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Prestige Fires & Heating Services

Name: Prestige Fires & Heating Services
Address: Banstead, Surrey
Telephone: 07458 174253
Rating: 10

9.9/10

Banstead, Surrey

Checkatrade member since March 2019
5

Customer Reviews

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9.9 /10

Based on 52 reviews over the past 12 months

Quality of work

9.92

Reliability

9.94

Communication

9.92

What customers are saying

AI-generated from customer reviews over last 24 months

Prestige Fires consistently receives praise for their efficient, professional service, knowledgeable team, and thorough work, particularly regarding installations, servicing, and chimney sweeps. Customers appreciate their clear communication, punctuality, tidiness, and helpful advice, though a few have mentioned higher costs for quick jobs.

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Reviews (312)

10
New fireplace fitting
Posted 5 days ago
Prestige fires team did a wonderful job. From advice on the model, delivery timing to installation was faultless. Arrived on time and like a well rehearsed team installed it effortlessly filled in the guarantee details and left the site spotless. Service as you would wish it.
Verified reviewer
Job location: SM2
10
Fireplace repair
Posted 6 days ago
Efficient and excellent service to clean and repair gas fireplace .
Verified reviewer
Job location: SW3
10
Replacement Gas Fire and Hearth
Posted 02 June
From start to finish an excellent experience ! Mr Shepard’s attention to detail was truly amazing with an installation carried out with military precision ably assisted by his colleague Ashley. Great attention was placed on cleanliness throughout the whole operation . Thanks also to Steve at their showroom for his help and guidance. So , very happy to be able to thoroughly recommend this company.
Verified reviewer
Job location: TW10
10
Remove gas fire, cap gas, sweep chimney, install cowl, install electric fire
Posted 01 May
Very helpful when I visited the showroom to have a look at the electric fires. Provided detailed quotation as per my request. Arrived punctually and considering the amount of messy work they had to do, the place was kept spotlessly clean. Very friendly and professional.
Verified reviewer
Job location: SW20
10
Chimney sweep to remove failed nest. Cowels on chimney pots and gas fire service
Posted 01 May
Prestige Fires were responsive, efficient and knowledgeable. Very grateful for a fantastic job well done.
Verified reviewer
Job location: SM7
10
Fireplace Installation & Gas checks
Posted 02 April
We used Prestige Fires to install our gas Fireplace , their team offered an amazing service before works completed and after , also they were very cost effective. Billy who installed the fireplace was very professional and gave us lots of guidance with the aftercare and maintenance for the Fireplace. The installation was quick and very well done! We are very happy with the service and we will be using Prestige Fires again for any future fireplace checks and work that may be required in the future !
Verified reviewer
Job location: W6