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Priority Stairlifts

9.91/10

Ilkeston, Derbyshire

Checkatrade member since October 2016
5

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Website

Services

  • Access Ramp Indoor / Outdoor
  • Mobility Adaptions in the Home
  • Stairlift Installation
  • Mobility Aids
  • Mobility Furniture
  • Mobility Scooters
  • Mobility Scooter Repair
  • Rise & Recline Chairs
  • Wheelchairs Manual / Electric
  • Emergency Mobility Service
  • Stairlift Repair

Customer Reviews

Write a review

9.91 /10

Based on 31 reviews over the past 12 months

Quality of work

9.9

Reliability

9.94

Communication

9.9

What customers are saying

AI-generated from customer reviews over last 24 months

Reviewers consistently describe this company as professional, friendly, and efficient, often highlighting the quick installation from helpful staff. The team is frequently praised for their tidy work and for taking the time to explain everything clearly.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (243)

  • 10

    Excellant service great customer care

    Posted 14 April

    Absolutely top service from quote to completion, both the young gentlemen who fitted my stairlift where polite, pleasant and professional. very reasonable price too. i would highly recommend this company, stairlift fitted in an hour no mess and no fuss. Thank you
    Verified reviewer
    Job location: NG16
  • Dawn P
    9.67

    stairlift service

    Posted 01 April

    He did an excellent job , a service and a repair at a very competitive price that was agreed beforehand, I would have no hesitation in recommending this company to anyone that need their services
    Job location: NG5
  • 10

    Brilliant job!

    Posted 27 March

    Sarah came initially and helped us make the right decision and Josh and Tyler came yesterday and did an excellent job! They were tidy and explained everything very well. We would definitely recommend Priority Stairlifts👍
    Verified reviewer
    Job location: DE7
  • 10

    Stairlifts

    Posted 26 March

    We have just had a stairlift fitted by Priority Stairlifts and cannot praise them enough.Josh and Tyler who fitted it were very polite and very professional we would highly recommend this company.Sarah made the whole experience as smooth as possible.Thank you to everyone involved
    Verified reviewer
    Job location: NG16
  • 10

    Excellent customer service and out of hours call

    Posted 03 March

    Josh the engineer was extremely thorough, he explained the problem and was able to resolve quickly. Previous experience with other companies have been poor, i can't recommend priority stairlifts enough
    Job location: DE5
  • 10

    Stairlift fitted urgently

    Posted 03 March

    An excellent company with wonderful, personal customer care from Sarah both to me and particularly to my elderly mum who needed a stairlift fitted urgently after an operation. We were given all options and advised about the cheapest - we opted for a reconditioned stairlift but it’s an excellent product. The lift was fitted within days by Josh who explained to my mum how to use it in a very friendly and simple way to her. He was excellent too. I wouldn’t hesitate to recommend this company to anyone.
    Verified reviewer
    Job location: NG4

Photos

+250

Company Info

Owner

Mrs Sarah Mawer

Ltd Company

10 years on Checkatrade

VAT Registered

Yes: 249128395

Domestic WorkCommercial Work24 Hour Call-out

Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands. With over 18 years of hands-on experience, we specialise in the installation, repair, and maintenance of straight, curved, reconditioned, and rental stairlifts.


When you choose Priority Stairlifts, you’re not just choosing a company - you’re choosing people who genuinely care. You’ll deal directly with Sarah, Jon, or Josh, not a call centre, and you’ll always receive honest advice, friendly service, and a no-pressure approach.


We provide 24/7, 365-day call-out support to make sure you’re never left without help when you need it most.


We’re proud to work alongside council-run rehabilitation wards and local healthcare teams, helping patients return home safely and regain their independence. Whether you need a brand-new stairlift, servicing for an existing one, or a short-term rental, we’ll find the right solution for your needs and your budget. We also offer reconditioned stairlifts, providing a more affordable alternative without compromising on safety or reliability.


From first contact to aftercare, we’ll be there every step of the way - because helping people move freely and confidently in their own homes is what we do best. For a friendly chat or free, no-obligation quote, call Sarah or Jon today.

This trade passed up to 12 Checkatrade vetting checks

Member since October 2016

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