Priority Stairlifts
Ilkeston, Derbyshire
Checkatrade member since October 20165
Services
- Access Ramp Indoor / Outdoor
- Mobility Adaptions in the Home
- Stairlift Installation
- Mobility Aids
- Mobility Furniture
- Mobility Scooters
- Mobility Scooter Repair
- Rise & Recline Chairs
- Wheelchairs Manual / Electric
- Emergency Mobility Service
- Stairlift Repair
Customer Reviews
Write a review9.91 /10
Based on 36 reviews over the past 12 months
Quality of work
9.89
Reliability
9.92
Communication
9.92
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its exceptionally fast, professional, and friendly service from the initial quote to the final installation. Reviewers frequently highlight the no-pressure sales approach and the clean and tidy work of the helpful staff.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (230)
10 A very professiona
Posted 3 days ago
Job location: BA2I just like to say, thank you very much to Tyler.And josh they were very absolutely lovely, very friendly. Good at what they do.Thank you very very much alison10 Stairlift Company of Choice
Posted 06 December
Job location: DE55I chose Priority Stairlifts, Ilkeston, because of their recommendation by 'Which?' I was not disappointed. It was easy to make contact with them. There was no pressure put on me at any time. The care, before and during the installation, was excellent; everything went according to the date and time I was given. The installation was carried out with great care given to the property and within the time frame I was given. I would highly recommend Priority Stairlift. The company uses the Brooks Stairlift and provides a 12 months warranty and one free service.10 First class treatment
Posted 12 November
The whole process from ordering to fitting and a subsequent follow up visit from Sarah was absolutely first class. Nothing was too much trouble for them and all enquiries made were treated with respect and in laymen's terms. In conclusion I felt that I was made to feel like a valued customer...a rare thing these days, and this company deserve successVerified reviewerJob location: NG1510 Brilliant service
Posted 25 September
Sarah provided a fantastic service from the very first enquiry. Nothing was too much trouble, and the stairlift was installed just a week after our initial call. I would highly recommend Priority Stairlifts to anyone.Verified reviewerJob location: NG1510 Professional, reliable and trustworthy service
Posted 18 September
They were recommended to us by our mum's GP Care Coordinator, all reviews online and on Trusted Trader were good so we called them on a Monday in August 2025. We did not expect an appointment straight away because of the school holidays but Jon did a survey and gave a reasonable quote all on the same day. He listened to our needs and was not pushy at all. Sarah contact us the next day with available installation slots and we got a reconditioned straight stairlift by Thursday. They tested, cleaned up and show us how to use it all with 12 months warranty and one free service. Mum is very happy!Verified reviewerJob location: DE758 Excellent stairlift company.
Posted 17 September
From start to finish were a pleasure to deal with. No hard sell. Everything explained well. The fitters were professional and very friendly. Everything explained and demonstrated well. Cannot praise them enough. Great service. Good price.Verified reviewerJob location: DE7
Photos
Company Info
Owner
Mrs Sarah Mawer
Ltd Company
9 years on Checkatrade
VAT Registered
Yes: 249128395
Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands. With over 18 years of hands-on experience, we specialise in the installation, repair, and maintenance of straight, curved, reconditioned, and rental stairlifts.
When you choose Priority Stairlifts, you’re not just choosing a company - you’re choosing people who genuinely care. You’ll deal directly with Sarah, Jon, or Josh, not a call centre, and you’ll always receive honest advice, friendly service, and a no-pressure approach.
We provide 24/7, 365-day call-out support to make sure you’re never left without help when you need it most.
We’re proud to work alongside council-run rehabilitation wards and local healthcare teams, helping patients return home safely and regain their independence. Whether you need a brand-new stairlift, servicing for an existing one, or a short-term rental, we’ll find the right solution for your needs and your budget. We also offer reconditioned stairlifts, providing a more affordable alternative without compromising on safety or reliability.
From first contact to aftercare, we’ll be there every step of the way - because helping people move freely and confidently in their own homes is what we do best. For a friendly chat or free, no-obligation quote, call Sarah or Jon today.
This trade passed up to 12 Checkatrade vetting checks
Member since October 2016
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks