Reviews

  • 10

    Prompt, precise, excellent.

    Posted 1 day ago

    A very good experience with this company. Carl contacted me back promptly and managed to fit me in the following day. He spent a long while testing, diagnosing and fixing the problem with my washing machine. He was very thorough, knowledgeable and happy to answer my many questions. He was also very polite and careful not to damage anything. He also kindly provided advice regarding other appliances and gave helpful indication of potential cost. The pricing was very fair, transparent and payment taken on the day with a card machine, saving time on bank transfers etc. Would thoroughly recommend.
    Verified reviewer
    Job location: RG30
  • Gemma B
    10

    The clue is in the name!

    Posted 29 January

    They were exactly prompt and precise! Came out and immediately diagnosed the fault with my cooker and replaced the heating element. Nice guy and great work. 10/10
    Verified reviewer
    Job location: RG6
  • Kevin B
    9

    Well Done

    Posted 28 January

    They took a sensible approach to meeting my ill-defined needs, the installation was well performed (as far as I can tell), everything tidied afterwards, and a good attitude from the installer. It was a little slow getting the installation booked, but then such teams are always busy!
    Verified reviewer
    Job location: RG30
  • Diana P
    10

    a success story

    Posted 11 October 2025

    Distraught to have a small washing load stuck in the machine, we were delighted to have our washing machine repaired by such a pleasant and efficient technician.
    Verified reviewer
    Job location: RG4

    Response from Prompt and Precise LTD

    Thank you for your kind review Diana, we’re glad we got your machine back up and running! Kind Regards, Prompt and Precise Team

  • Susan Margaret B
    10

    Professional and capable

    Posted 15 September 2025

    Very professional and thorough
    Verified reviewer
    Job location: RG1
  • Lindsay V
    10

    Speedy response, very knowledgeable, would recommend!

    Posted 15 September 2025

    Speedy response, came out to look at the appliance the next day (same day was offered but we couldn’t make that time). Very knowledgable, and although the appliance was past saving, he did he best to fix and shared exactly what he was doing with us. Would recommend!
    Verified reviewer
    Job location: RG31