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Prompt and Precise LTD

9.83/10

Reading, Berkshire

Checkatrade member since 2023

Customer Reviews

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9.83 /10

Based on 11 reviews over the past 12 months

Quality of work

9.91

Reliability

9.91

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Prompt and Precise LLP receives high praise for their quick response times, efficient repairs, and clear communication, particularly highlighting Stuart's professionalism and friendliness. While there was a minor issue with invoicing, customers consistently recommend their services for appliance repairs, appreciating the reasonable pricing and thorough service.

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Reviews (54)

  • 10

    Excellent service

    Posted 31 May

    Stuart was punctual and got the washing machine working in very little time at all. Excellent communication and very happy customers! Would highly recommend him.
    Verified reviewer
    Job location: RG7
  • Anonymous
    10

    Dishwasher failure

    Posted 27 May

    Outstanding - Stuart was brilliant. Helped repair our dishwasher quickly - highly knowledgeable. Saved his number and will be my first call when appliances fail.
    Job location: RG1
  • 10

    Fridge drain blocked

    Posted 02 April

    What a joy to find such excellent service locally. Stuart came within a couple of days of me contacting him at the time he had specified. He fixed the problem very quickly at a reasonable price and I'm delighted.
    Verified reviewer
    Job location: RG4
  • 10

    Dishwasher replacement and oven repair

    Posted 26 March

    Stuart was excellent. After reporting the fault he quickly came on site and fixed the oven no hassle. We asked if he would be able to help us replace our dishwasher as the previous installation had made it awkward to do. He was extremely helpful, suggested a good replacement model and went the extra mile to help us get the old unit out and the new one in under very challenging circumstances. Very satisfied with the result. I would happily recommend Stuart and Prompt and Price to anyone.
    Verified reviewer
    Job location: RG4
  • 9.75

    Replace dishwasher hose and unblock gas hob stove

    Posted 03 December 2024

    Stuart provides a good service at a reasonable price. Well recommended! He replaced a hose on our Miele dishwasher after a mouse had damaged it. He also unblocked a hob stove that wasn't working. A nice person to speak with as well.
    Verified reviewer
    Job location: RG4
  • Anonymous
    8.5

    Dishwasher error repair

    Posted 18 November 2024

    Very much appreciated that they were able to fix this at relatively short notice by coming out on a Saturday. Communication was good by text which is sometimes rare and again much appreciated. Fixed the issue quickly. Would definitely use again.
    Verified reviewer
    Job location: RG30

Photos

+20

Company Info

Owner

Mr Stuart Hensley

Ltd Company

2 years on Checkatrade

VAT Registered

Yes: 450536115

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Independent white-goods engineers based in Reading and Edinburgh. We repair all domestic appliances including cookers, dishwashers, electric hobs, extraction units, fridge freezers and more.


We are a small and friendly company with a passion for fixing appliances. We work in Reading, Edinburgh and surrounding counties using our combined knowledge to get appliances up and running.

Unlike some of our competitors:

– We work flexible hours to suit our clients needs, often visiting in the evenings

– We are open about our prices which is why we publish our fees online

– We don’t charge if a second visit is required to install a part*

– We don’t charge margins on our parts and provide links to the suppliers we use

*if relating to the diagnosed issue

Get in touch if we can be of service!

This trade passed up to 12 Checkatrade vetting checks

Member since 2023

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