Prestige Fires & Heating Services
Banstead, Surrey
Checkatrade member since March 20195
Services
- Chimney Relining
- Emergency Fireplaces / Stove Service
- Fireplace Surround
- Fireplaces
- Gas Fire Installation
- Gas Fire Servicing / Repair
- Range Cooker Servicing / Repair
- Rayburn Servicing / Repair
- Stoves Installer
- Stoves / Fireplace Showroom
- Wood / Log Burning Stoves
Customer Reviews
Write a review9.9 /10
Based on 57 reviews over the past 12 months
Quality of work
9.95
Reliability
9.98
Communication
9.95
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this trade as professional, knowledgeable, and efficient. They are frequently praised for their punctuality, tidy work, and for providing clear, helpful advice.
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Reviews (331)
- KKate S
10 Great company
Posted 05 December 2025
Serviced and fixed our gas fire. Took time to explain how it worked and we know how to use it. Would recommendVerified reviewerJob location: SE13 - KKim W
10 Gas fire repair
Posted 05 December 2025
The engineer, Billy was super helpful and efficient. I am very happy with the results and would definitely recommend this company.Verified reviewerJob location: SL9 10 Great service
Posted 03 December 2025
Job location: TW9Great work! Experienced specialists who know exactly what is required! Quick and clean work!- JJacqui W
10 Five stars!
Posted 02 December 2025
Job location: TW2Billy and Ashley came to our house to carry out a chimney sweep and gas fire check. They were so professional, tidy and polite. Billy was fantastic at explaining everything that I needed to know. We hadn’t used the gas fire since moving in so it is important to us to get everything checked first. I will definitely use Prestige for the other services they recommend. 10 Replaced Gas Fire
Posted 30 November 2025
Job location: W8Absolutely brilliant job - responded quickly to the request, speedy and very professional service throughout and followed up to ensure fire was safe to use! Definitely recommend Prestige Fires …- LLily E
9.67 Rayburn servicing
Posted 29 November 2025
Had a bit of trouble finding someone to service my Rayburn since the local company closed down. It was quick and easy to arrange a booking with Prestige. They came on time and did a good job. Will use them again.Verified reviewerJob location: RH8
Photos
Company Info
Owner
Mr Billy Sheppard
Ltd Company
7 years on Checkatrade
VAT Registered
Yes: 332939977
At Prestige Fires, we offer a wide range of services at affordable prices but high-level workmanship.
Visit our newly opened showroom at 101 Central road, Worcester park, Surrey, KT4 8DY. We cover all aspects of supply and fit
We hold a wide variety so come down and visit.
We cover all aspects of Gas work, including:
- Fireplaces
- Boilers
- Meters
- Cookers
- Range cookers
- Exodraft fans
- Warm air units along with LPG, covering boats and mobile homes.
We provide installations, service and breakdowns and work alongside manufactures’ such as NuFlame and Dru.
We are Gas Safe approved and HETAS registered.
We have many years of experience on all fires such as open Flue, solid Flue, balanced Flue, fan assisted, twin wall Flue, flueless and much more.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since March 2019
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks