ProtoCool
10/10
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Customer Reviews
Write a review10 /10
Based on 4 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (10)
- NNaomi V
10 Brilliant service
Posted 16 March
We have had 4 Daikin heat pump / air conditioners installed in our home. From start to finish Protocool were easy and professional to deal with. Gary, the engineer visited us to discuss our needs and consider what would work best for us to provide a quote. A few weeks later, the full installation took just 3 days. Jack W and Adam B did the installation work and they were some of the tidiest and most polite and considerate tradesman you could hope for. They left no mess and the installations were clean, not needing any cosmetic restoration around them.Verified reviewerJob location: RG7 10 Perfect experience
Posted 24 January
Just the best experience from start to finish with Proto cool everyone was knowledgeable and Jack and Adam were superefficient thank you allVerified reviewerJob location: RG810 Replacement of an existing non-running unit.
Posted 21 June 2025
We have two 3.5kW Toshiba units to cool our house, one stopped working due to a faulty circuit board. Not economical to repair so had a new unit. Protocool had fitted the original units and fitted the replacement one after four years service. Very professional company, I suspect most of their clients are companies but they have always treated us well and in this case replaced the unit within ten days. The technician, Jack W, was courteous, neat and tidy with his work and didn't complain at having to do this on one of the hottest days of the year. We are happy Protocool customers.Verified reviewerJob location: RG4210 Great service
Posted 29 May 2025
Our home air-conditioning units needed a service as they weren't cooling the rooms as quickly as they used to. Very impressed by the engineer that attended, Jack W, who was very thorough and professional and got everything back in working order for us. Very happy with the service, 100% recommended.Verified reviewerJob location: RG4010 Air conditioning installation
Posted 11 April 2025
Excellent and professional installation of air conditioning in our daughter’s nursery (which gets very hot in the summer). Jack from ProtoCool did a fabulous job and their electrician Steven was great too. Would 💯 recommend ProtoCool. The pre-installation site survey was very professional as well.Verified reviewerJob location: KT1310 Air conditioning unit
Posted 09 April 2025
Jack W did a great job. He was very professional and left the work area spotless.Verified reviewerJob location: OX2
