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Plumbing Matters (Surrey) Ltd

9.99/10

Leatherhead, Surrey

Checkatrade member since January 2016
10

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Services

  • Bathroom Designer
  • Bathroom Fitter
  • Bathroom Mastic Sealant
  • Bathroom Supply & Fit
  • Disabled Bathrooms / Showers
  • Emergency Bathroom Service

Customer Reviews

Write a review

9.99 /10

Based on 27 reviews over the past 12 months

Quality of work

9.96

Reliability

10

Communication

10

Reviews (260)

  • 10

    Hot tap

    Posted 3 days ago

    Jerry, came to replace our hot tap - which was a bigger job than expected, he arrived on time and got stuck in.
    Job location: KT22

    Response from Plumbing Matters (Surrey) Ltd

    Appreciate that Keith.

  • 10

    Great work and great customer service

    Posted 6 days ago

    We are absolutely delighted with the quality of the work done by Jerry. He responded promptly to our request to come and assess a problem that we had with our shower, provided a professional quotation and then scheduled and completed the work at a time that suited us. Throughout the process, he was clear about the nature of the problem, how this could be fixed and any risks that might impact time or cost, so there were no surprises. Jerry’s communication and timekeeping was excellent and he completed the work efficiently and without issue leaving the area tidy. We would highly recommend.
    Verified reviewer
    Job location: RH1
  • 10

    Professional, polite, personable plumbing

    Posted 04 February

    Jerry was absolutely fantastic. He was extremely professional, personable, and took pride in his work. Whilst fixing two broken radiators, which were unique, to say the least, he took the time to explain exactly what he was doing at each stage, breaking things down in a way that was easy to understand. It gave me real confidence that the work was being carried out to a high standard and that there would be no surprises. I wouldn’t hesitate to recommend Jerry to anyone looking for a trustworthy plumber, and I will definitely be calling him again for any future work.
    Verified reviewer
    Job location: KT22
  • 10

    Couldn't be happier

    Posted 24 January

    Couldn't be happier really with Jerry (like most of the other reviews from the looks of it) he came round at short notice for a horrible job-outflow from our only toilet had split. Sorted it on his first attendance. A day or two later I noticed a drip from the bottom of the cistern (another plumber had replaced a cistern part the previous week !!) he came round promptly and sorted that problem in record time and didn't charge me for the 2nd attendance even though I'm sure the problem was down to the previous plumber.
    Verified reviewer
    Job location: KT19
  • 9.67

    Professional Jerry

    Posted 07 January

    Jerry was really responsive and professional with a downstairs toilet repair - excellent.
    Verified reviewer
    Job location: KT10
  • 10

    A great professional.

    Posted 07 January

    Replacement of a kitchen sink dual tap unit. Great work as usual from Jerry , 100% recommended.
    Verified reviewer
    Job location: KT22

Photos

+170

Company Info

Owner

Mr Jerry Austin

Ltd Company

10 years on Checkatrade

VAT Registered

Yes: 264908477

Domestic WorkFree EstimatesInsurance Work Undertaken24 Hour Call-out

Domestic Plumbers


Full Bathroom Refurbishments.

Consultations. Suggested layouts. Product selection. Supply and fit or fit only. All trades (Plumbing, plastering, tiling, electrics and carpentry). FREE detailed quotations.


Shower Installations.

Complete new enclosures and trays. Over the bath showers. Concealed or exposed. Repairs (Cartridge replacements, enclosures. upgrades). Leaks. Silicone. Grouting.·

General Plumbing.

Taps. Basins and sinks. Hot water cylinders. Pipework. Toilets. Ball valves. Pumps. Loft tanks....and much more!


Radiators.

Valves, TRV's. Like for like installations. Fit only. Supply and fit. Relocate. Towel warmers.


Water Leak Detection.

Water supply issues. Pipe Repairs. Plumbing Repairs, Water pumps.


Blockages.

Toilets. Sinks. Basins. Drains.


We are a family business that enjoys giving a friendly, one to one service. We see our role as giving you what you want. We offer a range of services from fitting a new bathroom to changing a tap and everything in between.


Whatever you may need us for, we try to make sure you are fully aware of what is going to happen, potential costs and benefits, before we even make a move. As you are the customer, you should be in control and in charge.


As local plumbers in the area for the last 12 years, we have enjoyed a solid and reliable reputation that we are keen to keep. To that end, we try to be polite, punctual and professional.

If you believe we could help you then please contact us, and we will ensure you have a trouble-free experience.

This trade passed up to 12 Checkatrade vetting checks

Member since January 2016

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