Reviews

  • 10

    Excellent customer service and out of hours call

    Posted 03 March

    Josh the engineer was extremely thorough, he explained the problem and was able to resolve quickly. Previous experience with other companies have been poor, i can't recommend priority stairlifts enough
    Job location: DE5
  • 10

    Stairlift fitted urgently

    Posted 03 March

    An excellent company with wonderful, personal customer care from Sarah both to me and particularly to my elderly mum who needed a stairlift fitted urgently after an operation. We were given all options and advised about the cheapest - we opted for a reconditioned stairlift but it’s an excellent product. The lift was fitted within days by Josh who explained to my mum how to use it in a very friendly and simple way to her. He was excellent too. I wouldn’t hesitate to recommend this company to anyone.
    Verified reviewer
    Job location: NG4
  • 10

    Excellent customer service

    Posted 02 March

    Had a reconditioned stairlift fitted at my parents home. Excellent customer service and experience from start to finish, family run and you can tell. Made sure everything working okay and final adjustments made so my father was happy to use it.
    Verified reviewer
    Job location: DE21
  • 10

    Great customer service

    Posted 28 February

    From start to finish I could not fault the service we received. Quick home visit by Sarah providing a quote, installation of stairlift by Josh and his colleague. Josh kept me up to date by phone of their arrival time as they were running late which was not a problem. Then, a couple of days later some flowers delivered to say thank you for choosing Priority Stairlifts. What a lovely gesture!
    Verified reviewer
    Job location: DE7
  • 10

    Felt very safe and comfortable with this company in mums house .

    Posted 27 February

    Needed a repair on mums stairlift .Had been given the number by a relative. Phoned and spoke to Sarah who was very helpful told us what possibly the problem could be and an estimate of the cost . Then booked us in for a visit the following day .Josh gave me a call to say he was on his way .Arrived on time very friendly asked mum some questions of what had happened , was very elderly friendly and listened to mum . Set about finding the problem , all the time letting us know what he was doing . Problem solved nothing was too much trouble . Would use again and happily recommend felt very safe .”
    Verified reviewer
    Job location: DE21
  • 10

    Excellent experience

    Posted 18 February

    Excellent service from start to finish. Efficient, professional, great value, great people, great aftercare. I wouldn't hesitate to recommend them, an absolute pleasure to deal with and I really can't imagine what they could improve.
    Verified reviewer
    Job location: DE22