Pro Heat Solutions Ltd
Norwich, Norfolk
Checkatrade member since July 20185
Services
- Gas Boiler Installation
- Oil Central Heating Installation
- Oil Tank Installation
- Air Source Heat Pump Installation - ASHP
- Gas Boiler Servicing / Repair
- Oil Boiler Installation
- Emergency Central Heating Repair
- Oil Central Heating Servicing / Repair
Customer Reviews
Write a review9.8 /10
Based on 20 reviews over the past 12 months
Quality of work
9.8
Reliability
9.85
Communication
9.75
Reviews (147)
10 New gas boiler installation
Posted 2 days ago
Prompt, polite and competent. Pro Heat installed my boiler with the minimum of disruption. The new boiler was sited in a different position to the old one which meant I saved money on the job. Everything finished neatly and left spotless. I have used Pro Heat for a number of jobs over the years and wouldn't go to anybody else.Verified reviewerJob location: NR7- RRobert C
9.33 Boiler service.
Posted 14 January
Quick to respond via check a trade. Gave idea of price in advance. Prompt and friendly.Verified reviewerJob location: NR12 10 First class plumbing/heating company.
Posted 09 December 2025
The task was to find a capable company who could replace an old oil boiler and replace with a new one and change all the radiators in an old farmhouse with the boiler being repositioned due to the change in regulations. Also required was the installation of a new oil tank in a different location. Not an easy job. Following the recommended get 3 quotes both from Checkatrade and externally, Pro Heat were selected based on the prompt visit and very thorough quotation. This family firm attended as arranged and carried out the work in a clean, tidy and very professional manner. Highly recommended.Verified reviewerJob location: NR1410 New Oil Boiler, Radiators, Pipes and Shower
Posted 06 December 2025
Really helpful and professional company. Each stage of the work was explained clearly and methodically carried out. Very organised and tidy. Would definitely recommend and use again.Verified reviewerJob location: NR1410 Very Efficient and Skilled Installation.
Posted 21 November 2025
A very professional quotation, carried out by a gentleman who clearly knew his job. Removal of the old boiler and installation of the new one was completed efficiently, with care and attention to the small details. All the staff were courteous, tidy, and polite. They left the job in pristine condition. 5 stars all round.Verified reviewerJob location: NR910 Combi boiler installation.
Posted 29 October 2025
We had a gas central heating boiler replaced. From the initial assessment of our needs, the advice given and finally the installation, everything was carried out in an exemplary fashion. It was a pleasure to deal with such a reliable company.Verified reviewerJob location: NR9
Photos
Company Info
Owner
Mr Kent Ward
Ltd Company
8 years on Checkatrade
VAT Registered
Yes: 202879114
Hello, and welcome to our Checkatrade bio.
We are a professional gas and oil installation and servicing company.
Our company is based in Norwich, Norfolk and we have a work area that covers most of East Anglia.
Originally formed in the mid 60's, our family run company has recently changed our name to Pro Heat Solutions to better represent our outlook to the rapidly changing boiler and heating marketplace. Boilers and heating systems are rapidly evolving as technology improves and we aim to be at the forefront of this.
Although we still install traditional heating systems and boilers for those of us who feel more comfortable with a straightforward uncomplicated heating system, we can now also provide heating controls that can be accessed from your phone or tablet, room thermostats that take the outside weather into consideration and boilers that produce condensation instead of fumes.
Our services include - Full central heating systems, boiler replacements, boiler servicing, landlord certificates, radiator replacements, powerflushing, system upgrades, new controls ..... basically everything related to gas and oil heating systems.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2018
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