too!
Verified reviewer
Job location: RG7
Response from Protocool ltd
Thank you so much for your kind words, Rachel! It's great to know our knowledge, experience, and attention to detail made a difference.
10
Prompt and professional installation - very impressive.
Posted 12 August
Installed air con in three rooms in our house. The installation team were excellent (Jack W and Adam J), they were punctual, and courteous. All work was carried out very professionally and the place was left clean and tidy. From our initial contact Protocool were very responsive, the survey and installation were carried out within 3 weeks.
Verified reviewer
Job location: RG14
10
Efficient Service
Posted 18 July
Jack W and Adam J were very helpful and clean and tidy throughout the day. The company have given good service throughout
Verified reviewer
Job location: RG5
10
Great installation
Posted 16 July
The installation team of Jack W and Adam J arrived early and got to work on one of the hottest days. They were professional throughout, did an excellent quality job and left everywhere tidy. 10/10! Very pleased with the result.
Verified reviewer
Job location: RG14
10
First class service installing AC in our kitchen extension
Posted 03 July
Superb job! Excellent service and communication from start to finish. The installers Jack W & Charlie P and the electrician Stuart were all very professional, friendly and respectful of our home. They did a very neat job and left the property as they found it. Highly recommend.
Verified reviewer
Job location: RG18

Photos

+70

Company Info

Owner

Mr Steven Crame

Ltd Company

1 years on Checkatrade

VAT Registered

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Welcome to ProtoCool Ltd. The Air Conditioning, Refrigeration & Ventilation Specialists based in Berkshire, and working across the south of the UK.

Our focus is on providing homes and businesses with the very best service, right from your initial enquiry through to our long-term aftercare options for your system(s).

Why choose us?

Our track record. We're very grateful to our customers that have left us fantastic feedback here on this platform, Checkatrade.
Best practices only. We work to the highest standards and believe our attention to detail ensure we stand out from the competition.
Family-run: We're small yet established, so we can offer great service whilst still being able to undertake large commercial projects.
All installations carried out by professional installation teams that leave work areas clean and tidy.
The right engineers for the right job, whether it be an installation, breakdown or planned maintenance!
Quick price estimates or we can arrange a FREE, and NO pressure site survey.
No hard-selling.
Independent advice from experienced professionals on the best system and brand for your needs.
Highly accredited, with a strong understanding of Health and Safety:
REFCOM ELITE certified.
IOSH certified.
Established in 2007- 13 years of business - 20 + years of experience.
Commercial background gives us the business infrastructure to provide a first-class service on all jobs, large and small.
As accredited installers of Daikin, Mitsubishi, and Toshiba we offer an extended system warranty for up to 10 Years.

Other Services: