Prompt and Precise LTD
Reading, Berkshire
Checkatrade member since March 2023
Services
- Dishwasher Repair
- Fridge / Freezer Repair
- Tumble Dryer Repair
- Washing Machine Repair
- Appliance Retailer
- Electric Oven / Cooker Repair
- Vacuum Service / Repair
- Emergency Appliance Services / Repair Service
Customer Reviews
Write a review9.77 /10
Based on 13 reviews over the past 12 months
Quality of work
10
Reliability
9.77
Communication
9.54
Reviews (64)
- EEd F
10 Fixed
Posted 27 April
Job location: RG30Excellent! Diagnosed the problem and sorted it out. Thank you! 9.33 Amazing Service!
Posted 04 April
Carl and Stuart are brilliant and provide a really amazing service! We needed a new kitchen extractor fan and they went out of their way to find a like-for-like model and fit it carefully without disturbing any of the tiles. That same week our dishwasher packed in. Another engineer came out, took one look and basically said it was too old to bother with. I'd already given up and started looking at new ones when Carl called back and said he thought he could get it going again. He did and it saved us hundreds of pounds! Can't recommend Prompt and Precise enough.Verified reviewerJob location: RG42- MMatthew A
8.67 Honest advice
Posted 16 February
Both our dishwasher and washing machine broke at the same time. Carl looked at both appliances and was able to give a detailed explanation as to what was wrong with each appliance. Although both machines could be repaired, Carl gave honest advice that repairing them did not make sense financially.Verified reviewerJob location: RG30 10 Prompt, precise, excellent.
Posted 08 February
A very good experience with this company. Carl contacted me back promptly and managed to fit me in the following day. He spent a long while testing, diagnosing and fixing the problem with my washing machine. He was very thorough, knowledgeable and happy to answer my many questions. He was also very polite and careful not to damage anything. He also kindly provided advice regarding other appliances and gave helpful indication of potential cost. The pricing was very fair, transparent and payment taken on the day with a card machine, saving time on bank transfers etc. Would thoroughly recommend.Verified reviewerJob location: RG30- GGemma B
10 The clue is in the name!
Posted 29 January
They were exactly prompt and precise! Came out and immediately diagnosed the fault with my cooker and replaced the heating element. Nice guy and great work. 10/10Verified reviewerJob location: RG6 - KKevin B
9 Well Done
Posted 28 January
They took a sensible approach to meeting my ill-defined needs, the installation was well performed (as far as I can tell), everything tidied afterwards, and a good attitude from the installer. It was a little slow getting the installation booked, but then such teams are always busy!Verified reviewerJob location: RG30
Photos
Company Info
Owner
Mr Stuart Hensley
Ltd Company
3 years on Checkatrade
VAT Registered
Yes: 450536115
Independent white-goods engineers based in Reading and Edinburgh.
We repair all domestic appliances including cookers, dishwashers, electric hobs, extraction units, fridge freezers and more.
We are a small and friendly company with a passion for fixing appliances.
We work in Reading, Newbury, Wokingham, Bracknell and surrounding counties using our combined knowledge to get appliances up and running.
Unlike some of our competitors:
– We work flexible hours to suit our clients needs, often visiting in the evenings
– We are open about our prices which is why we publish our fees online
– We don’t charge if a second visit is required to install a part*
– We don’t charge margins on our parts and provide links to the suppliers we use
If relating to the diagnosed issue.
Get in touch if we can be of service
This trade passed up to 12 Checkatrade vetting checks
Member since March 2023
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