Proper Clean
Eastleigh, Hampshire
Checkatrade member since December 201010
Customer Reviews
Write a review9.99 /10
Based on 37 reviews over the past 12 months
Quality of work
9.97
Reliability
10
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Proper Clean consistently receives praise for their thorough and professional carpet and upholstery cleaning services, with customers highlighting James' meticulous attention to detail, friendly demeanour, and excellent communication; many reviewers were particularly impressed with stain removal and the revitalisation of their carpets and furniture.
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Reviews (1126)
10 First class, professional and friendly service!
Posted 14 July
We were so impressed with the results of our carpet cleaning by James Platt from Proper Clean..He did a brilliant job with care, professionalism and dedication to detail from the very first contact. We have no hesitation in highly recommending him.Verified reviewerJob location: SO3110 Upholstery, living room, stairs & landing cleaned
Posted 07 July
Excellent job! . James was here for a full day and worked tirelessly. We’ve had carpets and sofas cleaned before but never as well as this. We are delighted thank you James. Communication was excellent & James very kindly moved things around to squeeze our job in, which we really appreciated. Definitely recommend and would use again.Verified reviewerJob location: BH2310 Whole house for a move out
Posted 28 June
From 1st engagememt James has been exceptional. He arrived on time, worked around my work schedule, carpets are immaculate.an left some solutions for new home. Definately recommendVerified reviewerJob location: SP1110 Carpet Clean
Posted 12 June
James came this morning as arranged to clean my lounge carpet , he did an amazing job , as the carpet was really dirty . On leaving I thought he had replaced my carpet with a new one . It was really really clean , he left it looking like a new carpet . I was very pleased , it was also very competitively priced . So in all a great job .Thank you JamesVerified reviewerJob location: SO1410 Carpets and sofas cleaned
Posted 06 June
Proper Clean have cleaned our hall, stair, landing and living room carpets as well as our sofas a few times. The work is to the highest standard leaving everything looking great. Very pleasant to deal with and accommodating with additional requests. Can’t rate them highly enough.Verified reviewerJob location: SO2110 Cleaned a very difficult stain out of a cream carpet
Posted 26 May
James provides an excellent cleaning service, we trust him completely and he is a really lovely chap too. We would not go to anyone else. He did an incredible job on our carpet that we thought was beyond repair and saved the carpet. Highly recommended.Verified reviewerJob location: SO32
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Company Info
Owner
Mr James Platt
Ltd Company
15 years on Checkatrade
VAT Registered
No
Proper Clean is a family run business, with over 20 years’ experience.We offer a very high standard of Carpet / Upholstery cleaning and customer care throughout the south.For your free quote please don't hesitate in contacting us. You can phone or email us.Other services we offer are include rug, curtain and mattress cleaning and stain removal.We also can provide Scotchgard Anti-Stain Protection on new items or items which have been cleaned.All our cleaning is safe and natural, plus the cleaning products we use are eco-friendly. A typical clean would consist of a deep and thorough vacuum, micro splitting pre spray cleaner/sanitiser and agitation with a motorised brush, stain removal, softening, deodorisation and a deep hot water extraction clean. We then place a dri-pod air mover onto the cleaned carpet or in front of the upholstery, to cut the drying time down substantially.
Also especially for Checkatrade customers, before we leave your premises we shall give you a safe and effective professional spot and stain remover. Please quote 'Checkatrade' on completion of job.We are fully trained and insured, also all our electrical equipment is PAT tested annually.
As well as having many repeat domestic customers over a number of years, we have also carried out a large amount of work for commercial customers.
If you have any questions or enquiries, please don't hesitate in contacting us, either by phone or email.
Accreditations and awards


This trade passed up to 12 Checkatrade vetting checks
Member since 2010
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