Plumr

Reviews (303)

• 10

  Professional and efficient

  Posted 23 October

  My experience with Plumr was great - I felt the job was done well and in a timely fashion. I’ll definitely use them again. Thank you!
  Verified reviewer
  Job location: SM5
• 10

  Annual boiler service

  Posted 23 October

  I had my annual boiler service carried out by Mickey. As with all previous work the service was excellent & all work was completed efficiently. I would recommend Plumr Ltd for all central heating & plumbing work.
  Verified reviewer
  Job location: KT19
• C
  Caroline A
  0

  Incredibly disappointed - a highly unprofessional outfit

  Posted 25 September

  Whilst servicing the boiler, the engineer made a number of personal phone calls in which he was profusely swearing loudly. Not ideal given my husband was at home on meetings all day. The Plumr engineer flagged as part of the service that the gas valve on our new Bosch boiler was faulty. Having waited in all day for the Bosch engineer to attend, the Bosch engineer couldn't find any fault at all in the gas valve and couldn't for the life of him imagine what the Plumr was thinking. I emailed a complaint to the owner of the company but she ignored it.
  Verified reviewer
  Job location: SM5

  Response from Plumr

  We replied to your complaint email immediately to offer a refund and extend our sincerest apologies for the service you received but received no reply, we have worked for on numerous occasions so hoped you understood this was an isolated incident.

• 10

  Reliable, trustworthy plumbing company working to a high standard

  Posted 08 August

  We have used Plumr for many years to service the boiler but also for many miscellaneous plumbing jobs, including fitting a new cloakroom toilet. Yesterday Mickey was punctual as ever, and sorted out a number of plumbing problems around the house, as well as servicing the boiler. I have always been completely satisfied with his work for us. As a company they are a pleasure to deal with.
  Verified reviewer
  Job location: SW12
• 10

  Brand new boiler fitted, old one disposal.

  Posted 09 January

  Really professional, competent, knowledgeable service, All those who attended the property were polite and quality of work fantastic. Thoroughly recommend
  Verified reviewer
  Job location: SM6
• 10

  Boiler Service

  Posted 07 November 2024

  Excellent service from Micky, as usual.
  Verified reviewer
  Job location: SW15