Prestige Fires & Heating Services
Banstead, Surrey
Checkatrade member since March 20195
Customer Reviews
Write a review9.91 /10
Based on 56 reviews over the past 12 months
Quality of work
9.93
Reliability
9.95
Communication
9.93
What customers are saying
AI-generated from customer reviews over last 24 months
This company is highly recommended for its professional, friendly, and efficient team who deliver high-quality work. Customers frequently praise their helpful advice and communication, and consistently note how clean and tidy they leave the work area.
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Reviews (317)
10 Competitive quote and excellent service
Posted 23 July
The communication around the quote was fast, detailed and competitive. The team took the time to break the quote down into items and rang me to clarify a query. The installation was booked quickly (3 week turnaround which was explained on booking). The team that fitted were polite, friendly and informative about the installation. I felt very comfortable with them working in the house.Verified reviewerJob location: KT310 Replacement fireplace surround and hearth
Posted 10 July
⭐️⭐️⭐️⭐️⭐️ Outstanding Service - Highly Recommend! Billy and his team did a fantastic job fitting my new fireplace surround and hearth. From start to finish, the service was professional, friendly, and efficient. Ashley was working alongside him and didn’t stop, even in the heat – both of them really grafted and it shows in the end result. Billy also worked wonders on my existing insert – it looks absolutely brand new now! He gave honest, helpful advice and clearly knows his stuff. Genuinely a decent bloke, and it’s great to support a skilled local firm. I wouldn’t hesitate to recommend.Verified reviewerJob location: SL110 So glad I hired Prestige
Posted 09 July
We have just purchased a home in Fulham, and our survey included several notes about the fireplace and the chimney cowlings. Billy and Ashley came by and took care of everything -- he cleaned and tested the fireplace, repaired a gas leak and fixed several loose cowlings. Billy spent quite a while helping me set up our Carbon Monoxide detectors and teaching me how to use the fireplace. It was a stellar experience.Verified reviewerJob location: SW610 Replaced flu outlet at the top of roof
Posted 02 July
These guys were fantastic to work with. They called in advance to let me know that they were running on time, they were courteous with shoes off going through the top floor apartment to access the roof. And they completed the work professionally and efficiently. I highly recommend.Verified reviewerJob location: SW510 Install fireplace hearthstone
Posted 25 June
We were very impressed with the work.Verified reviewerJob location: SM610 New fireplace fitting
Posted 13 June
Prestige fires team did a wonderful job. From advice on the model, delivery timing to installation was faultless. Arrived on time and like a well rehearsed team installed it effortlessly filled in the guarantee details and left the site spotless. Service as you would wish it.Verified reviewerJob location: SM2
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Company Info
Owner
Mr Billy Sheppard
Ltd Company
6 years on Checkatrade
VAT Registered
Yes: 332939977
At Prestige Fires, we offer a wide range of services at affordable prices but high-level workmanship.
Visit our newly opened showroom at 101 Central road, Worcester park, Surrey, KT4 8DY. We cover all aspects of supply and fit
We hold a wide variety so come down and visit.
We cover all aspects of Gas work, including:
- Fireplaces
- Boilers
- Meters
- Cookers
- Range cookers
- Exodraft fans
- Warm air units along with LPG, covering boats and mobile homes.
We provide installations, service and breakdowns and work alongside manufactures’ such as NuFlame and Dru.
We are Gas Safe approved and HETAS registered.
We have many years of experience on all fires such as open Flue, solid Flue, balanced Flue, fan assisted, twin wall Flue, flueless and much more.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2019
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County court judgement
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