Priority Stairlifts
Ilkeston, Derbyshire
Checkatrade member since October 20165
Services
- Access Ramp Indoor / Outdoor
- Mobility Adaptions in the Home
- Stairlift Installation
- Mobility Aids
- Mobility Furniture
- Mobility Scooters
- Mobility Scooter Repair
- Rise & Recline Chairs
- Wheelchairs Manual / Electric
- Emergency Mobility Service
- Stairlift Repair
Customer Reviews
Write a review9.91 /10
Based on 27 reviews over the past 12 months
Quality of work
9.93
Reliability
9.93
Communication
9.89
What customers are saying
AI-generated from customer reviews over last 24 months
Reviewers consistently praise the company for its fast, professional, and friendly service from the initial quote to the final installation. Customers frequently highlight the team's excellent communication, tidy work, and efficient process.
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Reviews (245)
10 Stairlift fitted 15/6/2026
Posted 4 days ago
Just had a Stairlift installed by priority from our first phone call and meeting with Sarah to it's installation by Josh and Tyler everything was done in such a kind and professional way .The phone call after the installation meant a lot ,Thank you Sarah and team i would highly recommend you 5 star plus from meVerified reviewerJob location: NG16Response from Priority Stairlifts
Dear Colin, Thank you so much for taking the time to leave such a great review - we truly appreciate it, Sarah and Team x
10 Best customer service from Priority Stairlifts
Posted 27 May
The team at Priority were just outstanding when my mum needed a stairlift installed urgently after coming out of hospital. I cannot praise the service from the entire team enough. Everything explained, tidy job, kind and considerate, lovely to deal with, and an excellent price. It will transform mum’s life and she could not be happier.Verified reviewerJob location: NG5Response from Priority Stairlifts
Thank you so much Nigel for taking the time to leave such a lovely review. It has been our absolute pleasure. Sarah and Team x
10 Excellant service great customer care
Posted 14 April
Absolutely top service from quote to completion, both the young gentlemen who fitted my stairlift where polite, pleasant and professional. very reasonable price too. i would highly recommend this company, stairlift fitted in an hour no mess and no fuss. Thank youVerified reviewerJob location: NG16Response from Priority Stairlifts
Thank you so much Jacqueline for taking the time to leave such a lovely review. It has been our absolute pleasure. Sarah and Team x
- DDawn P
9.67 stairlift service
Posted 01 April
Job location: NG5He did an excellent job , a service and a repair at a very competitive price that was agreed beforehand, I would have no hesitation in recommending this company to anyone that need their servicesResponse from Priority Stairlifts
Thank you so much Dawn for taking the time to leave such a lovely review. It has been our absolute pleasure. Sarah and Team x
10 Brilliant job!
Posted 27 March
Sarah came initially and helped us make the right decision and Josh and Tyler came yesterday and did an excellent job! They were tidy and explained everything very well. We would definitely recommend Priority Stairlifts👍Verified reviewerJob location: DE710 Stairlifts
Posted 26 March
We have just had a stairlift fitted by Priority Stairlifts and cannot praise them enough.Josh and Tyler who fitted it were very polite and very professional we would highly recommend this company.Sarah made the whole experience as smooth as possible.Thank you to everyone involvedVerified reviewerJob location: NG16
Photos
Company Info
Owner
Mrs Sarah Mawer
Ltd Company
10 years on Checkatrade
VAT Registered
Yes: 249128395
Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands. With over 18 years of hands-on experience, we specialise in the installation, repair, and maintenance of straight, curved, reconditioned, and rental stairlifts.
When you choose Priority Stairlifts, you’re not just choosing a company - you’re choosing people who genuinely care. You’ll deal directly with Sarah, Jon, or Josh, not a call centre, and you’ll always receive honest advice, friendly service, and a no-pressure approach.
We provide 24/7, 365-day call-out support to make sure you’re never left without help when you need it most.
We’re proud to work alongside council-run rehabilitation wards and local healthcare teams, helping patients return home safely and regain their independence. Whether you need a brand-new stairlift, servicing for an existing one, or a short-term rental, we’ll find the right solution for your needs and your budget. We also offer reconditioned stairlifts, providing a more affordable alternative without compromising on safety or reliability.
From first contact to aftercare, we’ll be there every step of the way - because helping people move freely and confidently in their own homes is what we do best. For a friendly chat or free, no-obligation quote, call Sarah or Jon today.
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Member since October 2016
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