Priority Stairlifts
Ilkeston, Derbyshire
Checkatrade member since October 20165
Services
- Access Ramp Indoor / Outdoor
- Mobility Adaptions in the Home
- Stairlift Installation
- Mobility Aids
- Mobility Furniture
- Mobility Scooters
- Mobility Scooter Repair
- Rise & Recline Chairs
- Wheelchairs Manual / Electric
- Emergency Mobility Service
- Stairlift Repair
Customer Reviews
Write a review9.91 /10
Based on 35 reviews over the past 12 months
Quality of work
9.89
Reliability
9.91
Communication
9.91
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its fast, friendly, and professional service, from the initial quote to the final installation. Reviewers frequently mention the team's efficiency, helpful explanations, and tidy work, often noting a complete absence of any sales pressure.
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Reviews (227)
10 Brilliant service
Posted 25 September
Sarah provided a fantastic service from the very first enquiry. Nothing was too much trouble, and the stairlift was installed just a week after our initial call. I would highly recommend Priority Stairlifts to anyone.Verified reviewerJob location: NG1510 Professional, reliable and trustworthy service
Posted 18 September
They were recommended to us by our mum's GP Care Coordinator, all reviews online and on Trusted Trader were good so we called them on a Monday in August 2025. We did not expect an appointment straight away because of the school holidays but Jon did a survey and gave a reasonable quote all on the same day. He listened to our needs and was not pushy at all. Sarah contact us the next day with available installation slots and we got a reconditioned straight stairlift by Thursday. They tested, cleaned up and show us how to use it all with 12 months warranty and one free service. Mum is very happy!Verified reviewerJob location: DE758 Excellent stairlift company.
Posted 17 September
From start to finish were a pleasure to deal with. No hard sell. Everything explained well. The fitters were professional and very friendly. Everything explained and demonstrated well. Cannot praise them enough. Great service. Good price.Verified reviewerJob location: DE710 Stair lift installation
Posted 31 August
Very helpful company, stair lift installed within a few days of the order. Clean and tidy installation by helpful and friendly installation engineers.Verified reviewerJob location: NG610 Satisfied customer
Posted 20 August
Priority stair lifts have fitted my dad a stair lift ready for his discharge from hospital. They were fantastic value , fitted within 2 days of my phone call, fitted to a very high standard, everything explained to me , a good warranty and after sales care. The lad that installed it was so nice and couldn’t do enough to help . I wouldn’t hesitate to recommend this company, they are brilliant.Verified reviewerJob location: DE7Response from Priority Stairlifts
Dear Rebecca, thank you for taking your valuable time to leave such a great review. It's much appreciated. Wishing you and your family all the best. Sarah and Team x
10 Stairlift assessment and fitting.
Posted 31 July
Job location: NG5Excellent service and helpful information given. Would fully recommend to anyone looking for a stairlift. Competitive prices too.Response from Priority Stairlifts
Dear Janice, thank you so much for taking the time to leave us a review. It has been a pleasure being able to help you. Sarah and Team x
Photos
Company Info
Owner
Mrs Sarah Mawer
Ltd Company
9 years on Checkatrade
VAT Registered
Yes: 249128395
Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands. With over 18 years of hands-on experience, we specialise in the installation, repair, and maintenance of straight, curved, reconditioned, and rental stairlifts.
When you choose Priority Stairlifts, you’re not just choosing a company - you’re choosing people who genuinely care. You’ll deal directly with Sarah, Jon, or Josh, not a call centre, and you’ll always receive honest advice, friendly service, and a no-pressure approach.
We provide 24/7, 365-day call-out support to make sure you’re never left without help when you need it most.
We’re proud to work alongside council-run rehabilitation wards and local healthcare teams, helping patients return home safely and regain their independence. Whether you need a brand-new stairlift, servicing for an existing one, or a short-term rental, we’ll find the right solution for your needs and your budget. We also offer reconditioned stairlifts, providing a more affordable alternative without compromising on safety or reliability.
From first contact to aftercare, we’ll be there every step of the way - because helping people move freely and confidently in their own homes is what we do best. For a friendly chat or free, no-obligation quote, call Sarah or Jon today.
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Member since October 2016
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