Pristine Plumbing & Heating Ltd
Twickenham, Greater London
Checkatrade member since June 201210
Services
- Gas Boiler Installation
- Gas Central Heating Installation
- Gas Safety Checks - CP12
- Gas Cooker Installation
- Air Source Heat Pump Installation - ASHP
- Gas Boiler Servicing / Repair
- Smart Thermostats
- Emergency Central Heating Repair
- Gas Central Heating Servicing / Repair
- General Plumbing
- Radiator Installation
- Water Supply Pipe Repairs
- Thermal Dynamics
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
- Water Pumps Installation
- Tap Repair
- Blocked Sinks
- Blocked Baths
- Blocked Toilets
- Emergency Plumber Service
- Bathroom & Kitchen Plumbing
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Repair
- Water Pumps Repair
Customer Reviews
Write a review9.75 /10
Based on 28 reviews over the past 12 months
Quality of work
9.71
Reliability
9.79
Communication
9.75
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this tradesperson as friendly, professional, and efficient, praising the high quality and tidiness of their work. While feedback is overwhelmingly positive, a very small number of reviews mention issues with pricing or follow-up work.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (461)
10 Central heating valve replacement
Posted 12 January
Derek was efficient, tidy, thorough and pleasant to have in the house. After a weekend with no heating the house is warm again. Will be getting him back for some other jobs.Verified reviewerJob location: TW210 Great Service, Thank you.
Posted 06 January
I contacted Derek to assist with disconnecting a gas hob at a property. He was extremely helpful, providing an estimated cost over the phone and making himself available at the exact date and time we required. Derek was punctual and completed the requested work efficiently, along with a couple of additional jobs. His support was greatly appreciated and made the process much easier.Verified reviewerJob location: TW1310 Derek is really does a whole job, no half measures.
Posted 05 January
Turned up with his helper on time and really went to town rebuilding my aging Heating System. No stone left unturned he when things turned out to be worse than we thought no drama they just cam back an extra day and made sure the job was done properly. Derek really prides himself in the job being done right.Verified reviewerJob location: TW1310 Excellent service
Posted 03 January
Derek came out at very short notice, excellent service, very hay and highly recommendVerified reviewerJob location: TW110 Fast, reliable, professional, helpful and cost effective service!
Posted 17 December 2025
Job location: W13Our boiler broke down today on one of the coldest days so far. I called Derek in the morning. He was helpful and advised me of a few things I could do. In the end he came to the house in the evening and changed a part. The heating is working once again. I cannot thank Derek enough. Boiler fixed in less than 8 hours!!!! First class service! I am so very grateful to Derek. Thank you so much.10 Very good and trustable
Posted 13 December 2025
Pristine Plumbing has helped me in the last few years. I had problems with the heating system, and they replaced the all system. More recently, there was a clog, which was solved effectively. I recommend them. Derek is a great guy.Verified reviewerJob location: TW2
Photos
Company Info
Owner
Mr Derek Woodroffe
Ltd Company
14 years on Checkatrade
VAT Registered
No
About us
Pristine Plumbing and Heating Ltd is fast becoming a recognised company for providing a high quality reliable service for all your domestic plumbing and heating. We are fully insured with a liability up to £2million. For Plumbers in Greater London and Plumbers in Twickenham we should be your number 1 choice.
Services
Plumbing - 24hr service which is the main aspect of the heart of pristine, whether you need a dripping tap washer changed or the unfortunate event of a burst pipe in the middle of the night you can rest assure that Pristine will be ready to help.
Heating - Whether you want your boiler replaced or a complete new central heating system upgrade we can have an engineer out to you.
Drainage - We understand the event of a blocked drain can be a major disruption whether at your residential home or your place of work we will endeavour to have an engineer out to you as quickly as possible.
Emergencies - 24hr service 07969 994 642
Our emergency hotline will connect you to one of our dedicated engineers.
Contact us
For more information about Plumbers in Middlesex or Plumbers in Twickenham contact us now on 020 8274 9247.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since June 2012
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks