Premier Heating Solutions Ltd
Reading, Berkshire
Checkatrade member since 201015
Customer Reviews
Write a review9.53 /10
Based on 87 reviews over the past 12 months
Quality of work
9.63
Reliability
9.55
Communication
9.74
What customers are saying
AI-generated from customer reviews over last 24 months
Premier Heating Solutions receives high praise for their engineers' punctuality, knowledge, and efficient service, with many customers highlighting excellent communication and a tidy work ethic. While generally well-regarded, there were isolated instances of scheduling issues and unresolved after-sales service.
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Reviews (494)
10 Power flushing a gas-fired central heating system
Posted 3 days ago
The Premier Heating engineer arrived on time at 8:00 a.m. He was scheduled to leave at 12:00 noon, but there was so much silt in the radiators that he stayed on till 3:30 p.m. to ensure the radiators were completely clean. He balanced the radiators to ensure the temperature through the house was even. He was clearly committed to completing the work to the highest standard. I am delighted with Premier Heating and would recommend them highly.Verified reviewerJob location: RG278.67 Boiler teplacement
Posted 6 days ago
Job location: RG30A new boiler was fitted.10 Installation of a new boiler
Posted 30 May
Brandon and Tyler arrived at 8.00 a.m. as arranged. They worked through the day till 6.30 p.m. - a long shift. Their energy and enthusiasm never wavered. They kept me updated at every step in the work schedule. I now have a smart new boiler, plus a new radiator in the sitting room, and a new flue that complies with the latest regulations. They routed the condensate from the boiler down the waste water pipe under the sink - a neat solution that avoids pipework through the wall. I am very pleased with with the work. I recommend Brandon and Tyler and Premier Heating Solutions highly.Verified reviewerJob location: RG2710 Happy customer
Posted 23 May
Good communication throughout, friendly, knowledgeable engineers and a reasonable priceVerified reviewerJob location: RG1910 Great service as always
Posted 12 May
I have consistently used Premier Heating Solutions since I moved here in 2022. They have always been reliable, friendly, and done the job effectively and to a high standard. Today was no exception, and I was very impressed with all aspects of the job from Carl.Verified reviewerJob location: RG14.33 Boiler service and tap repair
Posted 08 May
Do not use this company. 1st booking, engineer didn't arrive within 1-6 pm time slot. Gave up at 7 pm & cancelled. Same again a few weeks later. Had to cancel after waiting until after 6pm as I had plans for the evening. 3rd attempt, engineer turns up during allotted time. He serviced boiler, then replaced faulty mixer taps during same visit. Unfortunately, he didn't leave all remaining parts of new taps (ie shower head & tap columns). The invoice is for a different, more expensive model & labour cost is not disclosed. Poor after-sales - issue still not resolved. Have to chase each time.Verified reviewerJob location: OX11
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Company Info
Owner
Phillip Mulvenna
Ltd Company
15 years on Checkatrade
VAT Registered
Yes: 121295442
From leaky pipes to heating faults, dripping taps to old boiler nightmares – including expert boiler and heat pump system design, installation, servicing and repair – you can count on us to keep your home cosy and warm.
Premier Heating Solutions have been serving families in Berkshire and Oxfordshire for over 15 years. We understand that when something goes wrong with your plumbing or heating, you want it fixed fast and reliably. That’s why our friendly team is on hand to help – often on the same day.
We offer a free initial system inspection and health check to investigate the fault. If further diagnostics are needed, your engineer will talk you through it before proceeding – no surprises, just clear, upfront advice.
Looking to upgrade your heating?
- We can install a new boiler in as little as 48 hours with flexible payment plans, up to 15-year guarantees, and 24/7 support.
- For heat pumps, we deliver highly efficient, bespoke system designs and offer the £7,500 Boiler Upgrade Scheme (BUS).
Our engineers are directly employed, fully insured, and rigorously trained. We’re Gas Safe and OFTEC registered, CIPHE members, and the highest-reviewed heating company on Which? across the UK.
📞 Call us today to experience expert heating and plumbing service that puts your peace of mind first.
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Member since 2010
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