Protocool ltd

Reviews (453)

• 10

  Very Impressed

  Posted 29 April

  Protocool was recommended by a neighbour and we chose them to install air conditioning for our house. Zak and Gary were both super helpful and knowledgeable about the systems and the fitters Jack and Adam were very tidy, friendly and made the sure the install was done neatly and setup the app and ran through controls at the end.
  Verified reviewer
  Job location: OX1
• 10

  Very Professional Company

  Posted 14 April

  We were recommended to Protocool for a three-room system installation and couldn't be happier with the service. From the start, the process was seamless. Zak in the office provided a prompt estimate and was incredibly efficient, handling our follow-up emails quickly as we finalized the details of our requirements. The installation was carried out by Jack W. and Adam B., who arrived exactly on schedule. They were professional, polite, and exceptionally tidy workers throughout the job. We are very pleased with the high standard of their craftsmanship and would highly recommend both engineers
  Verified reviewer
  Job location: SL6
• 10

  Fitting Air to Air Heat Pump

  Posted 04 April

  Excellent service from Protocool, fitted a system downstairs a couple of years ago so decided to have similar set up upstairs. Professional advice given with polite staff on the phone and engineers fitting system very polite and talked you through final set up of system on the app.
  Job location: RG26
• 10

  Air conditioning install

  Posted 06 March

  Jack w was Punctual ,very polite , got on with the job to a high standard of finish , then took time to guide through the installation and use of the app , explained servicing requirements and guarantee , first class job
  Verified reviewer
  Job location: RG23
• 10

  5* service

  Posted 28 January

  5* service - Jack W was brilliant he came in and was very polite and professional.
  Verified reviewer
  Job location: BA12
• 10

  Excellent air conditioning

  Posted 20 October 2025

  My wife and I are both amazed at the quality of both the equipment and installation of our air conditioning system. We wanted a quiet and un-intrusive system, that did not compromise our loft storage and thanks to your engineer that’s what we got. We would have no hesitation in recommending your company
  Verified reviewer
  Job location: RG8

  Response from Protocool ltd

  We’re so pleased to hear that you are happy with your new air conditioning system! It’s great to know that we could provide a quiet, space-saving solution that met your needs perfectly. Your kind words and recommendation mean a lot to our team!