Pristine Plumbing & Heating Ltd
Twickenham, Greater London
Checkatrade member since June 201210
Customer Reviews
Write a review9.7 /10
Based on 38 reviews over the past 12 months
Quality of work
9.68
Reliability
9.63
Communication
9.36
What customers are saying
AI-generated from customer reviews over last 24 months
Pristine Plumbing and Heating generally receives high praise for their prompt, professional, and friendly service, with customers frequently highlighting Derek's efficiency and clear communication; while most customers are satisfied, a small number found the call-out rates to be a bit high.
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Reviews (441)
10 Installation of a combi boiler to replace old combi boiler
Posted 02 June
Derek has just installed a new combi boiler for me and made it a very painless procedure for me. He was very professional throughout, with a consistently focused and 'can-do' approach to every aspect of the job. He managed to keep the existing boxing intact while fitting new pipework, not an easy task. His manner was polite and friendly, though relaxed and straightforward at the same time. I would certainly recommend him to anyone.Verified reviewerJob location: W210 Mixer tap in kitchen replaced
Posted 09 May
Quick professional friendly tidy reliable Always my first call as it’s hard to find all these qualities nowadays Can’t rate highly enoughVerified reviewerJob location: TW7Response from Pristine Plumbing & Heating Ltd
Thanks again for your custom and your feedback it’s very much appreciated.
10 Annual boiler service
Posted 19 April
Derek was great! Very professional and efficient at all times. He answered all of my questions and gave me really good advice on maintaining my boiler, I cannot recommend him enough. Thanks again 😊Verified reviewerJob location: SE1210 My boiler was super old and leaking and also my shower was leaking...
Posted 13 April
I had a very old boiler from 1997 with lime scale climbed up all the way... And almost no hot water, plus shower was also worn off and leaking. I contacted Pristine Plumbing and immediately they came to check on the situation, spend time to understand my issues and paid attention to my needs. Very quickly responded on what the next steps will be and gave me a road map on what will be done. From the time starting the job, Derek was super neat, clean, paid attention every detail, worked on the details like an art work! I can't recommend Pristine Plumbing enough! I feel human again!Verified reviewerJob location: KT29.67 Blocked toilet
Posted 05 April
Derek is a very pleasant, mannerly gentleman. He arrived on time and completed job promptly. Call out rate for the job was £120. For me personally, I consider that a bit high for what was effectively a job that took less than 10 minutes. Otherwise I was very happy with everything. Thank you DerekVerified reviewerJob location: TW110 Servicing the boiler
Posted 03 March
Very through service. Pointed out parts of the boiler which were showing signs of wear and tear. Gave good advice on replacing the boiler.Verified reviewerJob location: SW14
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Company Info
Owner
Mr Derek Woodroffe
Ltd Company
13 years on Checkatrade
VAT Registered
No
About us
Pristine Plumbing and Heating Ltd is fast becoming a recognised company for providing a high quality reliable service for all your domestic plumbing and heating. We are fully insured with a liability up to £2million. For Plumbers in Greater London and Plumbers in Twickenham we should be your number 1 choice.
Services
Plumbing - 24hr service which is the main aspect of the heart of pristine, whether you need a dripping tap washer changed or the unfortunate event of a burst pipe in the middle of the night you can rest assure that Pristine will be ready to help.
Heating - Whether you want your boiler replaced or a complete new central heating system upgrade we can have an engineer out to you.
Drainage - We understand the event of a blocked drain can be a major disruption whether at your residential home or your place of work we will endeavour to have an engineer out to you as quickly as possible.
Emergencies - 24hr service 07969 994 642
Our emergency hotline will connect you to one of our dedicated engineers.
Contact us
For more information about Plumbers in Middlesex or Plumbers in Twickenham contact us now on 020 8274 9247.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2012
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