Trade cover image

Prime Security Installations Ltd

9.79/10

COVENTRY, West Midlands

Checkatrade member since April 2023

Services

  • Burglar Alarm - Installation
  • CCTV - Installation
  • Call / Door Entry Systems
  • Security Solutions / Access Control
  • Safes
  • Intercom Entry Systems
  • Biometric Security Systems
  • Security Assessment
  • Intruder Alarms
  • Alarm Response
  • Emergency Alarms / Security Service
  • Burglar Alarm Servicing
  • CCTV Repair
  • Burglar Alarm - Supply & Installation
  • Burglar Alarm - Supply Only
  • CCTV - Supply & Installation
  • CCTV - Supply Only

Customer Reviews

Write a review

9.79 /10

Based on 21 reviews over the past 12 months

Quality of work

10

Reliability

9.95

Communication

9.43

Reviews (59)

  • Sukki
    10

    Repair cctv camera

    Posted 3 days ago

    Adrian was absolutely fantastic.. lets us know he was on his way .. even a few mins early and was a slightly bigger job than initially thought.. but he helped us and even helped update password.. nothing was too much.. will definitely be going back in the future!! Thank u to Mas and Adrian .. fantastic company!!
    Verified reviewer
    Job location: CV6

    Response from Prime Security Installations Ltd

    Thank you so much for your lovely feedback! We’re delighted to hear that Adrian provided such fantastic service—keeping you informed, arriving early, and going the extra mile even when the job was bigger than expected. We’ll also pass on your thanks to Mas. At Prime Security Installations Ltd, nothing is ever too much trouble, and we’re glad that showed. We look forward to helping you again! If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking

  • 10

    Good communication throughout, work done professionally and at a good price.

    Posted 28 November 2025

    Turned up the first day with good communication and hit their appointed time. Unfortunately with the wrong length of ladder despite me giving that heads up in the request... but returned 2 days later to finish the job and did so promptly and expertly. Great communication throughout - said what they would do and did what they said - not my experience with a lot of tradespeople, so highly commended for that. Work carried out professionally and at a price I was happy with. I would definitely recommend them
    Verified reviewer
    Job location: CV9
  • 9.33

    Reliable and professional service

    Posted 20 November 2025

    Excellent service by Damon who checked all the alarm components and provided a reference handbook for the system which was not provided by the developer.
    Verified reviewer
    Job location: CV37
  • Debbie S
    10

    Testing and servicing home alarm system. Changed battery, offered advice.

    Posted 19 November 2025

    Prime security locations were very quick to respond to job request. We’re open and honest about what they could offer as well as cost and timings. Work was speedy and done to a good standard. Very pleased with them.
    Job location: CV21
  • Joanne B
    10

    Very competitive

    Posted 08 November 2025

    Very efficient and professional
    Verified reviewer
    Job location: CW11
  • Mariah A
    10

    door entry telecom

    Posted 01 November 2025

    amazing service. the engineer was so nice and helpful. carried out work professionally. their communication was excellent too
    Verified reviewer
    Job location: B23

Photos

Company Info

Owner

Mr Masvin Kuppusami

Ltd Company

3 years on Checkatrade

VAT Registered

Yes: 269645945

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Prime Security Installations Ltd (PSI) has been providing security solutions (Alarm, CCTV, Door Entry, Access Control) to both Residential and Commercial properties with flexible payment plans. With a combined experience of over 20 years in the security sector, we understand that your security matters and it’s our policy to always offer excellent value for money; we install high-quality reliable equipment to the highest standards at the most competitive prices.

THE PRIME SECURITY DIFFERENCE.

We are small enough to provide a more flexible and personal service than the large multinationals, and big enough to offer a more professional and reliable system than the small security firms.

What sets us apart is the way we get to know our clients personally, so we have a clear understanding of their security and office support needs. Our engineers are trained to a high level of competency and will maintain high standards throughout the installation and PRIME Security's after-sales service.

We will ensure the integrity of your security is maintained now and in the future. We are pleased to have aligned ourselves with the world's leading security system manufacturers so we can install the very latest state-of-the-art monitoring and security systems.

OUR SERVICES

We supply, install and maintain (service and repair) alarms, CCTV, access control, and door entry system

OUR PAYMENT

We accept cash, card, and bank transfer. We also offer flexible monthly payments.

OUR COVERAGE

Our service covers all areas of the UK for both Residential and Commercial properties.

Accreditations and awards

Federation of Small Businesses
Federation of Small Businesses
SSIP
SSIP

This trade passed up to 12 Checkatrade vetting checks

Member since April 2023

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