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Prokil Kensington

9.75/10

London

Checkatrade member since 2018
5

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Website

Services

  • Dry Rot Treatment
  • Woodworm Treatment
  • Structural Water Proofing
  • Condensation Control
  • Mould Control
  • Damp Investigation
  • Damp Survey
  • Timber Treatment
  • Rising Damp
  • Penetrating Damp Treatment

Customer Reviews

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9.75 /10

Based on 9 reviews over the past 12 months

Quality of work

9.78

Reliability

9.89

Communication

9.5

Reviews (128)

  • 9.33

    Kitchen wall damp survey and damp proofing

    Posted 09 April

    The entire team at Prokil Kensington were fantastic, from the initial survey that clearly identified the issue to the work carried out. Impressed with Tino and Sam, both were excellent. The wall is immaculately even and will be a breeze to decorate. Also, somehow, despite all the dusty work required, they left the kitchen cleaner than before.
    Verified reviewer
    Job location: SE27
  • 10

    Kitchen wall damp=proofing

    Posted 02 April

    Great job from initial survey through to completion, at a very reasonable price. Staff all great to deal with. Would thoroughly recommend.
    Verified reviewer
    Job location: W12
  • 9.67

    Damp proof

    Posted 28 February

    Very reliable and great communication. Two techs were really professional, nice and very tidy. Would def recommend.
    Verified reviewer
    Job location: NW6
  • 10

    Wardrobe insulation to prevent damp

    Posted 18 February

    Very professional, efficient, careful of mess, and great all around. Would highly recommend Prokil and their team.
    Verified reviewer
    Job location: SW18
  • 9.25

    Damp proofing for rising damp

    Posted 12 November 2024

    Prokil were great from start to finish. They were very professional and made a daunting job look simple. There communications are brilliant and they keep you updated throughout the process. I would definitely recommend. Joe in particular was extremely helpful.
    Verified reviewer
    Job location: SW8
  • 9.5

    Kitchen: DPC chemical injection + DPC membrane = happy customer!

    Posted 15 July 2024

    Prokil were fantastic. Joe was warm, friendly and a good listener to our problems offering several solutions when we asked for a quotation. We went ahead with both the chemical injection and membrane to be double safe. The job was organised for Monday-Friday for 5 days. We had builders in some days before to prepare the area and Prokil worked from 730/8am-2/3pm every day, polite, friendly, considerate and consultative where needed. Joe, Curtis and Adenius (sorry for misspelling!) were all great, also Jennifer who liaised with us before, throughout and after the project. Thanks Prokil!
    Verified reviewer
    Job location: SE10

Photos

Finished plasterwork - property is in North Sheen - works carried out in July 2023
Finish plaster look
Finished Plastered Wall
Hacked Wall Before Treatment
Rendering Applied+55

Company Info

Owner

Mr Wai Lam

Ltd Company

7 years on Checkatrade

VAT Registered

Yes: 291103040

Domestic WorkCommercial WorkFree EstimatesInsurance Work Undertaken

If you’re looking for damp proofing specialists with years of experience in damp treatment, including rising damp and penetrating damp, look no further than Prokil.


With a dedicated team who are able to give advice, support, and guidance on any work that you may need. We do not employ a sales team, with all our surveys being carried out by fully qualified surveyors. Prokil has been operating for the last 50 years and throughout that time, we have always tried to provide a fast, efficient, customer-focused service, with clear communication to ensure that all our customers know exactly what the work will entail.


Our team of qualified surveyors has undergone internal and external training in CSTDB (Certificated surveyor of timber and dampness in buildings) and CSSW (Certificated surveyor in structural waterproofing) awarded by the Property Care Association (PCA) enabling them to correctly diagnose a damp, rising damp, woodworm or fungal decay problem and to recommend the correct remedial measures of controlling or treating them. Our remedial team consists of PCAQTs (PCA Qualified Technicians).


We are able to provide surveys and we will also guarantee any work that we undertake as well as also offering Insurance Backed Guarantees (IBG) with GPI (Guarantee Protection Insurance Ltd). It’s of paramount importance to the Prokil team that you receive excellent customer service and that your damp worries are over. This is why our damp-proof course treatment comes with the Prokil Guarantee; a 20-year guarantee for the service received.


  • The injection of a chemical Damp Proof Course – Guaranteed for 20 years
  • Any form of Woodworm Treatment – Guaranteed for 20 years
  • Installation of a Waterproof Membrane – Guaranteed for 20 years*


We pride ourselves on exceptional customer experience, and the service we provide doesn’t end when the project is complete. We will work alongside you to ensure any problems with your property remain under control in the future, and we can step in at any time if things aren’t going to plan.

Accreditations and awards

Safe Contractor Approved
Safe Contractor Approved
Trustmark
Trustmark

This trade passed up to 12 Checkatrade vetting checks

Member since 2018

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