Trade cover image

Prompt and Precise LTD

9.77/10

Reading, Berkshire

Checkatrade member since March 2023

Services

  • Dishwasher Repair
  • Fridge / Freezer Repair
  • Tumble Dryer Repair
  • Washing Machine Repair
  • Appliance Retailer
  • Electric Oven / Cooker Repair
  • Vacuum Service / Repair
  • Emergency Appliance Services / Repair Service

Customer Reviews

Write a review

9.77 /10

Based on 13 reviews over the past 12 months

Quality of work

10

Reliability

9.77

Communication

9.54

Reviews (64)

  • Ed F
    10

    Fixed

    Posted 27 April

    Excellent! Diagnosed the problem and sorted it out. Thank you!
    Job location: RG30
  • 9.33

    Amazing Service!

    Posted 04 April

    Carl and Stuart are brilliant and provide a really amazing service! We needed a new kitchen extractor fan and they went out of their way to find a like-for-like model and fit it carefully without disturbing any of the tiles. That same week our dishwasher packed in. Another engineer came out, took one look and basically said it was too old to bother with. I'd already given up and started looking at new ones when Carl called back and said he thought he could get it going again. He did and it saved us hundreds of pounds! Can't recommend Prompt and Precise enough.
    Verified reviewer
    Job location: RG42
  • Matthew A
    8.67

    Honest advice

    Posted 16 February

    Both our dishwasher and washing machine broke at the same time. Carl looked at both appliances and was able to give a detailed explanation as to what was wrong with each appliance. Although both machines could be repaired, Carl gave honest advice that repairing them did not make sense financially.
    Verified reviewer
    Job location: RG30
  • 10

    Prompt, precise, excellent.

    Posted 08 February

    A very good experience with this company. Carl contacted me back promptly and managed to fit me in the following day. He spent a long while testing, diagnosing and fixing the problem with my washing machine. He was very thorough, knowledgeable and happy to answer my many questions. He was also very polite and careful not to damage anything. He also kindly provided advice regarding other appliances and gave helpful indication of potential cost. The pricing was very fair, transparent and payment taken on the day with a card machine, saving time on bank transfers etc. Would thoroughly recommend.
    Verified reviewer
    Job location: RG30
  • Gemma B
    10

    The clue is in the name!

    Posted 29 January

    They were exactly prompt and precise! Came out and immediately diagnosed the fault with my cooker and replaced the heating element. Nice guy and great work. 10/10
    Verified reviewer
    Job location: RG6
  • Kevin B
    9

    Well Done

    Posted 28 January

    They took a sensible approach to meeting my ill-defined needs, the installation was well performed (as far as I can tell), everything tidied afterwards, and a good attitude from the installer. It was a little slow getting the installation booked, but then such teams are always busy!
    Verified reviewer
    Job location: RG30

Photos

Company Info

Owner

Mr Stuart Hensley

Ltd Company

3 years on Checkatrade

VAT Registered

Yes: 450536115

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Independent white-goods engineers based in Reading and Edinburgh.

We repair all domestic appliances including cookers, dishwashers, electric hobs, extraction units, fridge freezers and more.


We are a small and friendly company with a passion for fixing appliances.

We work in Reading, Newbury, Wokingham, Bracknell and surrounding counties using our combined knowledge to get appliances up and running.


Unlike some of our competitors:


– We work flexible hours to suit our clients needs, often visiting in the evenings

– We are open about our prices which is why we publish our fees online

– We don’t charge if a second visit is required to install a part*

– We don’t charge margins on our parts and provide links to the suppliers we use

If relating to the diagnosed issue.


Get in touch if we can be of service

This trade passed up to 12 Checkatrade vetting checks

Member since March 2023

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  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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